Audi of Mississauga

Good salesman, good finance guy, poor management! Bought an R8 RWS(1of999). Asked for no detail job, got car full of scratches and marks. Had to hire professional detailer to correct paint damage. Dea Bought an R8 RWS(1of999). Asked for no detail job, got car full of scratches and marks. Had to hire professional detailer to correct paint damage. Dealer would not compromise with reimbursement of those out of pocket costs. Called to come to an agreement, have not heard back from them for 11 Days! This is the third R8 in my family and we will never deal with Audi of Mississauga again. Not professional, do not value brand loyalty by customers and not relationship centered for repeat business. More

WORST AUDI DEALERSHIP CANADA Terrible Customer Service and unorganized management ! We went car shopping to this dealer last year. We were shown a decent looking SUV by the sa Terrible Customer Service and unorganized management ! We went car shopping to this dealer last year. We were shown a decent looking SUV by the salesman. When we proceeded with the deal, we were surprised to know the car had already been sold. (why show us a car that has already been sold to someone else?) They then told us about some factory order which would take 3 months for the next similar model to arrive. Long story short, they took our deposit promising 3 months, but there was always some delay prolonging their "shipment" When we asked for a refund after their promised time, we heard all sorts of stories from the manager being away to the salesperson moving to another dealership. Its been over a year now and we still have not gotten back our money from Audi of Mississauga. More

Great Experience Great experience at Audi Mississauga. Special thanks to Ben, Anthony and Khailegh. Made this experience a memorable and enjoyable one. Keep up the gre Great experience at Audi Mississauga. Special thanks to Ben, Anthony and Khailegh. Made this experience a memorable and enjoyable one. Keep up the great work👍 More

Great team! Fast,Easy and Fun! Everything about Audi of Mississauga is amazing,starting with the welcoming atmosphere as soon as I walked in and meet Maria. Adeel Saquib the salesma Everything about Audi of Mississauga is amazing,starting with the welcoming atmosphere as soon as I walked in and meet Maria. Adeel Saquib the salesman was very helpful and professional and provided excellent customer service. Kaileigh Rador the Delivery Specialist did an excellent job of transferring my new Q5 over to me. The whole team was great and I would recommend them to anyone considering an Audi. Love my car! I want to say Thanks to Adi Ng and Nabil for the excellent customer service with my Audi6! More

Service advisor has no people skills!! Stay away from Audi of Mississauga's service advisor (Adi Ng)! This guy has terrible people skills and should not be dealing/working in a service env Stay away from Audi of Mississauga's service advisor (Adi Ng)! This guy has terrible people skills and should not be dealing/working in a service environment. His patience level registers ZERO and he can (will) quickly explode in anger if you don't agree with him. He will talk over you and raise his voice (actually start yelling) if you ask him too many questions. Speaking with the service manager will get you an apology but this is forgotten soon afterwards when the service advisor's behaviour is justfied by saying 'it was a busy and stressful day'. We all have stressful days and this doesn't justify yelling at customers. The General Manager was somewhat better at dealing with the 'situation' but I'm not sure if the service advisor was remotely remorseful since he has never apologized. The technicians at Audi of Mississauga appear to be friendly enough but I'm not sure they are as good as the technicians at Audi Oakville. I believe the experience and overall service level is better at Oakville Audi and I will be using them on future repairs. More

Buying a new car experience Decided to purchase a new car after 10 ten years. Shopped around and decided on a Audi A7. Stopped in a couple of dealer's and some of them right aw Decided to purchase a new car after 10 ten years. Shopped around and decided on a Audi A7. Stopped in a couple of dealer's and some of them right away here's the Manager,Lets make a deal! With Audi of Mississauga Shane worked with me and no pressure from him or his manager to make a Deal right away. Only after I purchased my new car did I meet the manager. Kaileigh Rador the Delivery Specialist did an excellent job of transferring the car over to me and setting up my phones, seating, A/C ,radio etc.. Thanks, More

Not honoring warranty with salesman dodging me * THE WORST EVER DEALERSHIP* *Buyers Beware this Dealership Avoids to honor its warranty* After buying my preowned certified 2013 audi a4 at Audi of * THE WORST EVER DEALERSHIP* *Buyers Beware this Dealership Avoids to honor its warranty* After buying my preowned certified 2013 audi a4 at Audi of mississauga is when the problems started after the first Vist. With poor service and experiences after each visit I have to write a review because this cannot each go on any long with most recently being ignored, and dodged and neglected as a client of this dealership. Having the CPO manager TIMOTHY O'Reilly and our car salesmen ignore my calls when I need the dealership to fix a part on my Audi vehicle which it has been undriveable for the past 5 months and is still under audi warranty. Timothy O'Reilly just makee excuses after excuses to discourage and prolong the process so I would get frustrated and give up. This is no way how to treat any customer in any line of business and Audi of Mississauga, Timothy O'Reilly as well as Audi Canada should be ashamed of this. More

The best experience I had with Audi My experience with Audi of Mississauga was one of the moments I can’t forget in my life They really take care of the customer I had the best deal I n My experience with Audi of Mississauga was one of the moments I can’t forget in my life They really take care of the customer I had the best deal I need They fill up my car with gas I had a gift before I pick up my car and it’s really awesome gift mr Basi the salesman was amazing my experience with him was one of the most pleasant experiences I’ve ever had. He tried his best to give me the best deal More

Service Excellence - 2018 Q5 Purchase Joe Colletti has taken care of my every need since I first became his customer with my lease/purchase of a 2009 Audi A4 in its debut year. Joe has re Joe Colletti has taken care of my every need since I first became his customer with my lease/purchase of a 2009 Audi A4 in its debut year. Joe has remained connected ever since and has supported my fundraising efforts annually in a 220 km bike ride from Toronto to Niagara Falls in support of cancer research at Princess Margaret Hospital in the "Ride to Conquer Cancer". When I decided to take a closer look at the 2018 Q5 there was no question who I'd call. Joe has provided a level of customer service excellence with a very personal interest in meeting my every need. I could not be happier with my Q5 and the journey working with Joe to get me to a purchase decision. On a particular Saturday morning, when I payed an impromptu visit to the showroom to look more closely at the Q5 and Joe was busy with another customer, George Zhang stepped up to the plate and took me for a test drive and answered all my questions. I explained that I was Joe's customer and he didn't even blink - he just carried on taking care of my ever need. What a team - and Audi Canada should be proud to have these fine gentlemen at the helm. Looking forward to a long and lasting relationship with all my friends at Audi Mississauga. Mike More

worst management worst high up management i have ever come across. arrogant, aggressive and leaves a nasty feeling for when you leave the lying dealership. never again worst high up management i have ever come across. arrogant, aggressive and leaves a nasty feeling for when you leave the lying dealership. never again More