Bramgate Volkswagen

From the moment I walked in to Bramgate I was greeted with kindness. All staff, including those I was not dealing with, we're friendly and always had a smile. Hugh, Sudir and Joanne were very helpful with kindness. All staff, including those I was not dealing with, we're friendly and always had a smile. Hugh, Sudir and Joanne were very helpful and listened to what was important to me. I didn't feel pressured, I felt comfortable. When I came in to pick up my new Jetta, all three of them cam to congratulate me. I felt I was part of a family. More

My experience was tremendous. Andrew was awesome, helpful and honest. He was willing to engage us in conversation beyond cars which was important for us, at all times during the purchasing of this car he was and honest. He was willing to engage us in conversation beyond cars which was important for us, at all times during the purchasing of this car he was easily assessable to us via phone. I believed he worked with us to give us the best price possible. I have already recommended two persons from my church, both of whom have also purchased cars. I had no reservation doing this because I was pleased with the service More

The purchase of our 2011 GTI has been the nicest car dealer experience we have had (and we have purchased more than 25 vehicles in 40 years). From the moment I initially spoke to Michael at Vagkraft to dealer experience we have had (and we have purchased more than 25 vehicles in 40 years). From the moment I initially spoke to Michael at Vagkraft to the ultimate purchase of the vehicle Michael, Jiri and Johanne have been courteous, informative, open and honest in their dealings with me. I can clearly say our expectations were more than exceeded and not only will we be using Bramgate for service, but we will not hesitate to recommend them to our friends. More

Many thanks to both Wayne & Joanne for the superb service they provided me. You guys are amazing !! this is the reason i came back to Bramgate after 13 years!! YES, i am a returning satisfied custom service they provided me. You guys are amazing !! this is the reason i came back to Bramgate after 13 years!! YES, i am a returning satisfied customer ! For the record Wayne did not change a bit in 13 years :) More

Overall, I had a good car buying experience. Sales rep gave me due time in explaining options, test drives, showing car features and the car was ready on time. gave me due time in explaining options, test drives, showing car features and the car was ready on time. More

Andrew was extremely helpful in finding a car for us and doing all the paperwork for trading our old vehicle. Andrew and Mike worked together to create a pricing offer whiich was very satisfactory. They wor doing all the paperwork for trading our old vehicle. Andrew and Mike worked together to create a pricing offer whiich was very satisfactory. They worked around our schedule to arrange pickup of the old vehicle and delivery of the new one. The vehicle was very clean when we picked it up and Andrew went through all the features prior to driving away. The expereience at Bramgate was very welcoming. We plan on another purchase in 2-3 years and will return to Bramgate. More

I was overwhelmed with their service and Very friendly staffs and they were offering me reasonable trade-in price and honest talk which I find great with this dealership. staffs and they were offering me reasonable trade-in price and honest talk which I find great with this dealership. More

Marcos helped me. I gave me a very nice deal, and every thing on time, His behaviour was so nice to us and he explained every thug properly to us thing on time, His behaviour was so nice to us and he explained every thug properly to us More

Bramgate should be used as the standard for the kind of service one should expect to receive from a dealer. As a very recent first time VW owner, I had heard several negative reviews on VW vehicles in gene service one should expect to receive from a dealer. As a very recent first time VW owner, I had heard several negative reviews on VW vehicles in general and the related dealer service so I made the purchase with a little skepticism. A few weeks into my CPO purchase, I noted a water leak on the front windscreen so I proceeded to book an appointment at the Bramgate VW dealership with Rui to have the leak repaired. In all my 8 years of vehicle ownership from different brands, i have never received the level of professionalism, dedication, passion, knowledge and commitment as i did from Rui. From the onset, he understood my apprehensions, patiently answered my questions and assured me the matter would be taken care of - in summary he exceeded my expectations (leak was fixed) Through my interactions with Rui, I feel confident that i made the right choice in purchasing a VW! I would definitely recommend friends/family to the brand! More

the team works hard and fast to make sure we get all we need when purchasing a car. I am amazed at the quality of work fast service and the friendships that where made there. it was the best customer servi need when purchasing a car. I am amazed at the quality of work fast service and the friendships that where made there. it was the best customer service ive ever had. More