AutoPlanet Direct

Exceptional Customer Service I bought Lexus few days ago. Amaan Halani provided an amazing exceptional service treated us as valued customer answered all inquiries timely. He was I bought Lexus few days ago. Amaan Halani provided an amazing exceptional service treated us as valued customer answered all inquiries timely. He was supportive all along, had all the information related to the vehicle. He had confidence was enthusiastic and empathetic at the same time. He established trust with us by listening and creating an environment of belonging for us. Great work.Amaan!!! Keep it up!! More

My experience at this dealership was excellent It starts from the staff starting with Jordache, Richmond, Tanner and Brenden. They really helped me in solving my problems. I give my Thumbs Up to Jo It starts from the staff starting with Jordache, Richmond, Tanner and Brenden. They really helped me in solving my problems. I give my Thumbs Up to Jordache the Sales Manager who took control of the problem right away with the expertise of Tanner. I will definitely recommend this Dealership to my family and friends and to anyone who ask me when they want to purchase a vehicle. The Staff starting from the Receptionist to the delivery are absolutely friendly and helpful and I really appreciate them. More

Great service, great car selection I am impressed! I did not know about Auto Planet and now I wish everyone could know about this great place to buy a car. I dealt with a number of peo I am impressed! I did not know about Auto Planet and now I wish everyone could know about this great place to buy a car. I dealt with a number of people who each had a specific role to play in my car buying experience, and the process worked like a well oiled machine. I walked in on Monday spent about 1.5 hours, came back on the Wednesday to pick up my new car. Pleasurable experience from meeting the smiling receptionist to the delivery representative who walked me through how my car works! Definitely recommend this place. More

Impressive dealership,great service I know That next to buying a home, a vehicle purchase is the next big purchase . I must say I have made 4 purchases from Autoplanet and it has been be I know That next to buying a home, a vehicle purchase is the next big purchase . I must say I have made 4 purchases from Autoplanet and it has been better every time. Excellent customer service, they make I seem so effortless . I must say thanks Nitin great sales person very thorough and knowledgeable. The finance team of John and Rosalee was great no pressure tactics explained everything allowed me to take my time a pleasure to deal with . Rosalee is amazing from beginning to end keeping me informed of delivery of vehicle and she is very knowledgeable and honest. The service department was great in getting my vehicle ready and installing winter tires . Like to thank ZAHID got to meet him and must say he runs a great dealership. Thanks again for the purchase of my explorer. More

Great experience I am happy with the vehicle purchase, the asking price was in our budget range. The location is huge and very welcoming, great customer service. And I am happy with the vehicle purchase, the asking price was in our budget range. The location is huge and very welcoming, great customer service. And our salesman is very friendly More

"NEVER GO THERE" -SOHAIL KHAN Yesterday! I been there for to purchase a Vehicle, I spent almost two hours and left from there with a very bad mood, I wasted my time only, they were Yesterday! I been there for to purchase a Vehicle, I spent almost two hours and left from there with a very bad mood, I wasted my time only, they were not negotiating a single penny on there vehicle and they don't have manners how to talk to customers, I tried to trade my clean 2006 Mercedes Benz CLS-500 and they offered me for my car rediculously low price $ 750 only. I think they are big crooks. More

never go here the sales rep was nice. louis but the finance lady even though i was approved she messed up my credit so bad by going to so many different companies. the sales rep was nice. louis but the finance lady even though i was approved she messed up my credit so bad by going to so many different companies. and when i went in for a refund i waited 2 hours and no one still has refunded my money. very impressionism. never go to the Brampton branch. More

Excellent experience, great customer service. We purchased 2017 CLA250 for our daughter, very pleased with the purchase. Deana, the sales person was very helpful from helping us decide which vehic We purchased 2017 CLA250 for our daughter, very pleased with the purchase. Deana, the sales person was very helpful from helping us decide which vehicle was the Best Buy, to all the necessary options etc. PRABHJEET, the financial manager was also very cooperative and informative. She helped with a very smooth transaction, was a great pleasure dealing with her. And upon delivery of the vehicle I had a great pleasure meeting with Gagandeep (Delivery coordinator), very pleasant, cooperative person. She ensured that all my concerns were taken care of. It’s always a good feeling to know that you are in good hands. Great job, keep up the good work. Cheers H. Bola More

Excellent Customer Service Would want to Thank Ashton from the service department to take care of my SUB and all the work I needed to do on it. Right from the begining Ashton ha Would want to Thank Ashton from the service department to take care of my SUB and all the work I needed to do on it. Right from the begining Ashton had an amazing smile and I really had that welcoming feeling. He took care of my requests and promptly gave me a quote on what needed to get done on my SUV. He also even walked me out of the dealership. A very pleasant gentleman who genuinely cares for his clients. I highly recommend him for all your service requests at Autoplanet Direct. I also want to Thank the General Manager who overlooks all the operations and keeping amazing employees like Ashton in a great work place.Good luck guys and I’ll always highly recommend you to many of my friends and business networks. More

Amazing experience Had an amazing experience. Deana Samuels helped me purchase an amazing car that I love! At first I wasnt sure which car I wanted, but with guidance I Had an amazing experience. Deana Samuels helped me purchase an amazing car that I love! At first I wasnt sure which car I wanted, but with guidance I bought a car! More