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AutoValue Hyundai Niagara Falls
Niagara Falls, ON
878 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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878 Reviews of AutoValue Hyundai Niagara Falls
September 06, 2017
outstanding service experience! Jane was fantastic! Extremely personable and helpful! She made us feel welcomed at every service appointment we had, and was on the ball updating us Jane was fantastic! Extremely personable and helpful! She made us feel welcomed at every service appointment we had, and was on the ball updating us on our vehicle status when we had it getting serviced. My husband and I would highly recommend Jane to oversee your service appointments. More
by JCLepiane14
Employees Worked With
Jane Foley
September 06, 2017
Great Sales Experience! Lisa was extremely helpful during the process of purchasing our vehicle. Always keeping us up to date with the status of our vehicle. Always made us f Lisa was extremely helpful during the process of purchasing our vehicle. Always keeping us up to date with the status of our vehicle. Always made us feel welcomed. Very knowledgeable, friendly and energetic! Would highly recommend Lisa for your next purchase! More
by JCLepiane14
Employees Worked With
Lisa Shibley
September 05, 2017
purchase of used car for my daughter I dealt with Mark D'anna and the Sales manager, Kelly Melmoth. Both employees were exemplary. I was looking for a used vehicle for my daughters last y I dealt with Mark D'anna and the Sales manager, Kelly Melmoth. Both employees were exemplary. I was looking for a used vehicle for my daughters last year of High school. They treated me and my daughter like VIP. After a very relaxed buying experience they drove the car home for us which saved us a couple trips. The next morning the cars check engine light came on. There was no warranty, but they offered to repair it for free. It was a very expensive repair, $1000+. Once, again, the dealership sales staff and Tina in Service went above and beyond. I recommend anyone who is looking for a used or new car, visit Niagara Falls Hyundai and Mark D'anna. More
by swadefamily
Employees Worked With
Tina Kennedy, Kelly Melmoth, Mark D'Anna
September 04, 2017
Latch Recall The work was completed in the one hour quoted including a road test and a car wash. The staff were very courteous and very knowledgeable about their v The work was completed in the one hour quoted including a road test and a car wash. The staff were very courteous and very knowledgeable about their vehicles. More
by DIANNY
Employees Worked With
Tina Kennedy
August 31, 2017
TOTALLY AWESOME TINA! Trina, was very pleasant, very informative, very professional and best of all, genuine. We just could not stop talking with her. We left in such a goo Trina, was very pleasant, very informative, very professional and best of all, genuine. We just could not stop talking with her. We left in such a good mood and wish all customer service experiences were like that. John & Maria Poirier Fort Erie More
by ELANTRA2017
Employees Worked With
Tina Kennedy
August 30, 2017
Excellent+ I attended at your dealership in Niagara Falls on August 24/17 to have my husband's 2013 Hyundai Genesis serviced. All the staff are always cheerful I attended at your dealership in Niagara Falls on August 24/17 to have my husband's 2013 Hyundai Genesis serviced. All the staff are always cheerful and friendly but we tend to gravitate to Tina, who exudes professionalism and personality. More
by Ed 21020
Employees Worked With
Tina Kennedy
August 24, 2017
Pleasant & very efficient. Very friendly & helpful, Mark was knowledgeable & great with keeping me up to date with getting a vehicle from another dealer. Would recommend them to Very friendly & helpful, Mark was knowledgeable & great with keeping me up to date with getting a vehicle from another dealer. Would recommend them to anyone. More
by ejprmp
Employees Worked With
Allen Lovatt, Mark D'Anna
August 18, 2017
An amazing purchasing experience! Allen, Lisa and Mark made our experience very enjoyable. Everyone seems to go the extra mile all the time. I can honestly say it was the best buyi Allen, Lisa and Mark made our experience very enjoyable. Everyone seems to go the extra mile all the time. I can honestly say it was the best buying experience I've ever had in over 30 years of motoring. I will happily be recommending this AutoValue Hyundai to friends and family. More
by Julian
Employees Worked With
Allen Lovatt, Mark D'Anna, Lisa Shibley
August 18, 2017
Not impressive Salesperson told that car does not have any accidents and he would provide Carproof. Since we did not have much time and liked the car, we trusted him Salesperson told that car does not have any accidents and he would provide Carproof. Since we did not have much time and liked the car, we trusted him and finalized the sale next day with some other person. While signing, in the bill there were some kind of extra insurances added that I was not aware of I got them cancelled. Finally when we see the Carproof it indicates accident at left front. There was a scratch at the bumper closed with paint. Nothing major but we felt cheated. When we asked to the sales person, he claimed that what he said was "there is no insurance claim". When we show him the scratch at left front, He said he was not aware of that, he is seeing it first time. Overall it is a great car and he did not push as for buying. But, I think if you are selling something, you should know what you are selling and try to be precise with the description... More
by Erden Ertorer
Employees Worked With
Mark D'Anna
August 14, 2017
Top notch, fast, efficient, friendly service. I was having a problem with my 2015 Santa Fe' NAV system that would constantly stall, so I contacted AutoValue Hyunday to explain the issue. My warr I was having a problem with my 2015 Santa Fe' NAV system that would constantly stall, so I contacted AutoValue Hyunday to explain the issue. My warranty on the unit had just expired, and I was afraid I was out of luck on this one. However, I had the pleasure to deal with Jane who immediately put me at ease promising me she would look into the matter to make sure I would have the NAV up and running asap. As from previous dealers' experiences, I honestly thought they would either say 'sorry, we can't do a thing', or I would have to wait forever. Well, Jane kept her promise. A new unit was installed within days, and a technician made absolutely sure everything was working properly before I left the dealership. I have nothing but praise for Autovalue Hyunday's service department. They're efficient, courteous, and never try to push "extras", always keeping their prices very reasonable. Keep up the honest, much appreciated, hard work!! More
by soccerfan
Employees Worked With
Jane Foley
