Bannister Honda Service & Car Sales

Jason is always Approachable sales manager . He will always consider your ask and give you a clear direction . It is very tough to find a sales guy like him , he will always advise whats best fo He will always consider your ask and give you a clear direction . It is very tough to find a sales guy like him , he will always advise whats best for your pocket based on what you want . More

I found scheduling the work to be efficient and work completed in a timely and efficient manner. staff is professional in dealing with me. completed in a timely and efficient manner. staff is professional in dealing with me. More

Very happy with the service. Jason and Uday were very helpful. Wanted to give more than 5 stars 😊 Jason and Uday were very helpful. Wanted to give more than 5 stars 😊 More

Please don’t ask me to do a survey then have a minimum requirement for text. Also was disappointed with the delay in being allowed to pick up the vehicle. requirement for text. Also was disappointed with the delay in being allowed to pick up the vehicle. More

Very pleasant, helpful accommodating. From the receptionist to the driver of the courtesy car. Would definitely do business again From the receptionist to the driver of the courtesy car. Would definitely do business again More

I am very disappointed with my service experience I brought my Honda there to get a new drl relay assembly installed. the service manager said I should have unit diagnosed first incase it is ok.He ca brought my Honda there to get a new drl relay assembly installed. the service manager said I should have unit diagnosed first incase it is ok.He called me and said it was ok(the drl assembly) and needed something else.However after $362 in labor He ended up replacing the drl assembly what he said I didnt need after the diagnose .So it cost me all that extra labor to diagnose and then replace what he said was ok.Not right!! More

Thank you. Service was on time, and faster than anticipated. Service staff were great, thank you again. Service was on time, and faster than anticipated. Service staff were great, thank you again. More

Extremely friendly and helpful- took time time to answer all questions. Took the time to provide amazing customer service all questions. Took the time to provide amazing customer service More

My Ridgeline had a recall for which I booked an appointment weeks in advance. My appointment was for a Monday at 9:00. I phoned in to make an appointment and received a verbal and email confirmatio appointment weeks in advance. My appointment was for a Monday at 9:00. I phoned in to make an appointment and received a verbal and email confirmation. I subsequently had another email reminding me, at least one text reminder and a phone call, to further remind me and thank me for the opportunity to service my truck. After all this communication, I dropped the truck off and was told they would need my truck for most of the day, or at least three to four hours. I made an appointment for 9:00 and was expecting the dealership to start the work as close to my appointed time as possible. Not to be told, we will need your truck most of the day for a 2.2hr job. The service department did not call me when the work was done and the truck ready to be picked up. The shuttle driver called me at 12:47 to state he was waiting outside of the pickup location. I had no heads up from service so was not at the pickup location but thankfully only a few minutes away. The dealership staff were very friendly but what was the point of all the appointment communication if they were not going to honour the appointment time? More

Jason was great. listened to our needs and showed us what we asked for. They gave us sound advise even though it caused us to go for an cheaper option. they value goo listened to our needs and showed us what we asked for. They gave us sound advise even though it caused us to go for an cheaper option. they value good service above sales. More