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Destination Toyota Burnaby

Burnaby, BC

4.2
164 Reviews

4451 Still Creek Drive

Burnaby, BC

V5C 3Y5

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164 Reviews of Destination Toyota Burnaby

January 26, 2025

I am so happy with Destination Burnaby that I come from the North Shore for all my service needs. The experience from booking, service, communication to payment is a clear, concise, smooth process. The sta More

by Brendamackay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheri, Sales Department, Mark Ting
Jan 27, 2025 -

Destination Toyota Burnaby responded

Thank you for your kind review, Brenda! At Destination Toyota, we're committed to provide extraordinary customer experience to our guests, and we're glad to hear that Cheri made your experience a positive one. We look forward to serving you again soon!

December 21, 2024

Destination Toyota Burnaby is in my opinion 5 star dealership. Starting with a General Manager Carmine Russo who’s the executive and prime example of excellence and professionalism in the automotive i More

by Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neo , preowned cars Manager . , Sales Department, Mark Ting
Dec 24, 2024 -

Destination Toyota Burnaby responded

We appreciate your kind words and thank you for your continued support, Zoran! We're thrilled to hear that Carmine and the team made your experience a positive one. We appreciate your recommendation, and we look forward to serving you in the future!

May 16, 2024

Their sales agents are rude, impolite and really don't care about customer satisfaction and happiness. Would not recommend this dealership if you are looking for a used Toyota. More

by SC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ricky, Sales Department, Mark Ting
May 16, 2024 -

Destination Toyota Burnaby responded

We're eager to learn more about your specific encounter with our sales agents so that we can address any concerns you may have. Your satisfaction is paramount to us, and we want to ensure that every guest receives the highest level of care and attention. Please email any further comments to dtbfeedback@destinationauto.ca.

May 30, 2024 -

SC responded

Useless copy paste reply. They never respond to the email sent to above email address either, buyer beware.

April 09, 2024

Incredible service from everyone involved. Cliff for selling to me, Minnie from the business office, and Daniel from insurance. They gave me top dollar for my trade in, $9000 more than the ot More

by DanR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Minnie, Daniel Yang, Cliff , Sales Department, Mark Ting
Apr 09, 2024 -

Destination Toyota Burnaby responded

Thanks you for taking the time to leave this kind review Dan. We're happy that Cliff and the rest of the team was able to provide a great experience. If you ever have any questions, please do not hesitate to reach out.

February 12, 2024

Completed my service in the time windrow promised and the service clerk was friendly and curtious More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Feb 12, 2024 -

Destination Toyota Burnaby responded

Thanks for your feedback Jack!

February 10, 2024

I was very satisfied with the service on my BZ4X done at Destination Toyota. William helped me and was very helpful. More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Feb 12, 2024 -

Destination Toyota Burnaby responded

Thanks Ivan!

February 09, 2024

Burnaby destination is a very professional car service provider for routine service check. They are on time and efficient. The service advisors are very friendly and helpful. Though price is slightly high More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Feb 09, 2024 -

Destination Toyota Burnaby responded

Thanks for coming in Charlie.

February 09, 2024

William did excellent in the customer services. He was very helpful and can speak Cantonese. I felt good in verbal communication. More

by pictolai
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Department, Mark Ting
Feb 09, 2024 -

Destination Toyota Burnaby responded

Thank you for taking the time to leave a review 😊

February 09, 2024

Destination Toyota always gives great service. My service advisor was friendly & helpful. Keep up the great work! More

by sisterburns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Feb 09, 2024 -

Destination Toyota Burnaby responded

Thanks for the kind words!

February 09, 2024

William was my service advisor and did a great job. He arranges my uber drop off and pick up and there were no delays. The service was done quickly and well. The carwash wasn't as good as I would have More

by Julio
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
Feb 09, 2024 -

Destination Toyota Burnaby responded

Thank you for coming in Julio!

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