AutoPlanet Direct

Very helpful This is a very gud dealer ship..Which had a very helpful persons but one of them is Mr Harpuneet who helped me a lot to choose me a right vechile unde This is a very gud dealer ship..Which had a very helpful persons but one of them is Mr Harpuneet who helped me a lot to choose me a right vechile under my budget ..Also a very polite and had a great patience..Once again im very thank ful to this great person.. More

love you one second, ignore you the next I just want to start my review by saying that my salesman (Chevar) was amazing and he has nothing to do with this review. I found a vehicle onlin I just want to start my review by saying that my salesman (Chevar) was amazing and he has nothing to do with this review. I found a vehicle online I wanted to see. Suganya in customer service contacted me after I inquired via auto trader, which was fine. I told her I was driving from a distance away and that I also had a vehicle that I was trading in so I wanted to make sure that I wasnt going to be lowballed before I hit the highway. She provided me with an unseen appraisal amount which I felt was fair so off I went. Upon arrival to the dealership I met with Suganya who passed me off to Chevar. Chevar was great, he helped me take out my car seat and try it in new vehicle, he gave me a ton of info and he was extremely patient with my son. I was pretty set on the vehicle, I asked if price was negotiable they said no, I continued and left my deposit as there arent many options in the vehicle I am looking for. I spoke with the finance manager, Jordash (unsure how his name is spelled) who said I would deal with him when I came back to get an appraisal of the vehicle I was planning on trading in. Left a deposit and off I went. Next morning, literally next morning, a similar car (only different in color) pops up on autotrader at a different dealership for a cheaper price. I contact Suganya right away (9am) and ask her about ways to get my deposit back as I found a better deal, asking if I had to come in or could they send it electronically... she says shes not sure she will ask a finance manager and let me know. She does not offer any other alternatives (better deal, etc). I advised her that I had found a better deal and I was aware that they don't haggle, she re-iterated they don't haggle, ok no problem. 2 hours later I havent heard back from her so I call back, she doesn't answer. I call again and ask for a finance manager and no one answers there either. Irritated now I drive down to the dealership to get my deposit back as I cant get anyone on the phone now. I get to the dealership, same finance manager comes over, asks me why I put a deposit on the car if I didnt want it? Told him the deal I found just popped up this morning and actually, as the deal wasnt set in stone my reason for wanting my deposit back wasn't important. So here I am, with my 4 year old hanging off me and simultaneously throwing himself all over the floor, I am visibily irritated and have said several times I just want my desposit back, here is where I get the interrogation. Now the finance manager is looking up the deal I found and he is nitpicking it, saying it doesnt have this or that, meanwhile the listing wasnt completely updated on autotrader and I had gotten all my information directly from the other dealership. This continues for a few minutes while my son is throwing himself on the floor and I am standing there like an idiot almost begging for a refund. Finally the finance manager goes to me "Is there anything we can do for you?" BINGO -- NOW you ask me what you can do for me after I was completely ignored in the morning and had to drive over and hour back down there. Well unfortunately you could have offered me the car for free and I wouldnt have taken it. Maybe if I was properly advised in the morning by Suganya "if there was anything they could do to keep my business" then I wouldnt be standing 2 feet across from you demanding a refund. I did get my refund but the dealership left an awful taste in my mouth. BTW - the deal I got was for the same type of car except fully loaded (with premium sound system) and a NAV which the manager insisted it didnt have. Oh and 4 thousand dollars less. Thanks but no thanks. More

provides the best suggestion and opinion I went auto planet for the first time just to look how big and good it is. That time i didn’t have a plan to purchase any vehicle but then i saw a car I went auto planet for the first time just to look how big and good it is. That time i didn’t have a plan to purchase any vehicle but then i saw a car which suits me very well. Ipxxxx a dealer who is working their saw me and approach me to tell me more about the car and its function. He suggested me the best car according to my financial state and my desire. I thanked him a lot and i m happy with my car. More

Great Customer Service I had a great experience as it was my first time shopping for a used car. amazing customer service from start to finish, i would like to give a specia I had a great experience as it was my first time shopping for a used car. amazing customer service from start to finish, i would like to give a special thanks Harpuneet as he went above and beyond providing us with his valuable insights and making sure my needs were met. He ws extremely knowledgeable and continuously maintined the lines of communications open. He was very open and friendly which made is really easy for me to have open conversations about what I was looking for but harpuneet did an even better job understandind and helping me find the car that beyond satisfied my needs at a very reasonble price. Harpuneet made sure and kept us informed throughout the entire process and also ensured to take responsibility and followed up even after we purchased the car. I was left satisfied and walked away with the perfect car for me, Thanks to Harpuneet!! More

Amazing—CJ Singh my name is Manvinderjeet singh bagri, i came in with just one goal and that was to get my self into a car i really enjoy to drive.i wanted a chrysler my name is Manvinderjeet singh bagri, i came in with just one goal and that was to get my self into a car i really enjoy to drive.i wanted a chrysler and he helped me in wonderful way to bring a car for me. More

AMAZING! my name is Tristan, i came in with just one goal and that was to get my self into a car i really enjoy to drive. at first i wanted a BRZ but sadly, my my name is Tristan, i came in with just one goal and that was to get my self into a car i really enjoy to drive. at first i wanted a BRZ but sadly, my credit wasnt good enough due to recent bad history on my credit card. i ended coming across two amazing guys! Mark and Justin they will fight to get you into a car and ended up selling my a beautiful honda civic SI. i recommend to go into this dealership and ask for these two guys! they will do anything in there power to get you in a car that you really enjoy. amazing thanks to mark and justin for the awesome service! keep up the good work.... More

Great I was looking for my first car and considering buying a brand new car was not in my options due to financial reasons I turned to Auto Planet for help. I was looking for my first car and considering buying a brand new car was not in my options due to financial reasons I turned to Auto Planet for help. Thanks to Sales Specialist Gurmeet, he helped me find a 2015 Toyota Corolla which was in great condition and had nice upgrades done which was exactly what I was looking for. Autoplanet has a nice selection of cars so I would definitely recommend checking them out especially the location on Queen Street in Brampton and ask for Gurmeet to help you with your search. More

Felt like a shopping market for Cars The process was carried out with so much ease and comfort. It hardly felt like i was buying a car, no hassle was involved was as easy as buying grocer The process was carried out with so much ease and comfort. It hardly felt like i was buying a car, no hassle was involved was as easy as buying groceries. You go select a car from numerous options and boom they take care of the rest. Special thanks to CJ for after sales support and always stayed in touch. More

Great!!! When looking for a car with a difficult situation at hand Dilbagh sales rep knew exactly who to introduce me to. Param, financial advisor was amazing, When looking for a car with a difficult situation at hand Dilbagh sales rep knew exactly who to introduce me to. Param, financial advisor was amazing, he helped me when it should have never been possible to get me approved. Additionally, Kevin part of the Service team, showed me over the new car and, was very present as well as accommodating. The whole team at Autoplanet really went above and beyond for me. Lastly, I would also like to mention Alex part of the in service team, he was very prompt when needed be. Alex handle my matter very quickly and efficiently. Autoplanet ia a great place to purchase a vehical you will not be disappointed with the great location in Brampton or the people. More

Excellent customer service and good dealership Recently bought a car from auto planet. A good deal was made with the help of Sahibpreet. Thank a lot Sahibpreet for your help in everything. Recently bought a car from auto planet. A good deal was made with the help of Sahibpreet. Thank a lot Sahibpreet for your help in everything. More