Freedom Ford
Edmonton, AB
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1,851 Reviews of Freedom Ford
Recall service appointment I booked an appointment for my car to have a recall notice fixed. They took my information including the recall number and details of my car. The da I booked an appointment for my car to have a recall notice fixed. They took my information including the recall number and details of my car. The day before my appointment I received a confirmation e-mail reminding me of my appointment. I drove to the dealership from work to drop my car off and I had a fellow worker follow me in order to drive me back to work. When I tried to drop my car off the Service Advisor told me the parts were not on order yet and could be 3-4 weeks away yet. So my question is WHY would you take all my information and not make sure the parts are there for the job? They wasted my time, my fellow workers time and the Service Advisor I seen that morning. Not impressed by the way this was dealt with at all! More
Glad to be back Stopped in just before New Years when my engine light came on. Roxanne was very helpful and.booked me in for an appointment on New Year's Eve. Servic Stopped in just before New Years when my engine light came on. Roxanne was very helpful and.booked me in for an appointment on New Year's Eve. Service was great and I was pleased to see that Clarence is back. Now I will be back as well. More
Art of the deal Erik was a pleasure to work with, he respected my budget and helped find me a vehicle that exceeded my expectations. I didn't feel pressure and he di Erik was a pleasure to work with, he respected my budget and helped find me a vehicle that exceeded my expectations. I didn't feel pressure and he didn't try to "upsell" me out of my declared price point. Wish I would have gone to Freedom Ford first. I could have saved a lot of time and aggravation More
Relaxing environment. Having been looking for the past few months and visiting servers dealerships, Freedom Ford provided top notch service. Erik (sales rep) was knowledgea Having been looking for the past few months and visiting servers dealerships, Freedom Ford provided top notch service. Erik (sales rep) was knowledgeable about the vehicle and was willing to make a deal without the high pressure sales tactics i experiences at other dealership. All other staff was friendly and inviting. I left feeling I received good value for my dollar. Aaron More
The Salesman was excellent, very helpful as to what I wanted The dealership had an excellent salesman, I'd recommend him to future costumers. The finance department was also excellent, making the signing of docu The dealership had an excellent salesman, I'd recommend him to future costumers. The finance department was also excellent, making the signing of documents easy with little guidance needed. I will recommend to different agencies to purchase from Freedom Ford. More
Definitely Recommend Freedom Ford made getting a new vehicle for the first time very simple with your best interest in mind. I recommend speaking to the sales consultant A Freedom Ford made getting a new vehicle for the first time very simple with your best interest in mind. I recommend speaking to the sales consultant Amina and the manager Danny. More
quick & easy Went in knowing what vehicle we wanted, & what we wanted for our trade-in. Gave James the info & he made it happen. Fast & painless, with no pressur Went in knowing what vehicle we wanted, & what we wanted for our trade-in. Gave James the info & he made it happen. Fast & painless, with no pressure or BS! Very friendly, knowledgeable, accommodating. All the staff I dealt with-James/Dan/Evan/Lornel were awesome! Definitely one of the smoothest car deals I've made in the last 40 years. Would reccommend anyone in the car-buyer market to stop in & see them! More
Great customer service erik was very helpful when helping me choose the right vehicle he treated me with respect and helped me get the most cash value for my trade in all in erik was very helpful when helping me choose the right vehicle he treated me with respect and helped me get the most cash value for my trade in all in all very satisfied with the erik and will recommend him to anyone looking to buy a new ford More
I got my Jeep With the help of Erik I was able to buy my first vehicle. He was able to listen to what I wanted/needed and we were able to work out a reasonable pri With the help of Erik I was able to buy my first vehicle. He was able to listen to what I wanted/needed and we were able to work out a reasonable price so I could get my dream car. Everyone was friendly and easy to work with. More
Excellent experience We have purchased vehicles from quite a few different dealerships over the years and Freedom Ford has by far been the best experience - wonderful peop We have purchased vehicles from quite a few different dealerships over the years and Freedom Ford has by far been the best experience - wonderful people to deal with. More