Cam Clark Ford Airdrie

Faulty latch/faulty dealership So, I can’t believe I have to agree with others about the Cam Clarke Ford in Airdrie.......my trunk won’t stay latched, I know a little about cars to So, I can’t believe I have to agree with others about the Cam Clarke Ford in Airdrie.......my trunk won’t stay latched, I know a little about cars to know what it is that is the problem, and Cam Clarke in Airdrie won’t look at it until I pay $190 so they can decide then, and only then if the part that is defective, which I know is the solenoid, is under warranty. The ridiculously expensive extra extended warranty that I paid through the nose for! They apparently don’t have access to a book to check if that part is covered under my warranty......oh right, they do have a book, once I’ve paid the $190 first!😏 My husband and I have purchased 3 vehicles with that dealership and this is the customer service/loyalty we get. Well guess what Airdrie Cam Clarke, we will not be purchasing anything else from you. And I will make it my mission to let everybody I know and happen to speak to how horrible your dealership is!😡 More

Fantastic experience. Thank you so much Tracey! You made the whole process painless! No complaints! Thanks again we love our new vehicle! I would recommend Tracey if you ar Thank you so much Tracey! You made the whole process painless! No complaints! Thanks again we love our new vehicle! I would recommend Tracey if you are in the market for a new vehicle. More

No Warranty For You Bought a 2018 Mustang GT. About 2 1/2 months into owning the car i noticed that there was a rattle starting that sounds like it is coming from the tr Bought a 2018 Mustang GT. About 2 1/2 months into owning the car i noticed that there was a rattle starting that sounds like it is coming from the transmission. This is consistent at 50 km/h and 2200 RPM. I also have a knocking sound coming from the engine area and this shows up after the engine warms up. I had taken the vehicle to Cam Clark and the shop foreman came out and recognized the noises while I was there. The next day I was called to pickup the vehicle and was told that there was no issues and that the noise was the same on a like model and that they spoke with Ford Tech. Was not given the opportunity to listen to like vehicle. About a week later I went in for my free oil change and mentioned that the noises are getting worse. A couple of sales guys went and got keys for what they said was a like model and said that they sound the same and that they do not hear the noises. This was not alike model as my car has a manual transmission and the car on the lot had a automatic transmission. It was starting to rain so we pulled the vehicle into the service bay and I was approached by Chris Jones and told that they would not look into the issue further and that they would not repair under warranty. Chris Jones also asked who was going to pay for the diagnostic time to find out exactly what is causing the issue because the dealership was not going to and Ford of Canada will not pay for this. I am to understand that billing between the dealership and Ford of Canada is to be my problem? I called and spoke with Blake Clark and he advised that we was too busy to address the issue at that time and that he would call the next day. I waited two days and called and left a message with Blake. He returned my call but still had not taken the time to address my concerns. Blake Clark did not seem overly concerned with the conduct of his staff or the condition of the vehicle. I have now taken the vehicle to an independent dealer and they immediately recognized both sounds and advised that this will be a growing issue if not properly addressed. I have also taken the vehicle to another ford dealer in Calgary and looked at by a shop foreman and was given the same advice and told that they just replaced the engine on a like model because of the same issue. Asked that I book the vehicle in and that he would contact Ford Tech about the issues. I have now spoken with Ford of Canada and have been assigned a case manager that has promptly advised that the shop foreman at the second dealership has been reprimanded for speaking to me about known issues with this model of engine. This vehicle has 5500KM on it and sits in my garage now waiting for Ford of Canada and their network of dealers to formulate a plan to not properly address and repair this vehicle. I would say that the worst of the bunch so far has been Cam Clark Ford. I would not recommend this dealership to anybody as they have shown that service after sale is not of any priority and that if there is not money to be made than they are not interested. My alternative at this point is to apply for arbitration through CAMVAP as this dealership is not interested in fixing the issues and Ford of Canada is intent on reprimanding technicians instead of getting to the root of the problem. More

Expedition Ed Wan was very helpful and non aggressive dealing with my wife and me, which we appreciated. We had bought a 2015 F150 from him and our experience wi Ed Wan was very helpful and non aggressive dealing with my wife and me, which we appreciated. We had bought a 2015 F150 from him and our experience with Ed brought us back. We will deal with him on our next purchase. Jim and Carol Mason More

Newer truck Ed and brittney are there for me every time I change my mind and want a new truck! Ed’s the best numbers guy and brittney is is right hand lady. Thank Ed and brittney are there for me every time I change my mind and want a new truck! Ed’s the best numbers guy and brittney is is right hand lady. Thank you for another easy purchase! More

Fabulous Service! Zorin has been my go to guy for vehicles for 6 years. He’s always been fabulous to us and knows what I’m looking for and finds it for me. He has gone Zorin has been my go to guy for vehicles for 6 years. He’s always been fabulous to us and knows what I’m looking for and finds it for me. He has gone out of his way each time to make sure things are right. He dealt with an issue I had at another Dealership and took care of it all for me. That goes beyond his responsibility other than keeping the customer happy. (By the way Zorin, they lost my tires )I will continue using Airdire Ford because of the awesome service Zorin provides. More

New f150 purchased from cam Clark ford This is the second vehicle I have bought from Ed Wan at Cam Clark Ford. He has been so helpful both times and I love the service I receive at this dea This is the second vehicle I have bought from Ed Wan at Cam Clark Ford. He has been so helpful both times and I love the service I receive at this dealership. More

Excellent truly satisfied I am truly satisfied with the service I received from Ed Wan, He was very helpful and I drove away with a new vehicle. Totally satisfied. I am truly satisfied with the service I received from Ed Wan, He was very helpful and I drove away with a new vehicle. Totally satisfied. More

My new truck Brittney and Ed were perfect as always, I will come to see them every time I need a new vehicle because I know the job will get done! Brittney and Ed were perfect as always, I will come to see them every time I need a new vehicle because I know the job will get done! More

White F150 Ed and Brittney are simply the best. Kristine in finance is wonderful as well! They made the experience simple and hassle free! Thank you guys! Ed and Brittney are simply the best. Kristine in finance is wonderful as well! They made the experience simple and hassle free! Thank you guys! More