AutoValue Hyundai Niagara Falls

I can only rave about my experience at Autovalue! I was I can only rave about my experience at Autovalue! I was thoroughly impressed with all aspects of the service they provided, and I will recommend the I can only rave about my experience at Autovalue! I was thoroughly impressed with all aspects of the service they provided, and I will recommend the dealership to everyone. I would like to extend a special kudos to my sales rep Ian, and the financial assistant Melinda...they were both incredibly professional and went over and above for me! I love my new Tucson GLS!!!!!!! More

In June I bought a Suzuki SX4. The very next day after I picked it up the check engine light came on. Right away I called and was told no problem make an appointment and bring it in. After talking to the picked it up the check engine light came on. Right away I called and was told no problem make an appointment and bring it in. After talking to the service department was told that they cant even check the car there that it had to be sent out to a suziki dealership to be checked. I told him I would need a courtesy car. They did not get back to me with an appointment. After leaving several more messages as to when the car could be looked at and a few weeks later it was revealed to me that the closest dealership was in mississauga. Now its been almost 2 months and I have called pretty much every day or every other day trying to see when they can get my car in to be looked at and provide me with a coutesy car they tell me I HAVE to take the car to Mississauga. When we negotiated on the vehicle it was expressed to them how important it was for me to have a couple years warrently on this vehicle,it was never told to me that If i wanted to use the warrenty that I would have to go to mississauga. In fact they said, that this dealership has stoped selling suziki and turned into hyundai but that WE STILL DO REPAIRS on the suzuki. They even talked me into an additional $500.00 for a so called maintenance package for discount on repairs. This dealership was no HONEST at all in disclosing the situation with this vehicle. I am still sitting here waiting for this vehicle to be repaired as the dealership says its my responsibility and cost to get it to mississauga. GO FIGURE all this happened the day after I picked the car up. Makes you wonder if they knew there were problem with this vehicle to begin with and just put their own tester on just to get the light to go out for the time being when I picked it up. NOT HONEST AT ALL. More