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Bannister Chilliwack Chrysler Dodge Jeep Ram

Chilliwack, BC

4.9
774 Reviews

45730 Hocking Ave

Chilliwack, BC

V2P 6J1

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774 Reviews of Bannister Chilliwack Chrysler Dodge Jeep Ram

March 11, 2019

Staff in all departments are fablouse Everybody there does the best they can for you. They go above to help you get what you want. Very honest. Wonderful service. Like that insurance is ri More

by Brenda whitetiger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Marr, Bill Reid, Brad Smith, Carson Grant
Mar 11, 2019 -

Bannister Chilliwack Chrysler Dodge Jeep Ram responded

Hi Brenda, Thank you for the review and more importantly the opportunity to earn your business! We hope you are loving your new vehicle and if you need anything in the future please don't hesitate to reach out! Carson Grant

March 02, 2019

Fast Convenient Friendly service! No matter what you purchase it is somewhat stressful. Buying something very expensive is always trying. So Although it was nerve racking my salesman More

by Happy in/on my Journey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Campbell, Christina Marr, Christina Marr, Gary Campbell
Mar 05, 2019 -

Bannister Chilliwack Chrysler Dodge Jeep Ram responded

Thank you for your review and the opportunity to earn your business! We hope you enjoy your new vehicle!

February 25, 2019

Fooled by their Administrative/Documentation Fee Overall my experience was good - my only issue is their deceptive pricing. I did not know at all that they would tack on $1098 for administration/doc More

by midmar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Smith
Feb 26, 2019 -

Bannister Chilliwack Chrysler Dodge Jeep Ram responded

Good Morning Midmar, First off thank you for your review. We are continuing to try and learn and without the feed back of our clients we will not be able to do so. Our goal has always been to give a world class experience and I see that we have come up short here with you. I have spoken with Bradley about this and he mentioned we did negotiate on a price of the vehicle with no fees added. I see we came to an agreement with fees in as we show our fees on the bill of sale at all times. So that means we backed out the fees on your deal. Neither here nor there I understand you are quite upset and disappointed with us as a store. This is something that we don't want and would encourage you to call me to discuss further. Brad is a very hard working Sales Representative that is always honest and upfront with his clients. I encourage you to reach out to me so we can discuss further if you would like. Obviously this is not how we want our clients to feel when purchasing a vehicle from us. Reputation is everything, especially within the car industry and we have worked very hard at making our image a good one. Thank you and look forward to speaking with you soon! Carson Grant General Manager

February 13, 2019

Wonderful Experience! Couldn't Be Happier! I was approached by O'Connor wanting to take my old vehicle off of my hands. At first I was skeptical but after speaking with Brad over the phone I st More

by Beep Beep Jeep Jeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Weeks, Brad Smith
Feb 26, 2019 -

Bannister Chilliwack Chrysler Dodge Jeep Ram responded

Thank you for the glowing review and of course the opportunity to earn your business! If you need anything in the future please don't hesitate to reach out to me. Carson Grant General Manager

January 20, 2019

A confident and trustworthy experience I would like to thank Brad Smith with helping me with my easy and stress less transition to my new vehicle from Oconner Chrysler. He helped me with in More

by Hotrod,rod123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Marr, Bill Reid, Brad Smith
Feb 26, 2019 -

Bannister Chilliwack Chrysler Dodge Jeep Ram responded

Thank you for the review!

December 29, 2018

Seamless, easy, very friendly Brad had taken our information as to what we were looking for in terms of options and color preferences we wanted in our new Jeep purchase. With in a More

by Happy Jeep Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Marr, Brad Smith
Feb 26, 2019 -

Bannister Chilliwack Chrysler Dodge Jeep Ram responded

Thank you for your review and of course the opportunity to earn your business!

December 23, 2018

Excellent customer service experience. We were treated with friendliness and patience while we shopped for our new 2018 Jeep Wrangler. I would recommend Kevin MaCrae to help you find the ri More

by Tom J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevan MacRae
November 04, 2018

KEVIN WAS VERY GOOD...WE EVEN HAD A FEW LAUGHS. KEVIN IS KNOWLEDGEABLE AND HELPFUL ABOUT VEHICLES.WOULD BE PLEASED TO WORK WITH HIM AGAIN.THANKS TO ALL I CAME IN CONTACT WITH.....THEY ALL WERE HELPF More

by FRED
Recommend Dealer
Yes
Employees Worked With
Arnie VanBaneen, Christina Marr, Kevan MacRae
October 28, 2018

O'Connars you guys ROCK!! I just finished a deal with O'Connars and it was absolutely the best thing I could of done . I traded my fifth wheel trailer in and Bill the sales m More

by Jomalibu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Marr, Richard Weeks, Bill Reid
October 24, 2018

2018 jeep wrangler purchase Had a wonderful experience buying my new Jeep from Kevan MaCrae in sales to Elizabeth Ahnert in finance. I would recommend O'Connor. Thank you all! More

by K2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Ahnert, Kevan MacRae
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