Courtesy Ford Lincoln - Service Centre

Been six months since we purchased our new vehicle from Courtesy Ford, Peter was very helpful from first contact and made sure the vehicle was proper ready for delivery, vehicle was just in last week for f Courtesy Ford, Peter was very helpful from first contact and made sure the vehicle was proper ready for delivery, vehicle was just in last week for first service and a warranty issue. Both items promptly dealt with and resolved. More

They are a very friendly staff and outstanding customer service. Would recommend to all friends and family service. Would recommend to all friends and family More

The purpose of this post is to address a old cliche of "your great customer service experience ends when the dealership loses sight of your tail lights" THIS WAS NOT THE CASE in my case. I had a wonderf "your great customer service experience ends when the dealership loses sight of your tail lights" THIS WAS NOT THE CASE in my case. I had a wonderful post purchase experience. I had a minor trouble shooting issue with my F-250 (that was purchased from Courtesy) and called Courtesy to see if they could assist me on it even though they had no obligation to support me on this. I had a great experience with Dave Gibbs as well as Stephen Skutovich on this matter. They took on my matter for me and had me attend the service department and helped me see it through. So to top it off the service people were great as well. What a wonderful experience yet again with Courtesy Ford and specific named staff. More

Very helpful and always friendly. Will always answer any questions and if they don’t know the answer, they find out for you. Multiple family members deal at Couresty and with Peter. questions and if they don’t know the answer, they find out for you. Multiple family members deal at Couresty and with Peter. More

I always feel so welcome and cared for at Courtesy Ford/ Lincoln. The entire team is incredibly helpful and the service is impeccable. Peter is one of the loviest people I’ve met. He goes above and beyond f Lincoln. The entire team is incredibly helpful and the service is impeccable. Peter is one of the loviest people I’ve met. He goes above and beyond for all of his clients. He’s one of the main reasons I keep driving my Lincoln! More

They are the best!!! And Peter Rousom Always goes out of his way I appreciate him to the fullest. I wouldn't deal with any other dealership in this city. I bought my 2017 and 2020 Ford Explorer from him. his way I appreciate him to the fullest. I wouldn't deal with any other dealership in this city. I bought my 2017 and 2020 Ford Explorer from him. More

Peter is always friendly and available and always answers any question, even my silly ones. Peter is our go to salesperson and we will be back. Thank you, Peter! any question, even my silly ones. Peter is our go to salesperson and we will be back. Thank you, Peter! More

Excellent service.Was just waiting for a oil change with Excellent service. Was just waiting for a oil change with my MKC and decided to check out the new Corsair. Dee came along and showed us the new featu Excellent service. Was just waiting for a oil change with my MKC and decided to check out the new Corsair. Dee came along and showed us the new features on the vehicle and we were impressed. He said he had the same colour on the lot with a few more features. We asked what deal we could get to see if it was worth while. Needless to say we are happy to say we now own a Corsair. Shout out to Adel Al-Rayes for his friendly service. More

My very senior parents live in Petrolia. They were in London on a personal matter and had issues with their aged Ford Ranger. They were directed to Courtesy Ford Lincoln. My mom has asked me to write a London on a personal matter and had issues with their aged Ford Ranger. They were directed to Courtesy Ford Lincoln. My mom has asked me to write a note commending the service at Courtesy Ford. There was an issue with a fan belt, and upon further investigation this one issue became a bigger issue. The Service Tech provided an estimate cost. My parents agreed to go forward with the repair ... they had no other option to getting back to Petrolia. My mom wants Courtesy Ford to know how much they appreciated the effort the Service Techs put into make the vehicle right. My mom says "the guys were just so good...we are so thankful they helped us AND the cost was below the anticipated estimate." SO, thank you to the Courtesy Ford Lincoln Service Techs for getting my parents home safely. More

Alex is So helpful. He genuinely cares about his clients needs and goes above and beyond for them. He is always polite and is easy to talk to needs and goes above and beyond for them. He is always polite and is easy to talk to More