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Audi Vaughan

Vaughan, ON

4.0
105 Reviews

9088 Jane St

Vaughan, ON

L4K 2M9

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105 Reviews of Audi Vaughan

January 25, 2015

Terrible Servece I am fortunte to deal with couple different Audi dealers. Pfaff is the worst I have ever experienced. I am told to not to come back because I want More

by mIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lisa-Marie Corazza
Mar 30, 2015 -

Audi Vaughan responded

Good Day Mike, My name is Jon Fraser and I am the General Manager at Pfaff Audi. I apologize for the late reply to your review and understand your frustration with our Service Team. We will definitely review your feedback and look to develop a better process to avoid situations like this going forward. Regards, Jon Fraser

October 07, 2014

Oil change? I purchased an a3 back in 2009 I question if they are really changing the oil. I have been getting oil changes every 10000 to 12000 km. I had a min More

by Donskewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shaun Hedrick, Anthony Curia
May 05, 2014

TAKE RESPONSIBILITY PFAFF!! A valet for pfaff texted while stopped at green light, causes incident in an alleged "loaner vehicle" that might have already been damaged... pfaff ma More

by badpfaff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
management
March 02, 2014

Great sales experience. Not pushy at all. Got there at 11:30' test drove and bought the car and at lunch by 1:30. Coffee was fantastic! More

by Pianogirl7
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Johnny
November 25, 2013

Brought my 2013 A4 with 20K KM's in for routine maintenance, got it back with a burned clutch and had 32KM's added to it. The excuse I got was that they needed to road test it to ensure the car was More

by sliner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Werner, Joe Wong
April 16, 2013

My car was in for service for an oil change and was returned with bumper falling off, they attempted to fix it by drilling screws through my wheel well and bumper was still falling off I asked for them More

by Angel4356
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Werner
August 09, 2012

Audi A3 TDI 2010 Millage: 56000 km The car still has Audi A3 TDI 2010 Millage: 56000 km The car still has bumper to bumper warranty for next 1.5 years or 24000 km. Pfuff Audi dealership refused to f More

by Andrew901
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
May 04, 2012

My wife and I are very pleased with our recent purchase of a new Audi S4. Everyone we met at this dealer was friendly, patient and more than accommodating with their time and hospitality. We did not feel More

by fuzzydice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
November 12, 2011

The absolute worst. As an Audi enthusiast, I thought The absolute worst. As an Audi enthusiast, I thought the best place to take my car was the dealership, particularly Pfaff since it was close, BIG M More

by PFAFFisBAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doan Sambrook
July 30, 2011

I bought 2011 S5. Test drive and paperwork were flawless. I enjoyed the atmosphere but above all salesperson had answers to everything. Not to mention very professional service. Couple of months later I bl More

by Luk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Abdo-Manzinali