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Crowfoot Hyundai

Calgary, AB

4.1
501 Reviews

710 Crowfoot Crescent NW

Calgary, AB

T3G 4S3

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501 Reviews of Crowfoot Hyundai

March 08, 2018

Fantastic Experience! We initially walked in to look at a used vehicle but it had just sold! Luke sent us to see Jason about test driving a new vehicle to get the feel for More

by Allissa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Trussler, Jason Brumer, Justin Walter, Shane Unrau, Luke Rooyakkers
Mar 15, 2018 -

Crowfoot Hyundai responded

Hi Allissa, Thank you for your feedback! Congratulations on your purchase, we are happy and thankful that you gave us the opportunity to earn your business! Jason is great at what he does and always ensures his customers are well taken care of. We are so sorry to hear your had a less enjoyable experience with Shane. Any feedback you have moving forward is more than welcome as we continue to strive to create the best service experience. We look forward to your next visit!

March 03, 2018

Went for 1 bought 2 I went in with my daughter to look at a used Santa Fe. She had previously purchased her 1st one from here. We dealt with salesman Jason and GM Nels. S More

by Jim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brumer, Justin Walter, Shane Unrau, Nels Kelly
Mar 05, 2018 -

Crowfoot Hyundai responded

Hi Jim, We'd like to thank you for your business and loyalty to Crowfoot Hyundai! We are so happy to hear you had 2 positive car-buying experiences. We hope both you and your daughter enjoy your vehicles for years to come, and we look forward to servicing you again in the future!

March 02, 2018

Fun trip to crowfoot Enjoyed the visit. Trip was great and focused on what my needs were rather than stick to the formula questions. However the manager could have taken More

by Reviewer112387
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Walter, Trip Sandhu
Mar 02, 2018 -

Crowfoot Hyundai responded

Hi Reviewer112387, Thank you for your feedback. We are truly sorry that you felt the details needed to be further explained. We have passed along your comments to our management and will be sure to do better in the future. However it is great to hear you had a 5-star experience with Trip, he's an awesome member of our team. We thank you for your business and look forward to servicing your new ride in the future!

March 02, 2018

Highly recommend Trip and the dealership. Trip was fantastic. Fully understood our needs. Produced a deal that we were happy with. This is the first time this has happened at a car dealershi More

by RonK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trip Sandhu
Mar 02, 2018 -

Crowfoot Hyundai responded

Hi Ron, Thank you for leaving us such postive feedback, we love to hear our team met all your needs and left you feeling satifisfied with the experience! Trip is awesome at what he does and we will be sure to pass along your kind words. We look forward to seeing you again.

February 27, 2018

Lifelong customer in the making I came to check out the Santa Fe and for the first time felt appreciated and valued while looking at a vehicle. Jason and Nels listened to what I was More

by Jennsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brumer, Nels Kelly
Feb 28, 2018 -

Crowfoot Hyundai responded

Hi Jenn, Thank you for your thoughtful review! Congratulations on your beautiful new Santa Fe - and of course your stylish new hat! Jason and Nels are wonderful members of our team and we will be sure to pass along your kind words. We look forward to servicing you in the future!

February 25, 2018

Snake oil anyone? We had settled on a set of winter tires on steel wheels to be included in the sale. When I went to pick up the vehicle, it had cheaper and inferior ti More

by angry customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Trussler, Cory Berube, Luke Rooyakkers
Feb 28, 2018 -

Crowfoot Hyundai responded

Hi angry customer: Again as I discussed on the phone it was truly a human error on a busy day that we got your brand of tires mixed up with another customers cheaper brand of winter tire. We are truly sorry that "the easy and enjoyable purchase experience" was soured at the end. We truly apologize for the inconvenience and take responsibility for our error. We had hoped that picking up the vehicle from Olds and returning it too you with the tires you were promised was just a small part of how we could try and rectify our error. Again we are very sorry for the inconvenience and I hope the compensation we are mailing you helps to show just how sincere we are. Nels Kelly General Manager

January 31, 2018

The experience Come in have a seat touch the screen: everything I like or would like (this is important later), then quick assessment upfront full cost and monthly; More

by Stephane Jarrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brumer, Justin Walter, Shane Unrau
Feb 05, 2018 -

Crowfoot Hyundai responded

Hi Stephane, Thank you for leaving us such a thoughtful review! We're so happy your time at Crowfoot Hyundai considered your best car-buying experience! Jason, Justin, and Shane are all wonderful members of our sales team - we will be sure to pass along your kind words. Enjoy your new purchase, and we look forward to servicing you again!

January 31, 2018

Very good experience My wife and I were treated very well by all staff there was no sales pressure. Also a special thanks to Joel our salesman who looked out for our needs More

by ccurran1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Trussler, Justin Walter, Shane Unrau, Joel Richardson
Feb 05, 2018 -

Crowfoot Hyundai responded

Hi Ccurran1, Thanks for your feedback. On behalf of our sales team we'd like to congratulate you on your purchase! Don't hestitate to contact us with any comments or concerns you may have in the future.

January 14, 2018

Poor or no advice form 'service advisers' I feel that service advisers are either misinformed, or push customers toward higher spending. I asked for a full vehicle inspection, and based on i More

by v.k.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Torok
Jan 17, 2018 -

Crowfoot Hyundai responded

Hi Vlad, Thank you for your comments. We do like to hear from our customers, but recommend they call us if they have concerns or questions. Crowfoot Hyundai recommends your ATF fluid be replaced every 48,000km due to the severe conditions we have here in Calgary. As this was your first visit to Crowfoot Hyundai, we do not have access to your Service History. Any recommendation provided is based on the current condition of your vehicle's fitness. The approval to replace or repair is solely yours. Thank you for choosing Crowfoot Hyundai. If you have any further questions please feel free to call Brett, Service Manager at 403-374-0195.

January 10, 2018

Changed my stereotype of a car dealership! Crowfoot Hyundai totally changed my stereotype of a Car Salesman! This dealership went above and beyond to meet our needs. We were in a really tough More

by MD & MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brumer, Justin Walter, Kristen West, Luke Rooyakkers
Jan 11, 2018 -

Crowfoot Hyundai responded

Hi MD & MD, Wow, thank you so much for leaving us such a wonderful, thoughtful review! On behalf of the sales team, we'd like to thank you for choosing Crowfoot Hyundai, and congratulate you on your new vehicle! It is so rewarding to hear our team members were able to change your stereotype of a car salesman! Please don't hesitate to contact us with anything you may need, and we look forward to servicing your new ride in the future!

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