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Edmonton BMW

Edmonton, AB

4.6
136 Reviews

7450 Roper Rd NW

Edmonton, AB

T6B 3L9

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136 Reviews of Edmonton BMW

March 17, 2017

Open and Honest I went to dealer Didn't know what to Expect! But knew from Car and Truck I wanted a BMW x 1. Called for a test drive and got in promptly. Tony was ope More

by My Beemer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
December 09, 2016

Stay far far away This story starts with me dropping my car off 3 months ago for not running issue. After the shop diagnosing it, the timing tensioner let go, causing t More

by Rzarski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sean Goodwin, Edwardo
November 28, 2016

Rude!!! Firstly, my husband and I had to seek out someone to help us. Secondly, the salesman Kevin was very pushy, condescending, and rude! After test drivi More

by Shelley
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Kevin Yang
November 17, 2016

Terrible costumer service Terry mah, the general sales manager is the rudest person I've ever met, after I cancelled my purchase I had to deal with him, he was not professional More

by Luis D.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry mah, Jorge Roldan
March 05, 2016

Answered every question; no pressure Peter (Sales) & Paul (Pre-Owned Sales Mgr) answered all my questions, reached price agreement, and instilled confidence in my purchase. Peter expla More

by M3oldie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter, Paul
January 23, 2016

Poor Sales Experience (MINI) Terrible customer experience shopping for a Mini Cooper S at Edmonton MINI. It took 15 minutes before we were approached and nearly an hour before More

by Coredyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
December 28, 2015

X3 just died but Edm BMW brought it back to life From the moment I arrived at the dealership with my X3 on the back of a tow truck, Carmen Herreros approached me with a smile and ushered me promptly More

by Trudy's bmw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carmen Herreros - best service advisor
November 27, 2015

Exceptionally Poor Customer Service Having bought the vehicle and the corresponding warranty from this dealer 5 or 6 years ago, I would have expected them to be aware of the existence of More

by BMWFan
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
R. Lakusta
October 20, 2015

Edmonton BMW the best! To say one of the sales rep at Edmonton BMW Ben Saleh is good, that would be cliché! Ben is remarkable he goes above and beyond to give great customer More

by fionagogetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Saleh,Kathleen Kelly, Paul "Paulie" Curry
September 18, 2015

Above expectations. My sunroof broke shortly after I purchased my BMW here and, of course, just out of warranty. When I brought it to the attention of Kathleen ( the cust More

by Justin
Recommend Dealer
Yes
Employees Worked With
Kathleen Kelly, Eduardo Huezo, Selena.
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