Freedom Ford

EXCELLENT SERVICE I always have great service from the service advisors, mechanics and techs. The service advisors ( Cori, Leanne, & Roxanne,Courtney Mireille) are exc I always have great service from the service advisors, mechanics and techs. The service advisors ( Cori, Leanne, & Roxanne,Courtney Mireille) are exceptional, polite, courteous, and very knowledgeable about the business. Love those girls. My Flex is always very well looked after when I go in for service or warranty items. Very well trained staff. More

Excellent customer service Yu Chen was an amazing guy to deal with. Very friendly and he took 4 hours on a cold winters day to browse vehicles that worked for me. Very impressed Yu Chen was an amazing guy to deal with. Very friendly and he took 4 hours on a cold winters day to browse vehicles that worked for me. Very impressed and 100% satisfied. Thank you More

Great Service I found Lisa at Quick Lube Great, Considerate and Honest. I would recommend Freedom for used, new car sales and for any service or body work more than I found Lisa at Quick Lube Great, Considerate and Honest. I would recommend Freedom for used, new car sales and for any service or body work more than any other dealership. The staff are friendly and listen to your needs. They go out of their way to assist you. More

Always top notch From the time I called until I paid at the Service Desk it was really top notch. Paul, the service writer was very helpful and helped explain what upc From the time I called until I paid at the Service Desk it was really top notch. Paul, the service writer was very helpful and helped explain what upcoming work would be suggested and why it would be needed to be done in a timely fashion. He was great to deal with. More

Always Accomodating I took my 2012 Fiesta in to have the water pump replaced as it was leaking. Knowing that it was a relatively short fix (for shop op time), I opted to I took my 2012 Fiesta in to have the water pump replaced as it was leaking. Knowing that it was a relatively short fix (for shop op time), I opted to wait for the repair to be completed. When we realized that the repair was going to take longer than we anticipated, a ride was arranged for me to the opposite end of the city, and a return pick up once the repair was completed. Another good experience, friendly advisor, and would suggest people utilized Freedom Ford. More

2016 F150 We were recommended to visit freedom ford by a friend, and were happy with the level of knowledge and care our salesman, Darren, provided us. Even wit We were recommended to visit freedom ford by a friend, and were happy with the level of knowledge and care our salesman, Darren, provided us. Even with hick ups along the way of purchasing our new 2016 f150 the team of managers and salesman came through for us. More

Exceptional service Every time I have an issue with my explorer I bring it in and freedom ford addresses it right away. They always complete work under warranty and I hav Every time I have an issue with my explorer I bring it in and freedom ford addresses it right away. They always complete work under warranty and I have never had any issues with being charged for a warranty item. The service people are always friendly and they are great at their job. I have never had any issues taking my vehical in for service at freedome ford. I highly recommend them. More

Easy and comfortable We had a great experience at Freedom after some not so great experiences at other Ford dealerships. Friendly salesmen and great customer service. Defi We had a great experience at Freedom after some not so great experiences at other Ford dealerships. Friendly salesmen and great customer service. Definitely will not hesitate to recommend to friends or family. More

My Experience at Freedom Ford I have been to other dealerships in the area, but they have not even compared. I have been a customer of Freedom Ford (which by the way is certainly I have been to other dealerships in the area, but they have not even compared. I have been a customer of Freedom Ford (which by the way is certainly not the closest dealership to me) for a few years. I owned an Explorer previously and have been having it serviced at Freedom Ford. My husband also owns a Ford and he goes there because of their excellent service. As the matter of fact, he researched this dealership before he decided to buy one there. I had wanted to downsize vehicles since my children are now grown up and I have no need for a 7 passenger vehicle. I found my experience with the sales department at Freedom Ford to be just as positive as with the service department. I'm extremely happy with my car. They found me exactly what I was looking for. More

great people i had a great experience with the staff in service. Enjoyable to ralk with thorough and knowledgable. But their customer curtosey car service is disor i had a great experience with the staff in service. Enjoyable to ralk with thorough and knowledgable. But their customer curtosey car service is disorganised and not very receptive to my needs. i waited for 3 trips before getting one to go home. other than this small issue it was a great time to be there More