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Audi Vaughan

Vaughan, ON

4.0
105 Reviews

9088 Jane St

Vaughan, ON

L4K 2M9

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105 Reviews of Audi Vaughan

October 20, 2016

Nightmare from day 1 New vehicle purchase. (2017 audi q3) -Salesman was 1 hr late at delivery -Car broke down on my way home from the dealership. -car had a cracked win More

by Charbonez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Keith Ellis, Elijah Shaw
February 26, 2016

We bought our Q5 via internet; thanks to Kevin Doner! After exchanges some emails, pictures even a video, we were ready to fly from Québec to Toronto to buy the car. Kevin Doner is a great person, ver More

by Remote Q5 buyer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Doner
January 21, 2016

Oil consumption repair My 2010 Audi A4 was purchased from a VW dealership in Aug 2015. Two weeks of driving noticed oil light came on called VW (Richmond Hill) and told me t More

by Corrado73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wong
December 08, 2015

purchase new audi S4 Visited the dealership to see the 2015 S4 i had seen on Auto trader. I meet sales rep Jeff Heacock, who was more than willing to listen to my intere More

by gerard 1991
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa-Marie Corazza, Danny Almeida
November 30, 2015

Bought a 2016 Audi A4 Great customer service. Easy to deal with. Biggest thing ever... WASN'T PUSHY. Car was delivered on time. Everything quoted was what we actually paid. More

by JAudi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Doner
September 05, 2015

Awful customer service from the service "manager". Completely unorganized and inefficient when dealing with claims. I filed a claim for rust protection because my 2010 A5 is both surface rusting and co More

by JCL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Curia
August 18, 2015

Excellent Customer Service with Shaun Henrick I brought my A5 in for service and dealt with Shaun Henrick. Shaun is very personal, informative and always kept me up to date. I wouldn't trust any More

by Kelly W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hedrick
May 27, 2015

Good test drive experience, disappointed about condition The salesperson was very friendly and accommodating. When I heard a noise during the test drive of a CPO vehicle he tried to locate the source of the More

by peanut
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith Ellis
March 12, 2015

Use this service department at your own risk.. The service department is crap. They repeatedly get the wrong parts and make you return several times and never fix the problem. Their service manag More

by Jack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Werner, Joe Wong, Anthony Curia, Lisa-Marie Corazza
Mar 30, 2015 -

Audi Vaughan responded

Good Day Jack, My name is Jon Fraser and I am the General Manager at Pfaff Audi. I wanted to take this opportunity and apologize for the most recent Service experience. If I can be of any assistance please do not hesitate to contact me. Regards, Jon Fraser

January 31, 2015

If you want your time wasted, incorrect parts, go here! I went in for a tire replacement (second time). On the first occasion, the tire had been ordered and then sent back so when I went to get my tire repl More

by wickishark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shaun Hedrick, Steve Werner, Lisa-Marie Corazza
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