173 Reviews of Courtesy Ford Lincoln - Service Centre
Excellent sales and service all around I have now purchased 3 vehicles from Courtesy Ford and more important, from Peter Rousom. Every time I am in the dealership for service, Peter makes I have now purchased 3 vehicles from Courtesy Ford and more important, from Peter Rousom. Every time I am in the dealership for service, Peter makes sure to come to the service area to say hi and chat. Shane, Alex and Christine in service are all extremely professional, always smiling. I will not hesitate to purchase from peter and Courtesy Ford Lincoln in the future. More
Always gives great service and advice. Greets me with a smile and a hand shake. Whenever I come in they always remember my name. I would recommend Moe and Courtesy Ford to my friends and family smile and a hand shake. Whenever I come in they always remember my name. I would recommend Moe and Courtesy Ford to my friends and family More
Phenomenal Service We have bought several cars from Brandon and have always done well by him. Kyle has helped tremendously on the service side as well. Had to have some We have bought several cars from Brandon and have always done well by him. Kyle has helped tremendously on the service side as well. Had to have some warranty work done on Lisa’s 2019 MKC and there wasn’t a loaner available so not only did Brandon lend us his personal ride, he also dropped it by the house to swap vehicles when the car was repaired. Couldn’t ask for better service. Keep it up! More
Always great service. All very pleasant and happy to help. When we come into services Peter is always never to busy to say”hi”. Same with the the rest of the staff help. When we come into services Peter is always never to busy to say”hi”. Same with the the rest of the staff More
Over and Above When you need it done ... Brandon is your guy ! I have bought my last 5 vehicles off Brandon and he always makes sure I get treated the with best serv When you need it done ... Brandon is your guy ! I have bought my last 5 vehicles off Brandon and he always makes sure I get treated the with best service and always makes sure you get the best deal out there ! Go see Brandon Flonders you won’t be disappointed . More
great place for great cars and suvs overall great place to shop for a great vehicle salesmanship is great vehicles are the best all in all a great place to spend time overall great place to shop for a great vehicle salesmanship is great vehicles are the best all in all a great place to spend time More
Alex in service saved the day On Monday I visited service with a crisis ... electrical problem draining the battery ... Alex initially said service was booked til Friday ... but I On Monday I visited service with a crisis ... electrical problem draining the battery ... Alex initially said service was booked til Friday ... but I was leaving on a 14 hour trip in two days. Alex said he would try to 'get me in'. Four hours later I received a call that the problem was a dead cell in the battery and it had been replaced and all was well. This meant I was able to take my trip with the confidence that Courtesy had fixed the problem. Alex always listens and delivers on my needs in a very pleasant manner. More
Outstanding Service Peter Rousum - my sales rep at Courtesy came to my assistance when I had problems with my key fobs the day I moved out of my house. I can't thank him Peter Rousum - my sales rep at Courtesy came to my assistance when I had problems with my key fobs the day I moved out of my house. I can't thank him enough - and then the continued outstanding service of Alex, Kyle and Brooke gave me the support I needed as they carried out the diagnostic work needed to determine why the key fobs were not working. I cannot emphasize enough how the Courtesy team shows they care about their customers. I highly recommend this dealership. More
Pleased with my experience during recall repair My experiences with Courtesy Ford Lincoln have been positive which is why I purchased a second vehicle from them. I have never been treated like a clu My experiences with Courtesy Ford Lincoln have been positive which is why I purchased a second vehicle from them. I have never been treated like a clueless female even though I am mechanically challenged. My recent experience with David in the service department when I checked in and checked out was not only pleasant but also very informative. Concerned for the safety for my daughter and myself with the two Ford vehicles we purchased he provided me with detailed answers concerning the recalls without being condescending. I have had cars from GM and Chrysler but Ford is the only one that has bothered to contact me with written notification so that I can make certain they corrected the issue. When I mentioned to David an unusual sound issuing from the car he did not dismiss it but made certain the car was inspected which ensured my peace of mind. Such good service encourages continued loyalty. More
Thank you for always keeping the customer experience in mind There was a small issue with greasy hands Tuesday's oil change. Today they cleaned the entire interior without me actually complaining about it! #grea There was a small issue with greasy hands Tuesday's oil change. Today they cleaned the entire interior without me actually complaining about it! #greatcustomerexperience! More