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BCS Auto Sales

Vancouver, BC

4.9
600 Reviews

1404 SW Marine Dr

Vancouver, BC

V6P 5Z9

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600 Reviews of BCS Auto Sales

April 21, 2018

dishonest! they did not honor the deal that they had with us. Made us drove all the way from the northshore to their dealership for nothing. I am replying bac More

by ali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Fuhrman, Noella Meletzki
Apr 23, 2018 -

BCS Auto Sales responded

Ali, thanks for taking the time to write a review. First and foremost, this is being responded to publicly for all to read. We feel your poor review is unwarranted. It should be noted we first met you and your family several months ago when you had contacted the dealership looking for a commercial vehicle. Having two vehicles to trade in, we made you a proposal to purchase one of our commercial units. Having checked with your wife (who remained in the vehicle during the proposal process) after you agreed on a price, you both felt the price point wasn't where you needed to be and wanted to renegotiate. It was stated to you many times our proposal was our best price. Since we didn't have a deal, we continued to offer the vehicle for sale and it sold shortly thereafter. You contacted us once again regarding our pricing and you were informed the vehicle had been sold. Our sales staff contacted you just as soon as a similar model was available. Due to the changing market conditions, your trade in vehicles needed to be reappraised. It should also be noted that the commercial vehicle available, was now priced considerably less than the previous model you had seen. We then made you an offer to purchase after reappraising your two trade in vehicles and still you couldn't make a deal without further consultation with your wife due to changing market values. While I understand there's a certain level of inconvenience bringing two vehicles to the dealership for appraisals, it's the only way we could have provided you an accurate vehicle purchase offer. We do value your business Ali and would welcome the opportunity to earn it. Should you be in need of a late model, low mileage commercial vehicle, please feel free to contact Dave or Noella at your convenience.

Apr 24, 2018 -

BCS Auto Sales responded

Ali, market values do change rapidly in the used car market. For that reason alone, all of our vehicles are priced checked with current market value on a daily basis. Yes, it is true the value on your Ford depreciated between appraisals, and so did our in stock inventory on all F150, F250, SUV's and commercial vehicles. This was simply due to supply, demand and the rapid cost of fuel during that time. Also regarding the value of the Fuso, we had an interested purchaser for that vehicle at the time of your initial proposal. That purchaser had since bought elsewhere and was no longer in the market for an older commercial vehicle. The second offer presented to you reflected the changing values in all vehicles. We do welcome the opportunity to work with you and provide you with a quality commercial vehicle. Perhaps you have a spare few minutes, you can call into the office and speak directly with me. Shawn Jamieson General Sales Manager 604 261 3343

April 20, 2018

Non-Pushing Dealer! Awesome place to shop for a car. We liked the way of approach made by Aaron. He is very gentle to deal with us. Great service. More

by toy,joan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jamieson, Tim Tucker, Aaron Cho, Aaron Reyes
Apr 24, 2018 -

BCS Auto Sales responded

toy,joan, Thank you for your kind words. It was a pleasure meeting up with you the other day and helping you with the purchase of your 2017 Toyota Camry. Your owners manual arrived today and is being sent to you via Canada Post along with a couple extra business cards. Please don't hesitate to contact us should you have any other concerns. Drive safe, Shawn Jamieson, Aaron Reyes and the team at Budget Car Sales.

April 18, 2018

Professional,Informative and not at all pushy This is a great place to do your car shopping as every person that my wife And I dealt with was professional and courteous ,the salesman, the manager More

by Happynewcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace,lot staff, Shawn Jamieson, Aaron Cho, Brad Eyben
Apr 19, 2018 -

BCS Auto Sales responded

"Happynewcar," thanks for your kind words and for taking the time to write a review. From the first time we meet a client, we strive to provide the best possible vehicle purchasing experience one could expect. To do so, we follow one simple rule. Treat others how we would like to be treated. It was a pleasure meeting up with you and helping you with your motoring needs. Please don't hesitate to call on us should you have any questions about your new car. Safe travels, Shawn and the team at Budget Car Sales, Vancouver

April 13, 2018

Great sales team. Poor administration service (Insurance) Sales people did a good job. Very poor customer service at the time to get the car insurance. With a good start in the shopping experience and after I More

by Rob P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Wardrop, Tim Tucker, Aaron Cho, Aaron Reyes
Apr 19, 2018 -

BCS Auto Sales responded

Rob, thanks for taking the time to write a review and share your purchasing experience. (It should be pointed out that this response is public for all to see.) We strive to achieve the best purchasing experience one can expect when dealing with us. First and foremost, I'm pleased we helped you find exactly what you were after. Second, I've spoken with everyone involved with your transaction. It seems there was some sort of a misunderstanding if you may, regarding your vehicle insurance needs. Our ICBC representative, Aaron from Clear Choice Insurance will be responding shortly regarding your insurance concerns. After which, should you still have a concern, please feel free to reach out to me. We wish you well, Shawn Jamieson General Sales Manager 604 261 3343

April 12, 2018

James Henderson, Sales Master James was prompt in his responses to me, had all my questions answered quickly, and got me sorted from start to finish. If you need a vehicle, I 100% More

by Riley H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Henderson
Apr 19, 2018 -

BCS Auto Sales responded

Riley H, thanks for the outstanding review! It was a pleasure meeting up with you the other day and helping you find the perfect car. Please don't hesitate to call me should you have any questions about your new car. also, please pass along my name to anyone you hear of who may be in need of my services. As you know, I carry pretty much most makes and models. When referring a client, upon completion of a deal, I will send you out for a really nice dinner, as my way of saying 'Thanks for the referral." Drive safe, James Henderson 604 831 9257

April 09, 2018

Exactly what we were looking for We called Aaron and let him know what we were looking for; and when we arrived, the perfect vehicle (and a couple other options) was waiting for us. A More

by Kathy'sNewEscape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Reyes
Apr 10, 2018 -

BCS Auto Sales responded

Kathy, thanks for taking the time to write a review and share your purchasing experience. I enjoyed meeting up with you both. Please don't hesitate to call on me with any questions about your 2017 Escape. Also, please feel free to pass along my name to anyone you hear of who may be in need of my services. As you know, I carry pretty much most makes and models. Upon completion of a deal with a referred client, rest assured I will send you out for a nice dinner as my way of saying "Thanks for the referral." Drive safe, Aaron Reyes and the team at Budget Car Sales.

April 06, 2018

New Meaning To Customer Service Wow what a team and a great Dealership, this is my second car with Budget and each time they have gone out of there way to get me the best deal/financ More

by Charlie D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Tucker, Sheldon Dergousoff, Ravin Prakash, Aaron Cho, Dave Ashe, Brad Eyben
Apr 10, 2018 -

BCS Auto Sales responded

Charlie D, thank you for the kinds words and for taking the time to share your purchasing experience via an online review. It was a pleasure helping you once again, with your motoring needs. Please don't hesitate to call on us with any questions you may have regarding your vehicle. Also, please feel free to pass along our name to anyone you hear of, who may be in need of our services. As you know, we pretty much carry most makes and models. As with any referral, upon completion of a deal, we will send you out for a nice dinner as our way of saying "Thanks for the referral." Safe travels, Brad Eyben and the team at Budget Car Sales.

April 04, 2018

Friendly and very helpful Brad was awesome. He listened to our needs and responded perfectly to these. He found us the perfect vehicle! He clearly cared about our satisfaction More

by David K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Eyben
Apr 05, 2018 -

BCS Auto Sales responded

David, thanks for taking the time to write a review and share your purchasing experience. It was a pleasure meeting up with you and helping you with your motoring needs. Rest assured I am only a phone call or text message away should have a question about your vehicle. Also, please keep me in mind and pass along my name to anyone you hear of who may be in need of my services. As you know, I carry pretty much most makes and models. And if or rather when, you do refer someone to me, upon completion of a deal, I will send you out for a really nice dinner as my way of saying "Thanks for the referral." Drive safe and thanks for your business. Brad Eyben 778 952 1039

April 04, 2018

Great service and great people! My husband and I randomly decided to come and check out the cars at Budget on a way to a dealership. I’m glad we did! From the moment I initiated a ch More

by J&G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny, Shawn Jamieson, Sheldon Dergousoff, James Henderson, Aaron Reyes
Apr 05, 2018 -

BCS Auto Sales responded

J&G, thanks for the kind words. From all of us at Budget Car Sales, we thank you for your business. It was an absolute pleasure dealing with you both. Your infectious humour definitely put a smile on everyone at the dealership. Please don't hesitate to call on us with any questions regarding your vehicle. Also, please pass along my name to anyone you hear of who may be in need of a newer vehicle. Upon completion of a deal, I will send you out for a really nice dinner as my way of saying "Thanks for the referral." Happy Birthday once again! Sincerely, Aaron Reyes and the team at Budget Car Sales

March 27, 2018

We'll be back! We just purchased our third car from Budget. And we continue to be super pleased with the attention and friendly professionalism from Shawn, Brad, Ti More

by Flower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Jamieson, Tim Tucker, Aaron Cho, Brad Eyben
Mar 27, 2018 -

BCS Auto Sales responded

"Flower",on behalf of all of us here at Budget Car Sales, I thank you for your continued business over the past 16 years. During this time, it has been a pleasure helping your family with their vehicle needs. Rest assured, if ever you have any questions about your newest vehicle or know of someone who may be in need of my services, please call on me direct at 604 889 6225. Thanks again for your business and for taking the time to share your experience via an online review. Safe travels, Shawn Jamieson and the team at Budget Car Sales.

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