Country Hills Toyota

Bought my vehicle last september 2020, requested to delivery with winter tires, They delivered with summer tires, and said my car is on winter tires, went for servicing and summer tire change in Mar 20 delivery with winter tires, They delivered with summer tires, and said my car is on winter tires, went for servicing and summer tire change in Mar 2021, they serviced me and delivered the vehicle with winter tires. When I came to know about this and spoke to service manager about this, he is not even apologizing, and suggest me that I should know about my tires as it is my car. Very poor service, very irresponsible response. More

BE WARNED!!! GO EVERYWHERE ELSE BUT HERE. Never coming back here for a service. Got my air conditioning fixed, paid quite a sum but it didn’t get cold enough on pick up day. Was asked to drive it around t back here for a service. Got my air conditioning fixed, paid quite a sum but it didn’t get cold enough on pick up day. Was asked to drive it around to see if it gets better which didn’t make sense for me but okay. Came back 25 days later for a reservice cause the air conditioning can’t even cool down my daughter in the back seat. When I brought the car in they said I asked what test they were gonna do, which was to test the air with a thermometer. I asked what was the range they said they couldn’t give out that information at the service desk. Tech comes out after an hour, tells me it’s clocking at 17 degrees C and the range for “factory” is 14-17. I wanted to see this for myself cause it doesn’t feel like 17 but even so, 17 is 5 temp settings before low. I have a friend who worked at a Toyota before and he said they can make it colder. So I guess they just didn’t wanna do it. Never coming back here. Go to a different Toyota service center. Or don’t pay until your satisfied with the work cause once they have your money, they won’t do anything. Warranty means nothing. More

Someone warned us to check if our vehicles maintenance was done properly and when we did check, our washer and coolant fluid were not really topped up. The manager did not even apologize and was too def was done properly and when we did check, our washer and coolant fluid were not really topped up. The manager did not even apologize and was too defensive. More

Worst dealership i have ever came across of Toyota mainly two people Mike and Gerald Low please find another dealership don't go to them most rude people i have ever met. two people Mike and Gerald Low please find another dealership don't go to them most rude people i have ever met. More

Worst dealership i have ever came across of Toyota mainly two people Mike and Gerald Low please find another dealership don't go to them most rude people i have ever met. Please close the dealership if you d two people Mike and Gerald Low please find another dealership don't go to them most rude people i have ever met. Please close the dealership if you dont want to sell the car. More

I am highly not satified with my exterior cleaning polish was not good and interior cleaning was not up to the mark according to my terms they did not clean the whole car properly . I am really dissatified w was not good and interior cleaning was not up to the mark according to my terms they did not clean the whole car properly . I am really dissatified with your services . Even i want my money back . Or clean my car again . Will not recommend anyone to go and get your car detail from country hills toyota . More

Terrible condescending, rude service. Told me a vehicle was available and even confirmed the appointment twice but as soon as I got there the vehicle was mysteriously unavailable. Talked to me like I was s was available and even confirmed the appointment twice but as soon as I got there the vehicle was mysteriously unavailable. Talked to me like I was stupid I guess because they are prestigious car salesmen (insert sarcasm). They even ripped off a "single mom" aquaintaince of mine for $2,000 (explicitly told her deposit was refundable but they would not refund). Ads also misleading/lies to get people in the door. Basically your stereotypical, ultra sleezy sales reps; avoid at all costs. Ended up buying at Cochrane Toyota. They were much better to deal with. Frankly, any dealership would likely be much better to deal with. More

BE AWARE!! WORST SERVICE!!!SERVICE SUCKS!!!Dropped my BE AWARE!! WORST SERVICE!!!SERVICE SUCKS!!! Dropped my car for oil change after couple of days there's a leak coming in front of the car and when we BE AWARE!! WORST SERVICE!!!SERVICE SUCKS!!! Dropped my car for oil change after couple of days there's a leak coming in front of the car and when we checked the car the cap is missing. I dont know who the xxxx did my car and didnt put back the cap or maybe didnt tighten it. We just found the cap on the side good thing its still there, good thing it still there though. Oil is all over my engine and good thing there's still oil left or else worst thing something might happen to me ..Ive been with them for years, this is even my 2nd car from them and they just told me they will check it...xxxx...after the negligence they did.... More

0 out 5 stars. DO NOT TAKE YOUR VEHICLE TO THIS DEALERSHIP FOR SERVICE. Brought my truck in for a steering issue they charged me and said nothing was wrong. A week later my tire broke off which lea DEALERSHIP FOR SERVICE. Brought my truck in for a steering issue they charged me and said nothing was wrong. A week later my tire broke off which leads me to believe they didn’t even look at the issue. If they had they would have noticed a worn out ball joint. Goes to show that Their annual inspection is a joke. Tried to contact them with the issue and it landed on deaf ears. They will not take any responsibility for their unqualified service techs. They put me and my family at risk by their incompetence. More

What a great experience in the purchase of my NEW 2019 Toyota Corolla. The sales person Randy Bowie had all the answers and was very knowledgeable about the vehicle. After some negations we had a deal an Toyota Corolla. The sales person Randy Bowie had all the answers and was very knowledgeable about the vehicle. After some negations we had a deal and I left knowing I got a great deal. I love the car and his customer service has been outstanding. Thanks Randy. More