AutoValue Hyundai Niagara Falls

My experience was wonderful at autovalue! Mike answered all my questions and then some that I never even considered! He even followed up to make sure I was satisfied with my purchase and to make sure the c all my questions and then some that I never even considered! He even followed up to make sure I was satisfied with my purchase and to make sure the car was living up to my expectations! I would recommend this dealership and all employees I came into contact with to anyone looking for a new car! Thanks everyone for making my car purchase easy, comfortable and right for my budget! Katrina Graber More

Joe was very friendly and approachable. He thoroughly explained everything I had questions about and gave me the best deal he could. Jaqui was also very kind, funny, and knowledgeable. Like Joe, Jaqui al explained everything I had questions about and gave me the best deal he could. Jaqui was also very kind, funny, and knowledgeable. Like Joe, Jaqui also explained everything thoroughly and was very open to my questions. More

From the moment my husband and I stepped foot on the lot, we had an amazing experience. We were greeted by Ryan who took his time to show us the right car for us, and took a couple for test drives. We ended we had an amazing experience. We were greeted by Ryan who took his time to show us the right car for us, and took a couple for test drives. We ended up purchasing the 2014 Santa Fe and we could not be happier! The whole staff there is friendly and makes the experience very pleasant. Jacqui is also an amazing woman and has a tremendous heart and great passion for what she does. I give this dealership a top rating and would highly recommend to others. More

We were quickly assigned Ryan who wasted no time getting down to business. He was quick and thorough, with a great sense of humour. Thanks Ryan. down to business. He was quick and thorough, with a great sense of humour. Thanks Ryan. More

I went in with a friend who had recently purchased a car from Ryan. He spent the time I needed to go over what my needs were, what vehicle suited me best and took us out for a couple of different test driv from Ryan. He spent the time I needed to go over what my needs were, what vehicle suited me best and took us out for a couple of different test drives to see which vehicle I prefered. Ian was helpful during the process and I am greatful for his extra attention to what I wanted. Cindy was awesome. She made sure that everything worked out for me. This was the first time I have ever purchased a brand new car and I am very happy with my new Sante Fe and would definatley refer freinds and family to Autovalue Hyundai. More

Worst experience with any sort of customer service... Super nice until you decide not to take the vehicle and then they tell you that you can't have your deposit back as you did not provide any stipulati Super nice until you decide not to take the vehicle and then they tell you that you can't have your deposit back as you did not provide any stipulations. As well they went ahead and registered a car in my name without having any of the financial paperwork filled out as well as my banking information. All in order to have a sale... I am still waiting on a response from the manager regarding my deposit. Makes the whole thing look shady as well as poor customer service. More

From our very first steps into the dealer showroom to the time we left with our new vehicle, the entire staff were friendly, knowledgeable and courteous. No sales pressure which was important to us. time we left with our new vehicle, the entire staff were friendly, knowledgeable and courteous. No sales pressure which was important to us. More

This is my experience in having to buy a used or new car to replace my 2003 Sunfire with 240 thousand KMs that died and the cost of repairs matched the value of the Sunfire. Cost me $60.00 to tow Sunfire to replace my 2003 Sunfire with 240 thousand KMs that died and the cost of repairs matched the value of the Sunfire. Cost me $60.00 to tow Sunfire 3 KMs in the cold blowing snow! The interest rates on buying used cars is high. The history of repairs on a used car is a mystery at best You can buy a new car with warranty cheaper than a used car with little or no warranty. I shopped all the car dealer websites and reviews first. My wife and I went to AutoValue Hyundai Niagara Falls and met Joe Scozzafava. Joe worked hard getting us a great deal on a basic Elantra L 2013 but I really liked the 2013 Elantra GL. I felt Joe, was on my side just as much if not more as the dealership wants to just move a car trying to juggle price, payments and everything around so I could get the GL. Joe also communicated my position with Mat and Lisa effectively resulting in a irresistible great deal on New Elantra GL with 64 KM on it. Joe says "Hey if you two are out and about don't forget to stop in anytime for coffee". (That's cool) They charged me a dollar for 8 YEAR 160,000 Warranty and CAA roadside for 8 years. (love it). More

Excellent!!, 5 on everything, made me feel comfortable and allowed me to make the decision on my own, no pressure. I will be back for all my service needs and allowed me to make the decision on my own, no pressure. I will be back for all my service needs More