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Dearborn Ford

Kamloops, BC

4.9
307 Reviews
Call Dealership (250) 372-7101
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2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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307 Reviews of Dearborn Ford

June 01, 2024

Excellent service, excellent staff, great atmosphere. 10/10 will definitely be back when my car needs service. More

by Cat B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you, Cat for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

May 19, 2024

I think Dearborn did a great job in a timely manner and provided good very communication. More

by earl kaufmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda de Pyfyfer
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Feb 15, 2026 -

Dearborn Ford responded

Hi Earl! Thank you for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

May 18, 2024

Very personable, transparent and willing to work with you on pricing. Makes for strong customer- dealership relationship. Very good customer service. The GM could have done better with customer service. Only More

by joesankey78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dimitri
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you, Joe for the 5‑star review! 🙂 We always aim to deliver top‑notch customer service and the best prices in Kamloops, so it’s great to hear that reflected in your experience.🙂- Nels Kelly, General Manager

May 17, 2024

What a team! They were highly organized and on time with all points of my service appointment. Everything went so smooth. I would definitely recommend Dearborn Fo More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
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Feb 15, 2026 -

Dearborn Ford responded

Hey Rick! We’re happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! We value every client, and it’s always our goal to deliver the best service possible. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊- Nels Kelly, General Manager

May 17, 2024

My vehicle was done earlier than expected. Miranda was excellent. Very friendly and a pleasure to deal with More

by Rwoldum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda de Pfyffer,Ken Sodke,
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you Rwoldum for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

May 11, 2024

Emma is the reason for this 5 star rating. She is a very caring and responsive sales person who let us , very patiently, come to a decision on our purchase in our own time. More

by jeffandnancyrichards
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Emma
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Hey Jeff! Thank you for the 5 star review and for acknowledging Emma's outstanding customer service. We’re delighted to hear that from a valued client. We look forward to serving you again in the future! :) - Nels Kelly, General Manager

May 06, 2024

Excellent and friendly service. We would definitely recommend to family and friends. Keep it up More

by Yellowpony
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Dergousoff
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you for the 5‑star review and your kind words! Our team is committed to delivering excellent customer service, and we truly appreciate your recommendation. 😊 — Nels Kelly, General Manager

May 02, 2024

Took vehicle in for tire swap. Service was quick and rep was very friendly and helpful More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Franzen
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Feb 15, 2026 -

Dearborn Ford responded

Hi Val! We're so glad we could get you in quickly. Thanks for trusting the Dearborn Ford team and we look forward to serving you in the future! :) - Nels Kelly, General Manager

April 23, 2024

I always buy my vehicles at Dearborn Ford because the deals are great and the service is exceptional More

by Reeselogan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Deering
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Thank you, Reese for the 5‑star review! 🙂 We always aim to deliver top‑notch customer service and the best prices in Kamloops, so it’s great to hear that reflected in your experience. Congratulations on your new vehicle!🙂- Nels Kelly, General Manager

April 21, 2024

Speedy oil change service. very vriendly and efficient customer service. Nice waiting area. Driver drop and pickup service excellent. More

by tana.coetzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristi
Report | Print
Feb 15, 2026 -

Dearborn Ford responded

Hey Tana! We're so glad we could get you in quickly. Thanks for trusting the Dearborn Ford team and we look forward to serving you in the future! :) - Nels Kelly, General Manager

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