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Dearborn Ford

Kamloops, BC

4.9
307 Reviews
Call Dealership (250) 372-7101
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2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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307 Reviews of Dearborn Ford

July 05, 2024

I had a broken windshield and they were able to fit me in to replace my windshield prior to me travelling home the following day. All the staff were very helpful and got me on the road in no time . They cert More

by Bob Callegaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glass department
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Feb 15, 2026 -

Dearborn Ford responded

Hey Bob! We're so glad we could get you in quickly. Thanks for trusting the Dearborn Ford team and we look forward to serving you in the future! :) - Nels Kelly, General Manager

June 28, 2024

Very friendly and Knowledgeable Staff. I would recommend Dearborn to anyone. They were very quick to respond. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana and Cassie.
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Joe for the 5‑star review and your kind words! Our team is committed to delivering excellent customer service, and we truly appreciate your recommendation. 😊 — Nels Kelly, General Manager

June 21, 2024

Professional and forthright. Promises made were promises kept. Dealership staff seemed happy and were responsive. More

by r.schroeder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Deering
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Thank you for the 5-star review and kind words. Our team is committed to providing excellent customer service experience:) -Nels Kelly, General Manager

June 20, 2024

Ok work men ship for what it is little over priced but wantes worth it More

by Kathy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Kathy for sharing your experience with our services! Our team is dedicated to delivering excellent customer experience and we are committed to providing our clients a top-notch services. 😊 — Nels Kelly, General Manager

June 20, 2024

Effecient, quick and friendly service. Been buying and bringing vehicles in this dealership for 14 years. More

by rsg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna and Chad
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Thank you so much for the 5‑star review and your kind words. We’re truly delighted to hear this from a valued client, and we look forward to serving you again in the future! 😊 – Nels Kelly, General Manager

June 19, 2024

The service was great. The tech did an extra special job to make sure I was happt More

by Phil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth, Brianna, Doug
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Phil for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

June 16, 2024

They helped figure out the issue with my car and gave me a quote for the new ABS module. Unfortunately it’s super expensive and they couldn’t find an after market price so I’m currently down a car but they More

by lexi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Feb 13, 2026 -

Dearborn Ford responded

Hi Lexi! Thank you for the 5‑star review and your kind words. Please don’t hesitate to reach out if you ever need assistance in the future. Our team is committed to providing an excellent customer service experience. 🙂 – Nels Kelly, General Manager

June 12, 2024

The staff was professional provided exceptional customer service. I got door to door shuttle service. More

by Jas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Feb 14, 2026 -

Dearborn Ford responded

Hey Jas! We’re happy to hear that our team went above and beyond to provide you with a top- notch customer service experience! Thank you for your trust :) - Nels Kelly, General Manager

June 01, 2024

Friendly service and willing to put the customers needs first, will try to accommodate any situation. More

by Harrison74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Report | Print
Feb 14, 2026 -

Dearborn Ford responded

Thank you, Harrison for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

June 01, 2024

Great service, looked after the warranty once again, good communication, courtesy car provided, no issues, More

by crocket4now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Report | Print
Feb 14, 2026 -

Dearborn Ford responded

Hi Crocket! Thank you for the 5-star review and kind words. Our team is committed to providing excellent customer service experience:) -Nels Kelly, General Manager

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