Blue Mountain Chrysler

Not happy My tires seem to be cracking on the side walls. The tech told me I have to go to a Goodyear tire dealer and submit a claim. This to me is obsured. If My tires seem to be cracking on the side walls. The tech told me I have to go to a Goodyear tire dealer and submit a claim. This to me is obsured. If my stereo stopped working would I have to go to an Alpine dealer? This is your supplier, there for it being the dealerships issue. It should not be pushed back on the customer. Costumer service is what keeps people coming back. I have purchased 3 vehicles in the past 2years for over $200,000.00. Really petty issue, but yet a big deal to me. Very disappointed. More

Customer service was amazing and very professional Highly recommend this place It was a great experience considering we were coming from out of town I am very happy with the purchase The staff wa Highly recommend this place It was a great experience considering we were coming from out of town I am very happy with the purchase The staff was extremely professional and helped us and set us up , it was more then what we expected More

Great Experience with Jamie and Shari Shari was most helpful in all respects. Was a pleasure dealing with her. Jamie was very good in getting me what I wanted and a good reasonable price. Shari was most helpful in all respects. Was a pleasure dealing with her. Jamie was very good in getting me what I wanted and a good reasonable price. Very happy with them both, highly recommend if your buying a new car. Timing was very good, did not have to sit and wait around. I found all the staff were friendly. Happy with my New Dodge. More

Fantastic customer experiance even with a few issues. The sales and finance staff my wife and I dealt with on our two visits to look at and a week later to purchase a used 2017 Pathfinder, were very profe The sales and finance staff my wife and I dealt with on our two visits to look at and a week later to purchase a used 2017 Pathfinder, were very professional and seemed to want a long term relationship. Orval who took my original call was not able to be present which led us to Aaron Hawkins. Neil and Andrew made sure all the paperwork was completed in a timely manner without uncalled for selling pressure. The vehicle looked very detailed on our pick up visit. When we arrived home I had some time to inspect the Pathfinder's engine compartment and discovered a couple of deficiencies which I had taken for granted were to be done by the dealership. When Blue Mountain Chrysler was made aware of these issues their customer relations manager called us to apologize for the over site and to please send them the invoices for the needed work. Tanya Snell worked with us to get the vehicle to where my wife and I expected it to be, utilizing a local Nissan dealership as we are a two hour drive from Collingwood. Thank you Blue Mountain Chrysler staff for working with us during and after the sale. Regards, Henry Beyersdorff More

Exceptional Customer Service Lives Here! Our customer service experience goes back to 2017 with this dealership and Shari McKilligan. From the time we entered the building, all staff were Our customer service experience goes back to 2017 with this dealership and Shari McKilligan. From the time we entered the building, all staff were friendly and helpful. Any questions were always answered with a smile. The building is impeccably laid out and spotlessly clean. The ability to not only drive a test vehicle but to have it overnight was terrific and did impact our decisions to buy 2 vehicles. Shari McKilligan was a rock star as far as digging in to keep her eyes open for what we wanted and getting great deals on our behalf. We were not traditionally Dodge vehicle owners however this dealership, Shari, returned our inquiry call immediately. We heard back from another dealership days later and never heard back from our third call. We look forward to continuing working with this excellent dealership! Customer service has always been the first priority here! Keep up the great work! More

Oil change and tire rotation Had a great experience at blue Mountain Chrystler. I always feel welcome once I stop foot in the door. They all remember me by name and are very frien Had a great experience at blue Mountain Chrystler. I always feel welcome once I stop foot in the door. They all remember me by name and are very friendly. The service was excellent quick and efficient. Thank you MMC Kim Nolet More

Jeep Gladiator Aaron Hawkins as well as Andrew Morrison were great to deal with. Only downfall was that after buying a 2020 Jeep Gladiator the dealership does not Aaron Hawkins as well as Andrew Morrison were great to deal with. Only downfall was that after buying a 2020 Jeep Gladiator the dealership does not fill the tank up with gas. A little disappointed with that. All in all a good experience More

Glad we traveled to Blue Mountain Chrysler! We were having trouble locating the vehicle we needed, at a reasonable price, in northern Ontario. Finding one online at Blue Mountain Chrysler, we sp We were having trouble locating the vehicle we needed, at a reasonable price, in northern Ontario. Finding one online at Blue Mountain Chrysler, we spoke to Shari McKilligan by phone and did end up buying from her. She put in extra effort to make this purchase very quick and easy for us and made sure our one concern with the car was addressed through service. We highly recommend Shari and Blue Mountain Chrysler. Their facilities are spotless, welcoming and comfortable. All employees we met or spoke to were very helpful, professional and accommodating. Well worth the drive for us! More

OVERWHELMED!!!!! I was treated like family as soon as I arrived!! I can never thank Jamie Baverstock and Aaron Hawkins enough for all their help. This vehicle has mad I was treated like family as soon as I arrived!! I can never thank Jamie Baverstock and Aaron Hawkins enough for all their help. This vehicle has made my daughter and myself so happy. I will forever be so grateful to both of you. The whole sales team at BMC are outstanding!!! Just saying thank you will never repay your kindness. Tracey and Caitlyn Volpert More

New Jeep Grand Cherokee My wife and I purchased a brand new Jeep Grand Cherokee, and the entire staff were all excellent, from the sales people to the service. We will defin My wife and I purchased a brand new Jeep Grand Cherokee, and the entire staff were all excellent, from the sales people to the service. We will definitely recommend this dealership to our friends and family. More