Courtesy Ford Lincoln - Service Centre

Great place to work, shop for a car, and get advice on service! The staff feel like family and care about building a long lasting relationship with their customers that goes beyond the transaction. service! The staff feel like family and care about building a long lasting relationship with their customers that goes beyond the transaction. More

know people who have gone for years and never had a bad experience with them experience with them More

Clean and well maintained dealership and show room that are managed by great staff who are very helpful are managed by great staff who are very helpful More

This my second car thanks for dee he was nice and awesome person if you looking for a new car I would highly recommend talking to dee. Again thank you for your help. person if you looking for a new car I would highly recommend talking to dee. Again thank you for your help. More

Great service and staff! Really feel cared about and given satisfaction about your ford vehicle Really feel cared about and given satisfaction about your ford vehicle More

Amazing staff very cordial and friendly sales and service I am extremely happy every time I’m there they’re always striving to make sure I’m all set they don’t preach customer service they just Do It! I am extremely happy every time I’m there they’re always striving to make sure I’m all set they don’t preach customer service they just Do It! More

Steve helped me out with having my car fixed when I was in a pinch. Very professional, friendly, and efficient service. Eny above and beyond. Would 10/10 recommend. in a pinch. Very professional, friendly, and efficient service. Eny above and beyond. Would 10/10 recommend. More

I recently had my vehicle serviced at courtesy ford and had the pleasure of working with Juan. From the initial appointment scheduling, updating me regarding my vehicle, to the final pickup, he provided to had the pleasure of working with Juan. From the initial appointment scheduling, updating me regarding my vehicle, to the final pickup, he provided top-notch service that exceeded my expectations. Thank you More

Alex is always great to work with and really goes above and beyond to secure my car needs and ensure top quality. He’s always professional and honest. It's a pleasure working with him and I would highly re and beyond to secure my car needs and ensure top quality. He’s always professional and honest. It's a pleasure working with him and I would highly recommend him. More

The service department is a gong show. Juan, the Service Manager, needs to learn how to provide better customer service and ensure that the information on file is correct. I was originally Juan, the Service Manager, needs to learn how to provide better customer service and ensure that the information on file is correct. I was originally told over the phone by the front desk that my recall work would take 1.5 hours. When I dropped my vehicle off at 11:00 am for my scheduled appointment, I had no idea that a 1.5-hour job would take 6 hours. I was even told on the phone by Juan that the recall notice stated the dealer has 6 hours, but that was not the case as the notice had nothing of the sort (I even brought it in and showed him). I called in at about 4:00 pm to get an update, and they couldn't even find the vehicle because Juan failed to confirm that the information on my file was up to date (and it still isn't; my address, plate, and phone number are still wrong on the invoice that I received). Anyways, 6 hours and 4 minutes later, my car was done. If Juan would have called or said when I dropped it off, 'we are swamped, is it fine if we put your car off until 3 or so,' I would have probably been okay with it. Overall, a terrible experience complete with poor communication and a lack of respect for people's time. More