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Cambridge Hyundai
Cambridge, ON
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779 Reviews of Cambridge Hyundai
From the moment I walked in, the staff were friendly and professional. They greeted me promptly and explained what they were going to do and how much it was going to cost. I’m pleased to say it was a posi professional. They greeted me promptly and explained what they were going to do and how much it was going to cost. I’m pleased to say it was a positive experience overall. More
Always friendly, courteous and work done quickly. They deal with issue at hand not try to sell you unnecessary things. I feel comfortable going there. They deal with issue at hand not try to sell you unnecessary things. I feel comfortable going there. More
People were lovely. A bit of miss communication on the dealerships end. I appreciate the loaner vehicle they gave me while mine was getting serviced. Maybe thought I wou A bit of miss communication on the dealerships end. I appreciate the loaner vehicle they gave me while mine was getting serviced. Maybe thought I would get a bit more . More
Current service is not indicative of past experience. The only reason rating isn’t lower is because I am hoping this is a one off. Communication/updates on activities was non-existent. Phone calls were n The only reason rating isn’t lower is because I am hoping this is a one off. Communication/updates on activities was non-existent. Phone calls were not returned. Text messages were not returned. Emails were not returned. I understand that my issue was going to be a long wait (engine replacement) which was why I didn’t start reaching out after 7 days had past. Drop off on the 3-Jul first communication from service was 17-July. Pickup was 18-July. I knew it was a longer service, but how long should a customer go without any contact? Even when I went through the automated phone messages and choose “book an appointment “ option so I could talk to someone, they told me someone would call me back. Nope. I tried this tactic twice. My car is fine… but this wasn’t pleasant. The day I got my car back I found that my e-brake isn’t functioning (no tension when activated). I don’t want to bring it back. I’m considering other options. More
Very accommodating flexible understanding and not pushy or forced into a deal. Will definitely go back if I choose to buy another vehicle or forced into a deal. Will definitely go back if I choose to buy another vehicle More
No communication in this place st all. Lots of people walking around and doing absolutely nothing Lots of people walking around and doing absolutely nothing More