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Crowfoot Hyundai

Calgary, AB

4.1
506 Reviews

710 Crowfoot Crescent NW

Calgary, AB

T3G 4S3

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506 Reviews of Crowfoot Hyundai

February 25, 2018

Snake oil anyone? We had settled on a set of winter tires on steel wheels to be included in the sale. When I went to pick up the vehicle, it had cheaper and inferior ti More

by angry customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark Trussler, Cory Berube, Luke Rooyakkers
Feb 28, 2018 -

Crowfoot Hyundai responded

Hi angry customer: Again as I discussed on the phone it was truly a human error on a busy day that we got your brand of tires mixed up with another customers cheaper brand of winter tire. We are truly sorry that "the easy and enjoyable purchase experience" was soured at the end. We truly apologize for the inconvenience and take responsibility for our error. We had hoped that picking up the vehicle from Olds and returning it too you with the tires you were promised was just a small part of how we could try and rectify our error. Again we are very sorry for the inconvenience and I hope the compensation we are mailing you helps to show just how sincere we are. Nels Kelly General Manager

January 31, 2018

The experience Come in have a seat touch the screen: everything I like or would like (this is important later), then quick assessment upfront full cost and monthly; More

by Stephane Jarrin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brumer, Justin Walter, Shane Unrau
Feb 05, 2018 -

Crowfoot Hyundai responded

Hi Stephane, Thank you for leaving us such a thoughtful review! We're so happy your time at Crowfoot Hyundai considered your best car-buying experience! Jason, Justin, and Shane are all wonderful members of our sales team - we will be sure to pass along your kind words. Enjoy your new purchase, and we look forward to servicing you again!

January 31, 2018

Very good experience My wife and I were treated very well by all staff there was no sales pressure. Also a special thanks to Joel our salesman who looked out for our needs More

by ccurran1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Trussler, Justin Walter, Shane Unrau, Joel Richardson
Feb 05, 2018 -

Crowfoot Hyundai responded

Hi Ccurran1, Thanks for your feedback. On behalf of our sales team we'd like to congratulate you on your purchase! Don't hestitate to contact us with any comments or concerns you may have in the future.

January 14, 2018

Poor or no advice form 'service advisers' I feel that service advisers are either misinformed, or push customers toward higher spending. I asked for a full vehicle inspection, and based on i More

by v.k.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Torok
Jan 17, 2018 -

Crowfoot Hyundai responded

Hi Vlad, Thank you for your comments. We do like to hear from our customers, but recommend they call us if they have concerns or questions. Crowfoot Hyundai recommends your ATF fluid be replaced every 48,000km due to the severe conditions we have here in Calgary. As this was your first visit to Crowfoot Hyundai, we do not have access to your Service History. Any recommendation provided is based on the current condition of your vehicle's fitness. The approval to replace or repair is solely yours. Thank you for choosing Crowfoot Hyundai. If you have any further questions please feel free to call Brett, Service Manager at 403-374-0195.

January 10, 2018

Changed my stereotype of a car dealership! Crowfoot Hyundai totally changed my stereotype of a Car Salesman! This dealership went above and beyond to meet our needs. We were in a really tough More

by MD & MD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Brumer, Justin Walter, Kristen West, Luke Rooyakkers
Jan 11, 2018 -

Crowfoot Hyundai responded

Hi MD & MD, Wow, thank you so much for leaving us such a wonderful, thoughtful review! On behalf of the sales team, we'd like to thank you for choosing Crowfoot Hyundai, and congratulate you on your new vehicle! It is so rewarding to hear our team members were able to change your stereotype of a car salesman! Please don't hesitate to contact us with anything you may need, and we look forward to servicing your new ride in the future!

January 09, 2018

Cory is awesome Everyone was very helpful in the purchase of my new vehicle and i would recommend this delealership to anyone who is looking for a used or new car More

by Margaret.bradley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Trussler, Cory Berube, Shane Unrau
Jan 09, 2018 -

Crowfoot Hyundai responded

Hi Margaret, Thank you for your review and for recommending Crowfoot Hyundai! Congratulations on your new car, we're so glad Cory was able to get you into the perfect vehicle! We look forward to servicing your new ride in the future.

January 06, 2018

Buying a new vehicle - made enjoyable! Jason was knowledgeable, professional, and efficient. Test driving several models really helped to narrow the search. All staff were friendly and help More

by David
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke, Jason Brumer, Justin Walter
Jan 09, 2018 -

Crowfoot Hyundai responded

Hi David, Thanks for telling us and others about your experience at our dealership! Congratulations on your Santa Fe Sport - great choice! Please don't hesitate to contact us with any comments or concerns in the future.

January 03, 2018

VERY GOOD THE SALEMAN JASON WAS GOOD. THE SALE MANAGER WAS GOOD. MARK AND JUSTIN ALL SO. WENT BACK 5 DAYS LATER TO GET A BACK OVER AND JASON HELP OUT AND A More

by dwayne kruse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Trussler, Jason Brumer, Justin Walter
Jan 03, 2018 -

Crowfoot Hyundai responded

Hi Dwayne, Thank you for your feedback! We're happy you were able to work with so many members of our team! Congratulations on the purchase of your new ride, we hope it meets your needs for many years to come. PS - Make sure to find us on social media as we often do contest and giveaways for our customers!

January 01, 2018

Terrible, unfair and their service should be illegal! I had purchased a Mini Cooper 3 months ago and needed to fix it few days ago. The car has been giving me lots of problems and when i went back to the More

by Ambra Tescione
Recommend Dealer
No
Employees Worked With
Service Manager
Jan 03, 2018 -

Crowfoot Hyundai responded

Hi Ambra, Thank you for your comments. We apologize you were not happy on your last visit to Crowfoot Hyundai. Our goal is to exceed the expectations of our Customers with every visit. As a dealership who sells used cars, we complete a 180 point inspection including a battery load test. If any of the tests fail we perform the repairs prior selling the vehicle. Batteries are replaced when they fail, we do not replace them based on the age of the battery. With the extremely cold weather lately we have seen an increase of concerns regarding batteries. This is unfortunately something out of our control. Your most recent concern was for the vehicle not starting, We were not informed you had other concerns with the vehicle. If you would like to discuss any of your concerns further please feel free to Contact Brett at 4033740195 or service@crowfoothyundai.com

December 14, 2017

2017 Santa Fe purchase My experience at Crowfoot Hyundai was excellent. Cory Berube my sales consultant, his manager, and the finance team went above and beyond my expectat More

by leanne27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Trussler, Glenn Locke, Cory Berube, Ellyssa Olson, Justin Walter
Dec 14, 2017 -

Crowfoot Hyundai responded

Hi Leanne, Thank you for the feedback on your time spent at our dealership, we are so happy our team was able to find the right car for you! Please don't hesitate to contact us with anything you may need in the future. We look forward to servicing your new ride! PS - Be sure to stay in contact with us via social media as we often do contests and giveaways for our customers! We're currently giving away an iPhoneX, visit www.CrowfootContest.com :)

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