Cooksville Hyundai

I bought my car from Mississauge Hyundai and have dealt with them for years since it was closer to work, but over the years their service diminished. Cooksville is much closer to home so I had an issue wi with them for years since it was closer to work, but over the years their service diminished. Cooksville is much closer to home so I had an issue with my car stalling out that no one could solve. But they were able to come to a fix for it on my first time taking it in there and now its been 4 months and have had no more issues with it. I was just in there this past week for service. Everyone is very friendly and are honest. Prices are okay I guess but it's pretty much the same across the board so I can't complain but I did buy my winter tires since they where over $100 dollars cheaper then everyone else. Definitely my preferred Dealership for now. More

I called Cooksville Hyundai to arrange a test drive and get a quote. Was greeted by Paula who was very friendly and responsive from the get go. She understood my requirements and arranged for test drives a get a quote. Was greeted by Paula who was very friendly and responsive from the get go. She understood my requirements and arranged for test drives accordingly. Her being new to the business actually worked out for the better, as I never felt pressured into buying something I didn't want. During negotiations I observed that her communication skills were very natural and honest. There were a few hurdles that came along while finalizing the deal, however Paula helped streamline the process. Overall it was a pleasant buying experience with Paula. Saurabh More

I bought my first car through Paula and she helped me every step of the way with all my questions and concerns. She was very friendly and patient with me as it was a new experience for me. Ill definitely every step of the way with all my questions and concerns. She was very friendly and patient with me as it was a new experience for me. Ill definitely recommend her to all my family and friends. Thank you :) More

Three months after purchase of 30k for the Genesis, the radiator cap popped out and coolant leaked. 12 months later, The drain plugs below the radiator leaked and coolant busted again. Cooksville refus radiator cap popped out and coolant leaked. 12 months later, The drain plugs below the radiator leaked and coolant busted again. Cooksville refused responsibility for negligence in performing the service on the first visit. Rick blamed other service, knowing very well that with the warranty, i can only get it fixed in Hyundai. Despite the extended warranty, I paid $61 for each visit. They blamed it on the radiator support cover which is cracked. With their dishonestly, who knows ! I could have bought the car with the cracked radiator support cover !!!! But then, what happens to the radiator cover on the top of the radiator, that is also missing with all the screws The saga continues......Beware you all Hyundai cooksville customers, you are in for big time trouble !!!!! More

Went into the dealership, looked at the Tucson, checked it out, yet not one sales person approached me. Feeling ignored - I walked out. If the dealership does not value me - why go there? it out, yet not one sales person approached me. Feeling ignored - I walked out. If the dealership does not value me - why go there? More

We actually came to visit Hyundai just to make our mind in buying a car. We have dealership of Nissan and Chevy to visit after visiting your place. We were just inquiring prices of different car with your in buying a car. We have dealership of Nissan and Chevy to visit after visiting your place. We were just inquiring prices of different car with your sales person. She was Paula who were assisting us at your location. We were impressed with her honesty and the way she convince us during our visit. I was visiting your place with my two sons while my wife was at home. Just because our intention was not to buy a car so early. Paula indeed bribed us with her skills and we had no option left other than making a deal of buying a 2013 Elantra GT. that evening was amazing and the credit goes to Paula making it happened. We are happy with our decision, enjoying driving the Elantra GT. More

We went to this dealer with minimal research and we didn't expect we would bought the car by single visit. Their service was exeptional and we had 3 test drives with 3 different models. I worked with didn't expect we would bought the car by single visit. Their service was exeptional and we had 3 test drives with 3 different models. I worked with Paula, and she was very helpful and laid out everything for me as far as financing. It was very good experience with no pressure nor hassle. I definitely recommend buying your next vehicle with Cooksville Hyundai and remember to ask for Paula. More

Took my car in for warranty work. The parts guys are Took my car in for warranty work. The parts guys are great!! The Quality in service is brutal. -For starters I had a door seal installed wrong, Took my car in for warranty work. The parts guys are great!! The Quality in service is brutal. -For starters I had a door seal installed wrong, after 3 trips to the dealer until a half decent one came in. I had to fix the door seal once I got home. * The trained techs don't even know the basics in installing door seals* - Got a free hand car wash which resulted in my car getting heavily scratched. Awesome free service, Don't know what I would have done without the swirls and scratches all over my car. - Those professional mechanics. One of them severely curb rashed my front bumper. Again! Awesome! I take care of my car, so a * professional* Can rash up my bumper. The cars not even lowered. I am not impressed at all. IF you're going to preach that your mechanics are professionals. Then hire professionals. I took my car here in good faith, only to get my car back damaged. Not impressed at all. My car will definitely not be coming to this dealership for anymore service/warranty work. Not impressed at all. More

The overall experience I had with Cooksville Hyundai was fantastic. My vehicle needed some repair causing the vehicle to be in the shop for over two weeks due to parts having to be shipped from Korea. Obvi fantastic. My vehicle needed some repair causing the vehicle to be in the shop for over two weeks due to parts having to be shipped from Korea. Obviously, this was a huge inconvenience for me but the staff took excellent care of me. Mr. Kelly authorized a rental car for me, Wayne the service rep was patient and polite continually keeping me up to date on the status of my car and Warren who worked on the car, personally came and explained the repair job he did putting my mind at ease. I would highly recommend this dealership. Thank you More

Took in my 2010 Sonata for 3 maintenance issues. 1. Took in my 2010 Sonata for 3 maintenance issues. 1. Heated seat didn't work - expecting free service under warranty 2. Clutch pedal was acting fun Took in my 2010 Sonata for 3 maintenance issues. 1. Heated seat didn't work - expecting free service under warranty 2. Clutch pedal was acting funny - free under service warranty 3. 48k maintenance Service #4 - expecting to pay around $320 Resolution 1. My heated seat wast not fixed because they didn't have the part. Resolution 2. The mechanic said the clutch if fine... I cant put the car in gear now, - I have to get it towed. Resolution 3. I ended up paying over $700 for "other" maintenance issues that the mechanic found. such as break service and coolant flushes etc.... Make sure you know what you're doing before you take your car to this place for service. The primary purpose in their business is to take money from your wallet. They are NOT here to provide excellent service. They want as much money for as little service as possible. More