Audi Kitchener-Waterloo

My friend referred me to see Lisa Sui to buy S5. It was a very good purchase. I bought the car on the spot. Lisa provides me continuous service after I received the car. Their service is friendly too. Recomm very good purchase. I bought the car on the spot. Lisa provides me continuous service after I received the car. Their service is friendly too. Recommend this dealership and Lisa Sui! More

I purchased Q7 from Audi KW. I really enjoyed the service by Lisa Sui. She explained everything clearly to me, helped me to find the perfect car matching all my requirements, went for a test drive with me an by Lisa Sui. She explained everything clearly to me, helped me to find the perfect car matching all my requirements, went for a test drive with me and had the car ready for pick up precisely on time. Lisa is very nice, professional and knowledgeable. She made me very comfortable throughout the entire process. Excellent experience! Highly recommend Lisa Sui of Audi KW. More

My experience with Rashid and the team at Audi KW was excellent. Thank you so much for the great experience! I’ll definitely be back in the future! excellent. Thank you so much for the great experience! I’ll definitely be back in the future! More

Recall work, oil change, brake pad check My Q5 diesel had a recall so I took it in. While there I had them do the service and oil change. The vehicle had about 70,000 kms on it. I was advised My Q5 diesel had a recall so I took it in. While there I had them do the service and oil change. The vehicle had about 70,000 kms on it. I was advised it needed new brake pads. Typically I do my own brake work so I declined saying I would do it myself. That week I took the wheels off to look at the brakes and found lots of brake pad material remaining. I just did the same check last week as the vehicle now has 120,000 kms on it. It still has lots of wear left of the brake pads so won't need replacement for a long time. Audi Kitchener-Waterloo flat out LIED to me about needed repairs. More

We had an excellent experience with Audi K-W in purchasing our vehicle. Rashid made the process easy and pain free and was able to answer any concerns that we had. Thanks again, purchasing our vehicle. Rashid made the process easy and pain free and was able to answer any concerns that we had. Thanks again, More

Once again Audi KW and Ben Hoang have gone above and beyond, can't forget Dion's star performance and attitude in helping out the end user. I still can't believe how much the entire staff help with maki beyond, can't forget Dion's star performance and attitude in helping out the end user. I still can't believe how much the entire staff help with making your experience so enjoyable More

Always a pleasure... We recently purchased our third Audi from Ben. He has always been professional and gone out of his way to make sure we get exactly what we want. I w We recently purchased our third Audi from Ben. He has always been professional and gone out of his way to make sure we get exactly what we want. I will certainly be reaching out to Ben when we're looking for our next one. More

Easy to work with Purchased a 2019 Q7 from KW Audi from Benjamin Hoang. I've purchased 2 cars from him in the past. Ben's really helpful and knowledgeable. Pretty stra Purchased a 2019 Q7 from KW Audi from Benjamin Hoang. I've purchased 2 cars from him in the past. Ben's really helpful and knowledgeable. Pretty straight shooter and is respectful of my time. Helped us throughout the whole purchase from start to finish. We had to find the car we wanted and it was harder because we wanted a specific combo of colour and options. Communicated well throughout and got us exactly what we were looking for. Don't hesitate to work with Ben! Overall a really great team to work with at KW Audi! More

Excellent service. This was our second purchase with Benjamin Hoang and team. We are always treated fairly and look forward to our next purchase in the future. Thank you! Benjamin Hoang and team. We are always treated fairly and look forward to our next purchase in the future. Thank you! More

Buying Experience My wife and I have been looking for a vehicle for the last 6 months. Part of the delay in the purchase decision was getting agreement on a car we both My wife and I have been looking for a vehicle for the last 6 months. Part of the delay in the purchase decision was getting agreement on a car we both loved, During that time, we periodically would go back to the Crosby dealership to help us inspire consensus and explore the vehicles being show cased. Ben Hoang was our point of contact each time and I can't say enough about his professionalism, patience and customer skills in supporting us through this process. He understood our situation perfectly and made each of us feel equally important in addressing the questions and engaging in conversation. His reading of the situation was also perfect, when he let us test drive a vehicle in private to talk and discuss the model in question. That end of the journey experience sealed the deal. Alas a sale, and it was all due to Ben's genuine love of Audi cars and people. As we went through the paperwork and the options selection, he also handled an exception request to powder coat our winter tire package which really impressed us and added to our positive experience. I'm a fan of Ben's and the team support the dealership provides in making a purchase enjoyable. More