Alex Tapia

Matt is my go-to guy! I’m on my second truck through him and always goes above and beyond for me. Making sure I get everything I want in a truck at the right price, and al I’m on my second truck through him and always goes above and beyond for me. Making sure I get everything I want in a truck at the right price, and always follows up after to see how things are going! There’s great salespeople out there that actually care, and Matt is one of them. More

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The best service advisor i’ve ever met. . full package when it comes to service and assistance. I live in xx.Thomas and I have a lincoln Mkc and ford ranger and all been taken care of Alex . full package when it comes to service and assistance. I live in xx.Thomas and I have a lincoln Mkc and ford ranger and all been taken care of Alex. Professional and Knowledgeable. Excellent service as always. Keep it up. Awesome guy working at Courtesy Ford. Al G More

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Alex is absolutely amazing! Every time I have a service appt. Alex is friendly, knowledgeable, courtest, geniune and always goes above and beyond to make my experience postive & Every time I have a service appt. Alex is friendly, knowledgeable, courtest, geniune and always goes above and beyond to make my experience postive & smooth! 5 star service every time!!! More

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I purchased a new to me F-150 through Brodie a few months ago. He was amazing to deal with and very knowledgeable Had the truck in for service last weekend. Alex in service dept looked after me, also very k ago. He was amazing to deal with and very knowledgeable Had the truck in for service last weekend. Alex in service dept looked after me, also very knowledgeable and personable. My next purchase will definitely be at Courtesy Ford again. I would highly recommend Courtesy Ford Doug Adams More

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Have been happily dealing here over 10 years! We just bought our second vehicle here and will continue our reationship for another 10 years. Kelly in sales and Charles in finance were both awes We just bought our second vehicle here and will continue our reationship for another 10 years. Kelly in sales and Charles in finance were both awesome to work with and went above and beyond simply selling us a car. We are always treated well by Alex and his team in the service department. Everyone there treats us with kindness, respect and honesty each and every visit! More

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Brodie was great to work with and very conscientious makeing sure to address and answer any questions we had. Everyone was very friendly and easy to deal with. makeing sure to address and answer any questions we had. Everyone was very friendly and easy to deal with. More

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I‘ve been dealing with Courtesy Ford for more than 25 years and I think 7 cars now. I always have a great experience from service, sales and finance. They are all so helpful and knowledgeable. I wouldn years and I think 7 cars now. I always have a great experience from service, sales and finance. They are all so helpful and knowledgeable. I wouldn’t go anywhere else. Big shout out especially to Alex in service and Bryan in sales. More

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Despite having a few minor concerns with the vehicle bought, Brodie and the staff were prompt to rectify and deliver! Brodie and all the staff that I came across were all very friendly, efficient and bought, Brodie and the staff were prompt to rectify and deliver! Brodie and all the staff that I came across were all very friendly, efficient and truly care about their customers! Thank you for going above and beyond! 😊 More

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I had an excellent experience with Brandon at Courtesy Ford Lincoln. He is truly amazing professional, kind, and always willing to go the extra mile. He makes the whole process so much easier for customer Ford Lincoln. He is truly amazing professional, kind, and always willing to go the extra mile. He makes the whole process so much easier for customers, taking the stress out of everything and ensuring you feel supported every step of the way. I’m very grateful for his support, both on a personal level and from a business perspective. If you’re looking for outstanding service, Brandon is simply the best! More

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Kelly in sales, was great, knowledgeable. Sales manager made deal, shook on it. Finance person, Kal? Didn't honor hand shake from manager.We don't believe he shopped around to find best dea Sales manager made deal, shook on it. Finance person, Kal? Didn't honor hand shake from manager.We don't believe he shopped around to find best deal, added items we repeatedly told him we did not want, $2000.00 worth, but still added to final invoice?? Maybe due to interruption from others, or our stress with all this. Vehicle had damaged mirror from employee, had to wait a week to replace it. When we got home from that, passenger door would not open from inside, had to return again, then after that, remote access, does not work on a regular basis, went back again, they told me it was the cold and dampness, was causing it to not operate. Why would they not offer to replace this handle? Traded an Edge for this vehicle, never had a problem with all four doors on it, over eight years. Service, person Alec, was more than accommodating during and at the time, but I don't believe he really thinks it is caused by the weather. Therfore I will have to think twice, before we return to this dealership. I thought that We, would have been treated a little better, as this was second purchase. More

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