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Destination Toyota Burnaby

Burnaby, BC

4.1
163 Reviews

4451 Still Creek Drive

Burnaby, BC

V5C 3Y5

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163 Reviews of Destination Toyota Burnaby

July 26, 2021

Great customer support from beginning to end of the process. My advisor (Tim Wang) was really helpful, his answers were clear and where necessary detailed enough for me to make informed decisions quick More

by tonyw1118
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wang, Sales Department
Jul 28, 2021 -

Destination Toyota Burnaby responded

Thats Excellent :) So happy we could help you. We will tell Tim!

July 24, 2021

I like the service, Good, polite, helpful. Whenever I phone, he will phone back immediately and solve my problem. I am very satisfied the service. More

by claudia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Yuen
Jul 25, 2021 -

Destination Toyota Burnaby responded

Thank you for the kind words and thanks for choosing us

July 24, 2021

This is my first time to buy a car in this dealer. I got a really good experience,they have Nice stuffs,reasonable price. Recommend! More

by Fei Xie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Wang, Sales Department
Jul 25, 2021 -

Destination Toyota Burnaby responded

Glad Tim was able to help you :) thanks for sharing

July 23, 2021

They have excellent service. Staff are polite and accommodating, very helpful. Thanks to Martin, our contact person for the very excellent service and to all the staff of Destination Toyota Burnaby More

by Ed Flores
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin, branch supervisor, credit processing lady, lady facilitating the car release., Sales Department
Jul 26, 2021 -

Destination Toyota Burnaby responded

Thank you for sharing your experience Ed. We will pass on your kind words to Martin :)

July 23, 2021

Andy was very helpful, he didn’t pressure us for any decision we should make. He answered all the questions we need to know. Very patient with me to explain the how to operate the computer inside the ca More

by leonormorgan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Wei
Jul 23, 2021 -

Destination Toyota Burnaby responded

Good to hear! We will pass on your kind feedback to Andy!

July 22, 2021

All the team members were really welcoming and friendly. Really nice space and good location for me. Nice set-up with the drive-in service area too. I felt I got a fair trade-in value, and made the More

by TC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Department
Jul 23, 2021 -

Destination Toyota Burnaby responded

Thats great. Thank you for sharing :)

July 22, 2021

I was given excellent service by Steven and John. The whole process was effecient. I was kept updated by them for the status of the delevery time of my car. Highly recommend Destination to people I know. More

by Maggie Ye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Y. and John P., Sales Department
Jul 23, 2021 -

Destination Toyota Burnaby responded

Excellent! Appreciate the recommendation :) thanks for choosing us

July 22, 2021

The product advisor, Jonathan, knows the products and his customers very well. With his help, i able to find the car that most suit me. Highly recommend Destination to people i know. More

by Gary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Chan, Sales Department
Jul 23, 2021 -

Destination Toyota Burnaby responded

Thanks for sharing your experience Gary 🙂

July 18, 2021

We were dealing with Larry he was absolutely awesome. Employees were great only department that needs work is the cleaning department. Bought a brand new 2021 Highlander and when we got it was dirty on t More

by Candice/tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry. John, josh
Jul 18, 2021 -

Destination Toyota Burnaby responded

Well it sounds like we owe you a full cleaning. Please reach out to us and we will make it right! Contact dtbfeedback@destinationauto.ca and reference case DRJMC21-07

July 18, 2021

I was given excellent service by my product advisors.They accomodated my schedule and went over and above to earn my business. The overview given to me by the car technical advoisor was very beneficial an More

by nashirvasanji
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Department
Jul 18, 2021 -

Destination Toyota Burnaby responded

Spectacular! Thank you for sharing that 🙂

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