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Dearborn Ford

Kamloops, BC

4.9
307 Reviews

2555 Trans Canada Hwy E

Kamloops, BC

V2C 4B1

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307 Reviews of Dearborn Ford

August 20, 2024

Great service great people would come back Here and recommend this business to friends and family More

by larrylampreau10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember
Feb 12, 2026 -

Dearborn Ford responded

Thank you, Larry, for the 5‑star review and your kind words! Our team is committed to delivering excellent customer service, and we truly appreciate your recommendation. 😊 — Nels Kelly, General Manager

August 14, 2024

We received excellent service from the great service rep Brianne she was professional be friendly and very thorough. We are bragging up Dearborn to all our friends. More

by coreylde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianne
Feb 13, 2026 -

Dearborn Ford responded

Thank you Coreylde! It really means a lot to hear that our team took great care of you during your visit. We’re so glad you had a good experience! 😊 – Nels Kelly, General Manager

August 13, 2024

Excellent service, Gail is always pleasant and works extra hard on satisfying all our needs. More

by teri_tone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Feb 13, 2026 -

Dearborn Ford responded

Thank you, Teri for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

August 12, 2024

Called in for seatbelt recall . My husband brought in and fixed up ,no issues since. More

by sweet_suger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall name
Feb 13, 2026 -

Dearborn Ford responded

Thank you for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

July 19, 2024

We purchased a 2021 F-350 over the phone from Brendan our salesman and he was absolutely totally professional and on top of everything. He was very informed about the vehicle, answered all our questions inst More

by Hottelori
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan , Clint
Feb 12, 2026 -

Dearborn Ford responded

Thank you so much for the 5‑star review and your kind words. We’re truly delighted to hear this from a valued client, and we look forward to serving you again in the future! 😊 – Nels Kelly, General Manager

July 14, 2024

I did a windshield claim at Dearborn Ford & it was quick & easy. Took maybe 20 mins. Would definitely go there again. More

by Felicity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of employee name
Feb 12, 2026 -

Dearborn Ford responded

Hi Felicity! Thank you for sharing your customer service experience. We value every client, and it’s always our goal to provide the best service possible.🙂- Nels Kelly, General Manager

July 13, 2024

Dearborn continues to meet and exceed my expectations ! Thanks folks ! i will always be back for my next truck ! More

by Mark Werner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon & Mike
Feb 12, 2026 -

Dearborn Ford responded

Hey Mark! We’re happy to hear that our team went above and beyond to provide you with a top- notch customer service experience! Thank you for your trust :) - Nels Kelly, General Manager

July 13, 2024

Needed service done, under aftermarket warranty. Dropped of before opening, truck was taken in, work performed and completed. No haggling to get items covered. Great easy experience. More

by JonK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna
Feb 12, 2026 -

Dearborn Ford responded

Hi Jonk! It’s great to hear that our team delivered a top-notch customer service experience. We truly value feedback like yours and appreciate your trust 😊- Nels Kelly, General Manager

July 10, 2024

Parts and service staff went above and beyond with providing outstanding customer service that was genuine and natural to them all. So nice to see as everyone went out of there way to be kind and comp More

by dgrebin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parts man and 2 gals in the service department and have only Miranda's name.
Feb 14, 2026 -

Dearborn Ford responded

Hi there! We’re happy to hear that our team went above and beyond to provide you with a top-notch customer service experience! We value every client, and it’s always our goal to deliver the best service possible. If you ever need anything or have any questions, please don’t hesitate to reach out. 😊- Nels Kelly, General Manager

July 08, 2024

Friendly and helpful frontline staff. We had to change our appointment twice and they were flexible and accommodated our schedule. More

by kj_macdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gail
Feb 14, 2026 -

Dearborn Ford responded

Thank you, KJ for the 5‑star review and the kind words. We strive to provide exceptional customer service, and it is gratifying to hear that this was reflected in your experience:) – Nels Kelly, General Manager

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