Bannister Honda Service & Car Sales

Brought my CRV in for a Type B service. Due to concerns about Covid and being indoors waiting , I chose to sit outside on the patio during the service. As I sat there reading, I interacted with most of the about Covid and being indoors waiting , I chose to sit outside on the patio during the service. As I sat there reading, I interacted with most of the sales staff as they entered/exited the building. It was a pleasant time to wait. When I received my car's overview, I had a question about whether or not I needed to replace my wipers, and the Service Manager personally went and inspected them and reported back to me. More

My salesman, Jason, was very polite and knowledgeable. He taught me a lot about the features and how to use them. He made me feel confident with my purchase. Very helpful. taught me a lot about the features and how to use them. He made me feel confident with my purchase. Very helpful. More

We had a difficult time finding a manual transmission Honda Civic in B.C.. When we found one in Vernon, we worked with Jason to make it worth our while to come from Vancouver Island. Our experience of Ja Honda Civic in B.C.. When we found one in Vernon, we worked with Jason to make it worth our while to come from Vancouver Island. Our experience of Jason was that he was honest, helpful, and genuinely wanted to make a deal. However even more importantly, he was thoughtful, trustworthy, and respectful. Sexism in the auto industry is a well documented, discriminatory phenomenon that costs women more money, but Jason treated me no differently from my husband. He even thought to ask if we have the same surnames; we do not. I wouldn't hesitate to recommend him to a gal pal thinking of buying a car. Jason and Shae were organized, making the purchase and delivery of the car efficient so we could drive up from Vancouver and back in a single day. Jason has also been trying to help me troubleshoot a Apple Play tech problem from a distance, so he's clearly trying to manage and maintain the relationship. Even though it was a distance to travel, I would consider buying another car from Jason. More

I have been a customer for a long time and always pleased with the service, however today I was blown away! My car battery had died and I was lucky enough to get an appointment to have it looked at today. No with the service, however today I was blown away! My car battery had died and I was lucky enough to get an appointment to have it looked at today. Not only did they get me in quickly, but they also tested the battery, replaced the battery and had me on my way in about 15 minutes! Superb service! Thanks Cyndi (Service Advisor) and Jack (Fixed Ops Mgr)! More

I felt comfortable with the help I received from Koha as soon as I walked onto the dealership lot. Khoa was both knowledgeable and respectful of my needs. He sought help from other staff when needed and soon as I walked onto the dealership lot. Khoa was both knowledgeable and respectful of my needs. He sought help from other staff when needed and he took the time to explain certain features and options. He encouraged me to contact Bannister Honda and himself personally if I should have any questions or concerns during the process and into the future. In general Mr.Vo helped make the potentialy stressful experience of buying a new car one that was both enjoyable and exciting. More

Awesome service and staff, they are friendly and accommodating, they explained clearly to the costumer, before they give the car to the customer they make sure that they will be satisfied. accommodating, they explained clearly to the costumer, before they give the car to the customer they make sure that they will be satisfied. More

Always great service...I had a small job to get done and John got me in asap. Thanks guys for always taking care of me. Sheran John got me in asap. Thanks guys for always taking care of me. Sheran More

Wonderful experience at Honda purchasing a CRV through Riley. Riley's sales skills, vehicle knowledge, professionalism and his strong ability to genuinely listen and respond well were outstanding. Udai Riley. Riley's sales skills, vehicle knowledge, professionalism and his strong ability to genuinely listen and respond well were outstanding. Udai was a real star in financing, His detailed and expert work was very much appreciated. All other staff were friendly and welcoming. Thank you for the positive experience at your dealership. More

As always, great service from everyone from Bannister. My service needs were going to take quite a while, so I was provided with a car rather than having to wait. Much appreciated. My service needs were going to take quite a while, so I was provided with a car rather than having to wait. Much appreciated. More

Service was slower than expected-oil change with an appointment. The desk person didn't know how to enter maintenance work (an oil change/tire rotation) completed in the US to my maintenance record as appointment. The desk person didn't know how to enter maintenance work (an oil change/tire rotation) completed in the US to my maintenance record as done other times. More