AutoPlanet Direct
Brampton, ON
Filter Reviews by Keyword
By Type
382 Reviews of AutoPlanet Direct
Will definitely return to purchase next vehicle! Great variety of vehicles, we already knew what we were looking for and found it after test driving 2 vehicles. We purchased a 2015 Town and Country Great variety of vehicles, we already knew what we were looking for and found it after test driving 2 vehicles. We purchased a 2015 Town and Country for our growing family needs. All the staff was friendly and eager to help and answered all of our questions. I especially want to thank our sales person Saleh Al-Ammari, our delivery coordinator Laleeta (Cindy) Permanand who ensured the vehicle was in showroom condition upon delivery, and lastly, the General Manager Zahid Ghaffar who was very able in his busy schedule to address some of our concerns. Great experience, no hiccups, no haggle bottom line pricing, easy and painless process. Thank you team at Autoplanet Direct! More
Great experience! We just went in to look and were overwhelmed with the large selection of everything. We found a vehicle we loved and began the process of purchasing t We just went in to look and were overwhelmed with the large selection of everything. We found a vehicle we loved and began the process of purchasing the vehicle. Everyone was fantastic. The paperwork wasn't ready for us but it only cost us 20 minutes of our time. The car was ready and looked fantastic. More
BMW X1 I had recently purchase a 2012 BMW X1. Very happy with the customer service. They have priced their vehicle competitive to market and no doubt their I had recently purchase a 2012 BMW X1. Very happy with the customer service. They have priced their vehicle competitive to market and no doubt their after service and hospitality is great which makes them stand out in the Market. I loved buying my new SUV from here and feel safe driving. Me and my family are enjoying our new ride. I will be recommending you to my friends , family and colleague. More
bad: stay away from this dealership they sell batch vehicles Auto plannet is a rippoff company that sells broken vahacles that the get on trade in from their parent company' When you find out what they did to yo Auto plannet is a rippoff company that sells broken vahacles that the get on trade in from their parent company' When you find out what they did to you it is too lat. Their certification for your vahacle is not true they will not fix any of your problem and they try to sell you every coverage in the book that are of no use to you. If you perches is 6000 by the time they finish up selling you, your new price will be way above what you came to spend. I have lots more to say but trust me don't do it More
great service at great prices, Its a best used car dealership I have seen so far. they have a large collection of cars to choose from with great prices. On top of that the service p Its a best used car dealership I have seen so far. they have a large collection of cars to choose from with great prices. On top of that the service provided was fantastic. Anis and Lavan were the best. More
First car I bought my first ever car at auto planet and the service I received was excellent! I walked in with my fiend and her brothers and we are younger, so I bought my first ever car at auto planet and the service I received was excellent! I walked in with my fiend and her brothers and we are younger, so we thought we would walk in and no one will care or give us service because we are young boy was I wrong! shazab really spent a lot of time with me to help me picked out a car, after i left the dealership he sent me an email to follow up which I was impress with, so I ended up buying the car, When I went to pick up my car Anoop made sure i adjust my mirror so I can see my blind spot made sure I knew all my heater setting he adjusted my seat and steering wheel and made sure I was good and ready for the road! More
paint warranty My first visit to auto planet was awesome, they had a large selection of vehicles and the gentleman helping me pick out a vehicle was very pleasant. O My first visit to auto planet was awesome, they had a large selection of vehicles and the gentleman helping me pick out a vehicle was very pleasant. Once I completed the paper work to purchase the vehicle it was almost a month until they got back to me with all the paper work completed. I purchased the paint protection, and stone chip guard warranty for an extra $2000. the warranty is good up to 5 years. Not even 3 months later I notice paint bubbling and rust on my 2014 vehicle. I contacted Johnny wong who was dealing with the financial aspect the entire time. I was able to get a hold of his right away, and told him my concern. I then sent my pictures to him and he said he would take care of it and send the claim in. Its almost been 2 months and I have not heard a word. I've sent emails, phone calls and no one will get back to me regarding this issue. They seem so fast to hep you pick out a vehicle, but when it comes to any issues your having with the vehicle and warranties you've purchased from them, they are very unprofessional! More
Unexpectedly good Bought my first ever vehicle here on september 19, 2015. The place is amazing! They had everything you could ever look for..even luxury vehicles! I wa Bought my first ever vehicle here on september 19, 2015. The place is amazing! They had everything you could ever look for..even luxury vehicles! I was surprised at the selection they had..especially the amount of manual cars which you usually never see in most dealerships. The staff was really nice and helpful. They didn't make you feel like you had to buy asap. They were very patient and understanding...even helped out with budgeting and making some sort of a deal. The sales people are nice too, they don't just strictly talk business but try to get to know you as well and make suggestions on the vehicles. Very knowledgeable. Finance managers are also patient and go through every detail of the financing process and warranties, etc. Any added costs were explained thoroughly so no surprises in the end. The specialist who brought my vehicle to me with the keys, X, was kind enough to tell me about all the features in the vehicle even though I didnt know where to begin on asking how they functon. X made sure he talked about the ins and outs of the car for a while before just letting us drive off. Great place overall! Just wish they had more frs's! More
Autoplanet Direct Price is only the beginning Staff very friendly & helpful. Knowledgeable and courteous. Price was great and only the beginning of an exceptional experience. Naveen, Johnny and Staff very friendly & helpful. Knowledgeable and courteous. Price was great and only the beginning of an exceptional experience. Naveen, Johnny and Xerxes had excellent service and we highly recommend them to anyone. More
False info about a vehicle Went to check a vehicle has surface rust all over engine, spoke to real dealer about this and they said it is not normal for vehicle to have this. Aut Went to check a vehicle has surface rust all over engine, spoke to real dealer about this and they said it is not normal for vehicle to have this. Auto planet manager says this is nothing. Rims were also very damaged on edges. Auto planet didn't even want to do any price adjustments. Waste of time. They do even have any service records or used luxury vehicles. They just said it is from an auction. Oil in vehicle smelled old, I checked the dip stick. They waste people time. More