
Crosby Volkswagen
Kitchener, ON
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513 Reviews of Crosby Volkswagen
Stress free experience! My experience purchasing a vehicle with Andrew and this dealership went very smoothly. He helped me find the exact car I was looking for, and coordina My experience purchasing a vehicle with Andrew and this dealership went very smoothly. He helped me find the exact car I was looking for, and coordinated our schedules very well to get all of the paperwork complete in a timely manner. I know he even worked late a few evenings just to speed up the process. I am very happy and excited about my new Jetta! Thanks Crosby Volkswagen! More
Great experience! My husband and I just recently purchased a new Passat through Erik. He was not pushy and very professional. Also, very knowledgeable and was able to My husband and I just recently purchased a new Passat through Erik. He was not pushy and very professional. Also, very knowledgeable and was able to answer all of our questions. We were very impressed with the quick turnaround time for the delivery of the car. Overall we had a great experience with Crosby, from my first initial meeting with Erik right up to delivery with Brooke and we would definitely recommend them in the future. More
Simply - THE BEST the whole experience was terrific - the conversation about the choice, the price and the documentation and the delivery was smooth, easy and without a the whole experience was terrific - the conversation about the choice, the price and the documentation and the delivery was smooth, easy and without any problem. A pleasure to deal with people who know ther product and their jobs - Jer is one of those professionals! Jer was repsonsive and followed up after delivery. Brooke was the delivery person and was exceedingy helpful. More
Our Passat Erik is truly excellent at what he does! When my husband and I first met Erik we were very impressed. He listened to our needs and wants and helped us Erik is truly excellent at what he does! When my husband and I first met Erik we were very impressed. He listened to our needs and wants and helped us purchase a pretty sweet car! He is not pushy and did not try to "up-sell" us. Erik helped us get the best bang for our buck and offered us some great deals! We will definitely recommend Erik to our friends and family. Andrea and Brooke you are also very good at what you do! You helped make the paperwork and delivery so easy for us. Crosby has a great team! More
Shame on Crosby I've been going to Crosby for years. My A6 broke down right in front of their dealership in Kitchener. Engine temperature was 130. I walk in and te I've been going to Crosby for years. My A6 broke down right in front of their dealership in Kitchener. Engine temperature was 130. I walk in and tell them my car is not drivable. They tell me they won't even look at if for two weeks. My dealership left me stranded. I have a picture of my Audi being towed away from the Audi dealership sot that it can be repaired. That's not good service. More
Great service Jeremiah , such is great experience. He answered all my questions, I had a lot. Good understanding of my needs. everything went so easy. Car as cle Jeremiah , such is great experience. He answered all my questions, I had a lot. Good understanding of my needs. everything went so easy. Car as clean, all paper work was done quickly. Thank you very much for everything! From now on you will be my car man! More
New Jetta During the purchase of my new Jetta I did I feel under pressure to upgrade or bundle in extra services. I found all of the staff to be very helpful an During the purchase of my new Jetta I did I feel under pressure to upgrade or bundle in extra services. I found all of the staff to be very helpful and answered my questions. They were all quick and efficient, this made for a hassle free car buying experience. Thank you Andrew, Andrea and Brooke. More
Great sales experience Jeremiah afforded a great sales experience. I'm from London, looking to make a quick purchase, and drove my new vehicle off the lot 4 days from initia Jeremiah afforded a great sales experience. I'm from London, looking to make a quick purchase, and drove my new vehicle off the lot 4 days from initial sales contact. Great handoff from Jeremiah (sales) to Andrea (finance) then onto Brookelynn (delivery). More
new car This is my second purchase with Crosby VW and I continue to be extremely satisfied. The trade was fast, the sale went well and overall I am very happy This is my second purchase with Crosby VW and I continue to be extremely satisfied. The trade was fast, the sale went well and overall I am very happy with my new car! More
friendly and very helpful I have did business with different car dealers over my life. But never had a greater experience then dealing with Crosby volkswagon. everybody was fri I have did business with different car dealers over my life. But never had a greater experience then dealing with Crosby volkswagon. everybody was friendly from the sales to the delivery specialist. I will always now do business with Crosby volkswagon thanks again greg More