Audi of Mississauga

The experience my wife and I had with Luis was fantastic! My wife and I enjoyed the entire process with Audi of Mississauga . We had been looking for a luxury sports sedan for sometime (Audi S4, Mercedes C63 My wife and I enjoyed the entire process with Audi of Mississauga . We had been looking for a luxury sports sedan for sometime (Audi S4, Mercedes C63, BMW M3, etc) and found that most dealers we spoke to never approached us in a way that expressed interest to sell a vehicle to us. Luis at Audi of Mississauga was very courteous and demonstrated a level of customer understanding that can not be understated. His ability to relate to us, ask questions that moved the deal forward and willingness to work with us made the experience enjoyable and has made us customers of his for life. My wife and I live in Ottawa and were visiting family in Mississauga. I was out with my wife at the Heartland Town Center when we saw Audi of Mississauga while passing by and decided to stop. When we stopped, we were lucky enough to meet Luis who was wonderful! Luis worked with us to achieve a mutually agreeable deal and made our chance stopping at Audi of Mississauga a prosperous one for all of us! The experience my wife and I had was spectacular! We had been to Mercedes, BMW and other Audi locations, but none compared to the experience we had at Audi of Mississauga . As I mentioned before, we stopped by chance as we were passing by the dealership and made a snap decision to stop in not realizing that it was 30 minutes before close. Luis took his time, answered all our questions and helped us purchase our car, staying past closing time on a Saturday for us to do so. My wife and I had visited other locations closer to where we live (Ottawa) and had a good idea of what we wanted. We were ready to buy, but were having a hard time finding a dealer who was willing to work with us to come to an amicable agreement. When we stepped into Audi of Mississauga, it was a completely different experience from what we had seen everywhere else. Luis and Audi of Mississauga were kind, courteous and professional. Many other dealers we visited were snobby and pretentious. The staff at Audi of Mississauga set the right tone from the very beginning by being friendly and courteous. This continued on throughout the negotiation process with open and frank discussions which gave us the feeling of an open and honest environment. This made our decision to buy from Luis and the Audi of Mississauga dealership a no brainer! The following blew my wife and I away.... We are located in Ottawa while Audi of Mississauga is in, well, Mississauga. We had arranged to pick up our car the week after the deal was made. I had indicated to Luis that we resided in Ottawa and would fly into Toronto on the day that we agreed upon to pick up the car. Luis offered to pick us up from the airport when we arrived. That's the first "WOW". We gratefully accepted. When Luis picked us up at the airport, he did so in a beautiful A8. Talk about getting picked up in a limo! On the way to the dealership from the airport, he candidly mentioned that he was on vacation. Luis took time from his summer vacation to pick us up at the airport, deliver our car and process the paper work. This was significantly above and beyond the call of duty. "WOW" number two. As a result of Luis' outstanding performance, my wife has insisted that, and I quote her, "we only buy cars from Luis, no matter where he works." I sincerely hope he is still at Audi when that time comes in the next year or two. Outstanding! I can not overstate how impressed I am with Luis Marques!! From the moment we walked into Audi of Mississauga to the moment I drove off the lot, he was courteous, honest, concerned with the customer, had our interests in mind and generous. He went way above and beyond on three occasions. 1. Staying after close, on a Saturday, to conclude a deal with my wife and I. 2. Picked us up at the airport while he was on summer vacation. 3. Delivered our new car to us in the middle of the week, during his week long summer vacation. My wife and I plan on returning to see Luis in the next year or two to purchase a Q5. While at Audi of Mississauga , the staff was very kind, professional and courteous. The whole experience at Audi of Mississauga gave us the feeling of being treated as a customer at a luxury car brand. The experience we had ranks head and shoulders above the experiences we had at Mercedes, BMW and other Audi dealerships. It is, in large part, one of the reasons we decided to buy at Audi of Mississauga. The cars brought me in, the experience sold me, the people will keep me there. More

Shane is one of the greatest sales rep I have ever dealt with, he makes sure that you get the best price, and works to get you into a perfect car that fits not only your budget, but also your taste! His kno with, he makes sure that you get the best price, and works to get you into a perfect car that fits not only your budget, but also your taste! His knowledge on cars is just outstanding!! Thanks Shane for such a amazing first time Audi experience!! More

Was a BMW guy until I decided to give Audi a chance. All it took was one test drive and an excellent sales person (Alexey) that convinced me to just buy the car on the spot without test driving anymore more it took was one test drive and an excellent sales person (Alexey) that convinced me to just buy the car on the spot without test driving anymore more vehicles or wanting to deal with anyone else. Great car, great dealership, and great sales person. Thanks Alexey for everything! More

My experience with Audi of Mississauga was all around a pleasant one. Tim O’Reilly was helpful, accommodating and knowledgeable of both the vehicles and different leasing/financing options. I felt very w pleasant one. Tim O’Reilly was helpful, accommodating and knowledgeable of both the vehicles and different leasing/financing options. I felt very welcomed into the dealership and was treated well by everyone I met along the way. This dealership as a whole made me feel like a valued potential customer from the moment I walked in. Tim was great about getting me out of my past vehicle lease and continually did his best to make the transition into my beautiful new Audi a seamless and enjoyable one. He was always around to answer my questions, was not pushy at all and really did everything to help me chose the vehicle and options that would suit me best. I would highly recommend both Audi of Mississauga and Tim O’Reilly. Lisa More

It was indeed a nice experience at Audi of Mississauaga working with Tim O' Reilly for the purchase of my first Audi. Tim is very knowlegeable about the Audis and provides pertinent information about the c working with Tim O' Reilly for the purchase of my first Audi. Tim is very knowlegeable about the Audis and provides pertinent information about the car specifications, design, haves and not-haves features. I find Tim as a very calm sales person who never pushes the customer or puts words in the mouth of the customer. Tim allowed me enough time and space to decide what will best for me. Also, Tim got a good trade-in value for my used car. One great point I would like to mention about Tim is his professional approach. One day when he was busy with another customer, he did not ask me to wait until he is free but he immediately assigned one of his colleagues to help me out. In this age of fierce competeitveness, I see that as a great attitude. Overall, I am completely satisfied with my purchase at Audi of Mississauaga and I won't hesitate to give Tim 10/10 points for his guidance and professionalism. Regards: Atul. More

I was in the market for a new car but i was having trouble deciding between brands and the car I wanted, but my experience at the Audi of Mississauga was remarkable and i knew the S4 was the right car trouble deciding between brands and the car I wanted, but my experience at the Audi of Mississauga was remarkable and i knew the S4 was the right car for me. The dedication of the staff and there no pressure nature was amazing. I have been to a few dealership but none treat you better than the Audi of Mississauga, Luigi was very knowledgeable about every feature of the car, and a had car ready to test drive in no time for me to drive. the other car brand dealers that i went to put you through leaps and bounds before your actually allowed to test drive the car, if they actually talked to you, but not here, it was a great experience right from the start. Luigi is very straightforward with everything, and is excellent to deal with, with no pressure and will answer your questions at any time after you have left the dealership, I highly recommend him if your looking into buying a new car. I highly recommend the Audi of Mississauga, for there no pressure sales people, there pricing, and the dedication they put into to servicing their customers. More

Overall experience was great - Luigi was very thorough in presenting the available options to us and never felt pressured into selecting something that didn't meet our needs. We're very pleased with our new presenting the available options to us and never felt pressured into selecting something that didn't meet our needs. We're very pleased with our new vehicle and with the help provided by Luigi and other staff at Audi throughout the purchasing process. Luigi has also followed up several weeks after to ensure everything is going well - it's reassuring to know that the support doesn't cease after driving the car off the lot. More

I'm a returning customer to audi of mississauga.First time was 2 years ago when I purchased a new car. The reason i went back this year was to trade in my car with a new 2013 car. I liked very much the c time was 2 years ago when I purchased a new car. The reason i went back this year was to trade in my car with a new 2013 car. I liked very much the customer service provided by Haroon and finance manager Norbert Shculdes. They are both very friendly and offered us a good deal on the purchase of the new car as well as the trade in car. I would definitely go back again and specifically ask to deal with Haroon and Norbert. More

Over the past year I've checked out a couple of Audi dealerships in the GTA. When I met Haroon at Audi Mississauga he worked with me to get good value for my trade-in, as well as financing for the new v dealerships in the GTA. When I met Haroon at Audi Mississauga he worked with me to get good value for my trade-in, as well as financing for the new vehicle. From start to finish (over 3 months from order to delivery), Haroon was friendly, professional, and very responsive to all my needs and questions. Overall it was a great experience right down to the little things - he even remembered my radio presets from my old car and had my top stations programmed into the new car before I got there for delivery. Haven't had a salesman remember the little things like that before....top notch customer service overall. More

We are extremely happy with the services Tim O'Reilly provided to us. We received the best experience at Audi Mississauga. We felt very welcome when we arived. Tim did not push us in buying the vehicl provided to us. We received the best experience at Audi Mississauga. We felt very welcome when we arived. Tim did not push us in buying the vehicle but rather he provided us all the information we asked for and more so that we can make the right and best decicion. One key thing that we like the most and felt trusted comparing to other vehicle brands and dealers is that Tim and Audi Mississauga allowed us to have a test drive of the vehicle without being presence with us. Also, Tim helped us in getting a loaner vehicle while we were waiting for our vehicle to arrive which is something that we will always remember as a value added item. Because of the excellent services Tim provided to us, we are planning to get another Audi vehicle in the very near future and we will definitely will go back to Tim at Audi Mississauga. Sincerely, John Tat More