Barrie Chrysler Dodge Jeep Ram

Amazing experience After visiting 3 dealerships this by far was the best customer service and very professional. Thank you Scott Randall for helping Trevor and myself f After visiting 3 dealerships this by far was the best customer service and very professional. Thank you Scott Randall for helping Trevor and myself for making the right....... but big desion on our new truck. WE LOVE IT 😁 Thank you to everyone at Barrie Chrysler amazing service . More

2018 ram sport Had the best experience once again. This is my 5 vehicle in last 10 years. Gary Boucher went above and beyond. Texting me and updating every move made Had the best experience once again. This is my 5 vehicle in last 10 years. Gary Boucher went above and beyond. Texting me and updating every move made. Christina Knight made the paperwork painless and quick. See you guys in 2 years for another new truck. Thanks again. More

A family Experience Today was an exciting day as my wife and I picked up our Brand New 2018 Ram Truck Tungston Edition. The reception and attention to detailed provided Today was an exciting day as my wife and I picked up our Brand New 2018 Ram Truck Tungston Edition. The reception and attention to detailed provided by James and Scott was the ultimate experience, we felt like family not like a customer at all. Scott went over every detail of the new truck and covered the features that this great truck offers ensuring that we understood it all. He sync’d our phones, guided us through the remote features and even help wiped off the dust and shined the tires for us. James ensured every detail was taken of and made sure the whole Chrysler team looked after us. This is the place to get a new car or truck especially if you want to feel like family and not just another customer. More

Disappointed with the integrity of service offered I have left several messages for the service manager to discuss the recent work on my Jeep. Each time I have respectfully asked that he contact me and I have left several messages for the service manager to discuss the recent work on my Jeep. Each time I have respectfully asked that he contact me and I am yet to hear back. I was having trouble with my Jeep (2016). It was only starting intermittently, when I brought it in they assured me I needed a brand new starter (which I questioned at the time) and this would fix the problem....it didn’t. When I returned it they discovered it was a loose wire but still insist on charging me for a starter that I clearly did not need. I have tried to speak with the Jerry regarding this but he will not return a phone call! Unfortunately this speaks to the integrity and customer respect of this service department. Due to this I will not nor will I recommend purchasing anything from this dealership. More

Gary was great I appreciate all the time Gary took with us and how he went above and beyond for me. He would always answer questions and was very quick with response I appreciate all the time Gary took with us and how he went above and beyond for me. He would always answer questions and was very quick with responses. Even when we had an issue with someone else, he helped us through that situation very well. I would recommend him to anyone buying a car. Thank you again!! Christine was terrible, never contacted us, told us she would be there at times she wasn't even scheduled to work. Not good customer service at all. More

Service and repairs is very poor in customer relations, will not ever return to this dealership to have my vehicles serviced. Looks like making as much as th and repairs is very poor in customer relations, will not ever return to this dealership to have my vehicles serviced. Looks like making as much as they can from you after warranty expires is their ambition. I have been disappointed with their performance one too many times. More

Purchased used car Thankyou to the staff here for helping us find a used vehicle,we were shown vehicles in our price range and were lucky to purchase a used van that we Thankyou to the staff here for helping us find a used vehicle,we were shown vehicles in our price range and were lucky to purchase a used van that we love More

FRIENDLY SERVICE It was a great pleasure to deal with all those involved in the purchase of my new Jeep. Having never purchased a new car before Ayron made me feel co It was a great pleasure to deal with all those involved in the purchase of my new Jeep. Having never purchased a new car before Ayron made me feel comfortable and was very helpful. He was also knowledgable and was willing to go beyond the call of duty to make this an easy decision. I thank Ayron and everyone at Chrysler 400 for great experience! More

Great customer service. My experience was great from the time I walked in with Gary to the end with Chad. Both were very professional and knew their jobs well Excellent My experience was great from the time I walked in with Gary to the end with Chad. Both were very professional and knew their jobs well Excellent customer service Thanks to both Gary and Chad for a great experience. More

Will not repair damage caused during servicing. Was in for a recall last week and noted scuffs, scratches and small gouges on the center part of my steering wheel that had appeared after the last re Was in for a recall last week and noted scuffs, scratches and small gouges on the center part of my steering wheel that had appeared after the last recall was completed. Jerry came out and looked at it, scratched at some of it with his fingernail and said he'd have his guy from Auto Trim (?) take a look at it. When the recall work was completed I inquired about the damage again and was told he (Jerry) would call me. A week later (today) I came into the service area to inquire again since I hadn't yet received the promised call. The lady went to speak to Jerry, returned and told me it wasn't a warranty item, but she could make me an appointment at Auto Trim. I told her that I am not prepared to pay for damage created while my vehicle was being serviced. I do not expect my vehicle to be damaged while receiving service. I do not expect to have to foot the bill to repair such damage. I expect the promise of a phone call should have been fulfilled. I would have expected Jerry to illustrate some customer service by taking a moment to speak with me since i took the time to stop by after not receiving his phone call. I've been the owner of only Dodge vehicles since my first vehicle. I am BEYOND disappointed! More