Audi Kitchener-Waterloo

What a great dealership My son and I were in the market for a small 4 door sedan and Audi's A3 fit our pricing potentials, but we needed to ensure that we were able to physic My son and I were in the market for a small 4 door sedan and Audi's A3 fit our pricing potentials, but we needed to ensure that we were able to physically fit into the vehicle (both of us are above 6' tall, so most cars don't fit us well). Arriving at Audi KW we were greeted by Lisa who then describe the possible options available to us based on our simple criteria: We both fit into a car that isn't a SUV. She described the features and options of both the A3 and A4 sedans. She didn't have a new A3 available for a test drive but she did have a used A3 available. We test drove the 2017 A3 and immediately fell in love with it... but we were at the start of our research into vehicle possibilities, so didn't immediately purchase that vehicle. Shopping other dealers we found a couple of other possibilities, but few sales people at Lisa's level. He knowledge of her vehicles was above and beyond the other sales people at other dealers. In the end it turned out that a new A3 was a little outside our target price and by the time we realized this the used on had already been sold. If we are in the market for a new or used vehicle in the future, we will be ensuring that Lisa and Audi KW are at the top of the list. If you're in the market for an Audi you need to come and see Lisa!! More

Ben, Sue and Vicki were all great. Knowledgeable, prompt and accommodating. I’d definitely buy from Audi Kitchener Waterloo again. Thanks guys for your great service. and accommodating. I’d definitely buy from Audi Kitchener Waterloo again. Thanks guys for your great service. More

My First Audi It was my 1st visit to Audi K-W dealership and it was great experience with team members. I worked with Rashid, who was very kind and patient to arran It was my 1st visit to Audi K-W dealership and it was great experience with team members. I worked with Rashid, who was very kind and patient to arrange test drive & work on multiple quotes to help make the right decision to buy 2020 Q5. Also, it was pleasure working with Sue & Vicki to complete remainder steps of purchase and delivery. Overall, had a great experience buying Audi brand for 1st time, i would definitely recommend and visit in future. More

Best Experience Ever. My title says it all. This was hands down the best car buying experience ever, from the moment I inquired online, met Ben, pick-up day and to the days My title says it all. This was hands down the best car buying experience ever, from the moment I inquired online, met Ben, pick-up day and to the days after picking up my car. Ben, Vicki and Sue were amazing. This team is the best! Everyone who is looking to buy an Audi, should definitely go speak with Ben. He is very knowledgeable, helpful, and looks out for the client's best interest. Thank you, Ben, Vicki , Sue and everyone else at Audi KW. More

Most amazing car experience When we purchase vehicles we don't often think of anything but the car we have in mind. I've owned many cars in the past 20 years from BMW to Subaru, When we purchase vehicles we don't often think of anything but the car we have in mind. I've owned many cars in the past 20 years from BMW to Subaru, Honda, GMC to now Audi for the last 10 years and I remain loyal to the brand. Its not only that an Audi is the best vehicle I have ever driven, but the customer experience at KW Audi is simply put incomparable to any other shop I have entered with vehicles. Everyone at Kitchener Audi knows me by name and makes me feel part of a family. They are welcoming, kind and accommodating. I would never regret owning an Audi and am true now to the brand for the overall vehicle and after care services offered by this amazing shop and group of people who make purchasing, owning and caring for a vehicle easy! More

Smooth and efficient buying experience I was in the market for a new car and I decided to reach out to a few dealerships in the area. Nick ended up being my primary point-of-contact at Audi I was in the market for a new car and I decided to reach out to a few dealerships in the area. Nick ended up being my primary point-of-contact at Audi K-W and was incredibly responsive both through phone and email. I like to get things done quickly and we were able to finalize the deal within a couple of days. I also appreciated how intuitively Nick understood my needs (and I'm sure for his other clients in general). I had a very specific list of equipment/add-ons that was absolutely essential, and at the same time I really did not care for any extras. Nick was able to help me find just the right combination quickly. Although I did not get to spend a lot of time with either Sue or Vicki, it was clear through our interactions that both were extremely knowledgeable about their cars and really enjoyed what they did. Some last remarks: the dealership itself has a clean and open aesthetic with an onsite café which is a nice touch. The staff dress and act professionally without being overbearing, which is of course a matter of personal taste but I think it does go well with the Audi brand. Suffice to say, I will likely be returning for another vehicle purchase down the road. More

My First Audi My first time dealing with this dealership and I came away with a great feeling. Very nice people, easy to talk to and knowledgeable. Martin was kno My first time dealing with this dealership and I came away with a great feeling. Very nice people, easy to talk to and knowledgeable. Martin was knowledgeable, friendly and personable. I felt relaxed buying a car from him. The dealership's facilities are impeccable. More

Great experience I had a good experience purchasing my first Audi. I was lucky enough to come by at the end of the year and get to test drive and S5 and then purchase I had a good experience purchasing my first Audi. I was lucky enough to come by at the end of the year and get to test drive and S5 and then purchase the S4 in that beautiful Turbo Blue. The staff was very friendly and accommodating and didn't feel pressured into anything. I'm very happy with the new car and would recommend the dealer to anyone looking for a nice ride. More

Firstly, Lisa Sui is a great saler, very friendly and upfront. I bought a S5 last summer from her as well as I'm very happy with the service and the vehicles that I have purchased. I would definitely re upfront. I bought a S5 last summer from her as well as I'm very happy with the service and the vehicles that I have purchased. I would definitely recommend to everybody that she is the most comfortable and relaxed dealership. More

Her service is fantastic! Best sales I have ever meet. Really appreciate . I bought a s5 from kw Waterloo and lisa give me a unbelieveable price. Really appreciate . I bought a s5 from kw Waterloo and lisa give me a unbelieveable price. More