Bannister Chilliwack Chrysler Dodge Jeep Ram

Terrible serivice This service department is the worst. They refuse to fix our Jeep and they only update the computer in it because they don't properly look at it. That This service department is the worst. They refuse to fix our Jeep and they only update the computer in it because they don't properly look at it. That doesn't fix the problem! They say keep bringing it in because we have lots of warranty left! We left our jeep there for 3 weeks and all they did was update the system. It is unacceptable. This is ongoing for a year. The manager says he will look into it personally and call us but never did. They have given our loaner car away twice even though our appt was booked for a month in advance! My husband has caught them in their lies many times. We tried talking to the owner and he told my husband he was lying about the terrible service. What a joke this place is! Such a headache. We are now dealing with chrystler canada More

Imagine your brand new vehicle is lagging, drastically dropping speed from 100 to 50km an hour, we were on holidays when it happend took the car for diagnostic for the check engine light to find out what dropping speed from 100 to 50km an hour, we were on holidays when it happend took the car for diagnostic for the check engine light to find out what the problem was at a Chrysler dealership in 100 mile house(superb service) they gave us the codes but oconnors refused to take their diagnosis. So instead of fixing the problem they reset the computer and said you have lots of warranty left!!! Now imagine driving down the hwy going 100km an hour with a semi truck 30 ft behind you and your car stalls out...scary isn't it it doesn't matter at that point how much warranty is left now does it? Thank god my husband is a good driver and reacts fast. Money hungry selfish dealership! As soon as you buy a car from them your nothing but a VIN ! More