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Crosby Volkswagen

Kitchener, ON

4.8
501 Reviews

1175 Weber St East

Kitchener, ON

N2A 1C1

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501 Reviews of Crosby Volkswagen

April 09, 2015

Simply - THE BEST the whole experience was terrific - the conversation about the choice, the price and the documentation and the delivery was smooth, easy and without a More

by mkovnats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Gojmerac, Brooke Williamson
April 09, 2015

Our Passat Erik is truly excellent at what he does! When my husband and I first met Erik we were very impressed. He listened to our needs and wants and helped us More

by Andrea and Landry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Douglas, Erik Lowrick, Brooke Williamson
April 07, 2015

Shame on Crosby I've been going to Crosby for years. My A6 broke down right in front of their dealership in Kitchener. Engine temperature was 130. I walk in and te More

by AdamL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot remember name but not listed above
Apr 11, 2015 -

Crosby Volkswagen responded

Our sincere apologies. We're very sorry to hear about your poor experience with our service team. We'd really love the opportunity to discuss it with you and attempt to rectify it. You can reach our Audi Service Manager, Morgan Catton, at mcatton@crosbyvwaudi.com or by contacting the dealership at 519-894-9300 and asking for him. We appreciate client feedback and we hope to hear from you soon.

March 31, 2015

Great service Jeremiah , such is great experience. He answered all my questions, I had a lot. Good understanding of my needs. everything went so easy. Car as cle More

by zana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Gojmerac
March 09, 2015

New Jetta During the purchase of my new Jetta I did I feel under pressure to upgrade or bundle in extra services. I found all of the staff to be very helpful an More

by Euen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Douglas, Andrew Somerton, Brooke Williamson
March 05, 2015

Great sales experience Jeremiah afforded a great sales experience. I'm from London, looking to make a quick purchase, and drove my new vehicle off the lot 4 days from initia More

by Godfrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Douglas, Jeremiah Gojmerac, Brooke Williamson
March 02, 2015

new car This is my second purchase with Crosby VW and I continue to be extremely satisfied. The trade was fast, the sale went well and overall I am very happy More

by Ismet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Somerton
February 24, 2015

friendly and very helpful I have did business with different car dealers over my life. But never had a greater experience then dealing with Crosby volkswagon. everybody was fri More

by greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Somerton, Brooke Williamson
January 22, 2015

Top notch buying experience I found the entire staff at Crosby to be exceptional. The transition from my S5 to my S4 was extremely simple and working with Conrad made the proces More

by keepergoin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Fey
January 09, 2015

New Car Shopping The Way It Should Be! When my two brothers heard that I was in the market for a new vehicle, they immediately recommended that I visit Crosby Volkswagen. I am really glad More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Williamson, Deon Van Der Watt, Erik Lowrick
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