Bramgate Volkswagen

Chris was friendly, accessible, available and knowledgeable to answer all the questions I had. His service was above and beyond than any other sales people I've dealt with in the past. Thank You! knowledgeable to answer all the questions I had. His service was above and beyond than any other sales people I've dealt with in the past. Thank You! More

My car broke down and was towed to Bramgate. The car was repaired but damage was significant and car was no longer reliable. John helped us pick out a reasonably priced car and took us through the sale with repaired but damage was significant and car was no longer reliable. John helped us pick out a reasonably priced car and took us through the sale with relative ease. He had the charges for repair done on other vehicle removed and went half on the price of new winter tires and rims. Joanne took us through the finacial side of things at the last minute on a Monday night with a big smile and quick results. The car was ready for us quickly and John was very thorough with paperwork and went through the details of the cars features and maintance very clearly. He even got the connectivity working for me! (electronically illiterate as I am) The service department was very friendly and helpful as well. They agreed to take out the 6 pack CD player out of old car( had to pay for that though) as it was stuck and i could not get my CD's out of it. The changed the old winter tires out to our old summer tires so we could have the better tires. All in all a good experience. Oh and did I mention the Jetta is great, this is the 7th Jetta that my husband and I have purchased and this is the newest I have owned (15,000KM) the husband had a new one in 2007. I just love the car and the ride is so smooth. Thanks John and Joanne for making this a great experience. OK THE SALE WAS GREAT BUT GETTING THIS SURVEY TO GO THROUGH IS AWEFULL IT KEEPS DELETING THINGS! More

Quick, easy, thorough and I was on the way! Of course, I had much interaction with the VW website and knew what I wanted. Everything else fell into place. had much interaction with the VW website and knew what I wanted. Everything else fell into place. More

A positive experience in purchasing a new vehicle, Chris and Joanne were great to deal with. Would definitely recommend Bramgate VW to friends and family. and Joanne were great to deal with. Would definitely recommend Bramgate VW to friends and family. More

I communicated with Sudir on several occasion via telephone, email and in person. Each time Sudir was very courteous and professional - not just when sealing the deal but every time I had any questio telephone, email and in person. Each time Sudir was very courteous and professional - not just when sealing the deal but every time I had any questions. He was confronted with a family emergency a couple days before I was to pick up my vehicle but still had the concern to communicate to me that he would be out of town and made arrangements for another team member to handle the delivery and provided his name so I knew who to ask for. I will bring my Passat to Bramgate for any required service and if they are as good as Sudir this will be the start of a beautiful relationship! More

Great experience. This was the second time around for me at this dealership and there will be a third. I also use this dealership for all service and maintenance and will continue to do so. at this dealership and there will be a third. I also use this dealership for all service and maintenance and will continue to do so. More

Our experience with Bramgate was absolutely amazing. Michael was incredibly friendly and helpful during the whole process. He took the time to go over all the functions of the vehicle and explain all t Michael was incredibly friendly and helpful during the whole process. He took the time to go over all the functions of the vehicle and explain all the controls. He was very honest and we find that very important especially with such a large purchase. Michael was great to work with and so was Joanne. They both communicated with us and provided all the information we needed ahead of time. We would highly recommend Bramgate and especially Michael. More

Picked up our new 2013 Passat TDI yesterday (Nov 25, 2013) and can not express enough the great sales experience that we received at Bramgate VW. We visited a few dealerships trying to get the best v 2013) and can not express enough the great sales experience that we received at Bramgate VW. We visited a few dealerships trying to get the best value for our trade in and also trying to take advantage of the year end clearance sale discounts. We found the process very upsetting as dealerships diver from one another. Some wanted to charge for Etching, nitrogen in tires, etc. which is not want we wanted to deal with and also dealing with trade in allowances. All dealerships are not equal and in fact some are outright upsetting as to what they want to give you for your car. Also these after market products are illegal to enforce according to the Consumer Protection Agency and as a consumer we are responsible for only the MSRP, delivery, and any applicable taxes. Chris Fernandez our sales consultant put us at ease and said their dealership does not force aftermarket products and then worked on a deal that was exciting to our pocket book. He was very courteous, upfront and was motivated to put a deal together for us that worked well in our favour. To be fair to Chris I told him upfront that I use to sell cars for a Chrysler dealership before and that I was sensitive to the selling of autos and its practises. Chris was very professional and straightforward to us and the payoff was a sale for him and a new Passat for us. Never did we feel intimidated or in lack of information to help us with the sale. Thanks Chris for being such a professional sales consultant at Bramgate VW. In closing just a quick remark that was half jokingly said to my wife when we were picking up the car. I said to her that when I retire from the construction business I might want to sell cars again and if that was ever to come to bear, I would of all the dealerships we visited be happy to work sell at Bramgate VW. The people at this dealership have a great culture of selling VW cars that is very customer friendly Dennis/Rowena Hobday from Mississauga More

Hugh is a fantastic guy to work with. He always calls or emails back when he says and I always feel Hugh give 100% commitment to provide great service compared to other dealers. These are all the reasons w emails back when he says and I always feel Hugh give 100% commitment to provide great service compared to other dealers. These are all the reasons why I have stayed with Bramgate for the last 14 years even though I live 40mins away. Keep up the great customer service!!! More

My experience and the Bramgate location is always successful because they show me care and give me amazing service. They. made me comfortable and welcome successful because they show me care and give me amazing service. They. made me comfortable and welcome More