Brook Russell

The Courtesy Ford group , we’re all very accommodating when my wife and I decided on Leasing our 2022 Corsair ! I did the running around to find a car that would work for our needs. I chose a white co when my wife and I decided on Leasing our 2022 Corsair ! I did the running around to find a car that would work for our needs. I chose a white corsair, when it came time to finalize the deal, my wife saw the silver one in the showroom, and immediately wanted it instead! Problem , it sold 5 minutes previous! Dee , said hang on I will see what I can do , with the assistance of the leasing manager , they had another silver one on the lot , But it had more features, and of course more money .. a few thousand to be exact ! They were able to keep the term and payments the same , because they wanted our business! Great customer service! Thanks for that Dee! Greg P in finance was an amazing , everyone hates going to the finance guy to tack on some more money , not the case with Greg ! Very realistic and professional! Service was excellent, . Lease end so far has also been great so far , Brian Williams , leasing manager a pleasure to deal with ! Great job by all! Unfortunately, the model we had envisioned us downsizing to was discontinued by Ford .. We will return for sure , in the future, to see what Ford comes out with next! Loved the Corsair and Highly recommend Dee and the whole team at Courtesy Ford! J&J Smith More

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Always courteous, helpful and considerate to whatever we need - many times going beyond the norm to help us. need - many times going beyond the norm to help us. More

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Great experience everytime. Service sales and parts. Nothing but the best. Highly recommend. Best dealership. Service sales and parts. Nothing but the best. Highly recommend. Best dealership. More

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The service staff specifically Steve Connor, Will Taylor and Brook Russel have far exceeded our expectations. They are prompt, professional, knowledgeable, understanding, and truly an anomaly in the service and Brook Russel have far exceeded our expectations. They are prompt, professional, knowledgeable, understanding, and truly an anomaly in the service industry. We have had nothing shy of exceptional service from them and the entire team at Courtesy Ford. We have purchased three vehicles from Courtesy Ford over the past five years and will continue to do so from the amazing sales staff (Brandon Flonders) and the phenomenal service we have repeatedly received. The entire Eansor family obviously take pride in their ownership as evident in their amazing team, service, and product. More businesses should operate as they so successfully have. More

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Great experience buying a new truck. Brandon looked after me and made my decision stress free Brandon looked after me and made my decision stress free More

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This is my 3rd vehicle that I’ve purchased from Courtesy Ford. They provide amazing service. Friendly and courteous! Ford. They provide amazing service. Friendly and courteous! More

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Great place to work, shop for a car, and get advice on service! The staff feel like family and care about building a long lasting relationship with their customers that goes beyond the transaction. service! The staff feel like family and care about building a long lasting relationship with their customers that goes beyond the transaction. More

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Amazing staff very cordial and friendly sales and service I am extremely happy every time I’m there they’re always striving to make sure I’m all set they don’t preach customer service they just Do It! I am extremely happy every time I’m there they’re always striving to make sure I’m all set they don’t preach customer service they just Do It! More

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Our sales associate, Brodie was awesome . We had a couple of hiccups but these issues were quickly resolved, which says a lot about a dealership. Customer satisfaction is truly actively pursu We had a couple of hiccups but these issues were quickly resolved, which says a lot about a dealership. Customer satisfaction is truly actively pursued with Courtesy Ford , and not just lip service. Made buying a new car easy and stress free . Thank you Brodie and Steve . More

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Good, friendly, reliable service. Excellent selection of vehicles. Peter went above and beyond to make sure I am happy with my new car. Excellent selection of vehicles. Peter went above and beyond to make sure I am happy with my new car. More

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