Audi Kitchener-Waterloo
Kitchener, ON
Filter Reviews by Keyword
By Type
630 Reviews of Audi Kitchener-Waterloo
My First Audi It was my 1st visit to Audi K-W dealership and it was great experience with team members. I worked with Rashid, who was very kind and patient to arran It was my 1st visit to Audi K-W dealership and it was great experience with team members. I worked with Rashid, who was very kind and patient to arrange test drive & work on multiple quotes to help make the right decision to buy 2020 Q5. Also, it was pleasure working with Sue & Vicki to complete remainder steps of purchase and delivery. Overall, had a great experience buying Audi brand for 1st time, i would definitely recommend and visit in future. More
Best Experience Ever. My title says it all. This was hands down the best car buying experience ever, from the moment I inquired online, met Ben, pick-up day and to the days My title says it all. This was hands down the best car buying experience ever, from the moment I inquired online, met Ben, pick-up day and to the days after picking up my car. Ben, Vicki and Sue were amazing. This team is the best! Everyone who is looking to buy an Audi, should definitely go speak with Ben. He is very knowledgeable, helpful, and looks out for the client's best interest. Thank you, Ben, Vicki , Sue and everyone else at Audi KW. More
Most amazing car experience When we purchase vehicles we don't often think of anything but the car we have in mind. I've owned many cars in the past 20 years from BMW to Subaru, When we purchase vehicles we don't often think of anything but the car we have in mind. I've owned many cars in the past 20 years from BMW to Subaru, Honda, GMC to now Audi for the last 10 years and I remain loyal to the brand. Its not only that an Audi is the best vehicle I have ever driven, but the customer experience at KW Audi is simply put incomparable to any other shop I have entered with vehicles. Everyone at Kitchener Audi knows me by name and makes me feel part of a family. They are welcoming, kind and accommodating. I would never regret owning an Audi and am true now to the brand for the overall vehicle and after care services offered by this amazing shop and group of people who make purchasing, owning and caring for a vehicle easy! More
Smooth and efficient buying experience I was in the market for a new car and I decided to reach out to a few dealerships in the area. Nick ended up being my primary point-of-contact at Audi I was in the market for a new car and I decided to reach out to a few dealerships in the area. Nick ended up being my primary point-of-contact at Audi K-W and was incredibly responsive both through phone and email. I like to get things done quickly and we were able to finalize the deal within a couple of days. I also appreciated how intuitively Nick understood my needs (and I'm sure for his other clients in general). I had a very specific list of equipment/add-ons that was absolutely essential, and at the same time I really did not care for any extras. Nick was able to help me find just the right combination quickly. Although I did not get to spend a lot of time with either Sue or Vicki, it was clear through our interactions that both were extremely knowledgeable about their cars and really enjoyed what they did. Some last remarks: the dealership itself has a clean and open aesthetic with an onsite café which is a nice touch. The staff dress and act professionally without being overbearing, which is of course a matter of personal taste but I think it does go well with the Audi brand. Suffice to say, I will likely be returning for another vehicle purchase down the road. More
My First Audi My first time dealing with this dealership and I came away with a great feeling. Very nice people, easy to talk to and knowledgeable. Martin was kno My first time dealing with this dealership and I came away with a great feeling. Very nice people, easy to talk to and knowledgeable. Martin was knowledgeable, friendly and personable. I felt relaxed buying a car from him. The dealership's facilities are impeccable. More
Great experience I had a good experience purchasing my first Audi. I was lucky enough to come by at the end of the year and get to test drive and S5 and then purchase I had a good experience purchasing my first Audi. I was lucky enough to come by at the end of the year and get to test drive and S5 and then purchase the S4 in that beautiful Turbo Blue. The staff was very friendly and accommodating and didn't feel pressured into anything. I'm very happy with the new car and would recommend the dealer to anyone looking for a nice ride. More
Firstly, Lisa Sui is a great saler, very friendly and upfront. I bought a S5 last summer from her as well as I'm very happy with the service and the vehicles that I have purchased. I would definitely re upfront. I bought a S5 last summer from her as well as I'm very happy with the service and the vehicles that I have purchased. I would definitely recommend to everybody that she is the most comfortable and relaxed dealership. More
This is a very nice dealership to go, if you are considering to buy a car. I recommend Sales Lisa. I knew her since last year while shopping for my first used car. Unfortunately, they didn’t have on considering to buy a car. I recommend Sales Lisa. I knew her since last year while shopping for my first used car. Unfortunately, they didn’t have one available at the time. I had to go with a BMW X3. We kept in touch since then. This year Lisa helped me trade in my X3 and moved on to a new Q7. The trade in price is the highest and the deal for the new Q7 is amazing. I bought the car right away. Thanks to Lisa, Taylor, Sue and Vicki! They made my purchase and delivery experience so smooth. If you’d like to meet friendly people and have stress free purchase experience, go to this dealership and talk to Lisa! Additionally, Audi is amazing to drive! More
I bought a 2019 Q5 from Lisa Sui last month. The whole process was enjoyable. She patiently helped us with test driving two cars and worked on a few quotes to ensure we got what we really want. This deale process was enjoyable. She patiently helped us with test driving two cars and worked on a few quotes to ensure we got what we really want. This dealership is friendly and welcoming. They also get a license plate I required. Amazing team! I recommend Lisa to all my friends. She is the best Sales! More