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Budds' BMW Oakville

Oakville, ON

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704 Reviews

2454 South Service Road West

Oakville, ON

L6L 5M9

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704 Reviews of Budds' BMW Oakville

December 01, 2018

Very Professional, polite and helpful I was extremely pleased with the service received at Budd’s BMW from the moment I drove through the garage. Everyone was very helpful and patient. More

by Cargirl157
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Allen
Dec 04, 2018 -

Budds' BMW Oakville responded

Cargirl157, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2018

Awesome Salesman and very professional. I’ve been a customer at Budds BMW for few years now and I’m always impressed by the professionalism and time Brent Moss shows towards his clients. I b More

by Biosteel1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Brent Moss
Nov 29, 2018 -

Budds' BMW Oakville responded

Biosteel1, thank you for your kind words and this wonderful review! We hope to see you soon!

November 27, 2018

Pick-up of new vehicle Pick-up process was excellent. The product specialist was first class -- went through all the key areas of the new vehicle including review of technol More

by ron123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Biro, Lee Andrews
Nov 29, 2018 -

Budds' BMW Oakville responded

Ron123, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Budds' BMW Oakville.

November 23, 2018

Quality control needs improvement. The service at budds BMW oakville needs to improve their quality control this is the second time i went for service and it was not done right the firs More

by BMW. supper cat 999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Gavin
Nov 27, 2018 -

Budds' BMW Oakville responded

Hello BMW. Supper Cat 999, thank you; we appreciate your feedback, unfortunately without your details, we can not look into this for you, please email our Client Care Representative Shannon Wilkie at swilkie@buddsfamily.com with your contact information. Thank you.

November 19, 2018

Happy with my service dept experience I came in for an alignment which was done on time, as quoted and with a graphically detailed explanation of the before and after results. More

by david06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Atkinson
November 18, 2018

Third party recall The courtesy drivers were awesome as well as the service coordinator and the recall was completed ahead of schedule. All in all a great experience! W More

by Carla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George and sorry can't remember my second courtesy driver but he was great as well, Cassandra Gavin
November 17, 2018

Excellent Service!!! I was extremely pleased with level of professionalism. I waited while my motorbike was being serviced. Extremely comfortable seating area with lots of More

by zizarima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faisal Khan, Mustaq M
November 15, 2018

Professional, Efficient, and Pleasant service... Had great experiences in a row! A special thanks to Cassandra. I am so indebted to your kind, always pleasant and personable service. You have More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Gavin
Nov 18, 2018 -

Budds' BMW Oakville responded

Dee, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2018

Great experience. Dealt with Brent, very helpful he worked hard to get me the best deal, would deal with him again, the Dealership is very friendly and the staff made m More

by Dom Russo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Moss., Faisal Khan, Jeff Budd
Nov 13, 2018 -

Budds' BMW Oakville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 13, 2018

My New BMW X3 Had I been told the chip/nick protection option only covered front of car and was visible to naked eye, I wouldn't have purchased. More

by Mike L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Kassab
Nov 13, 2018 -

Budds' BMW Oakville responded

Mike L, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by.

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