Audi Kitchener-Waterloo

A great experience from Ben and Kaitlin (and Sue!) with the lease of a new car for our mother. The process was clear and Ben was very patient, explaining each point and ensuring we knew what we were gettin the lease of a new car for our mother. The process was clear and Ben was very patient, explaining each point and ensuring we knew what we were getting with the lease and with the car itself. Kaitlin was extremely helpful and efficient as well, ensuring that mom had a full overview of the features of the car before letting her drive off. I didn't catch his name, but the sales manager/director was also very kind and we felt that our business was appreciated when the deal was done. Thanks for assisting through this process - we now have a worry free car for our retired mother that will carry her through for the next few years. More

Communication with Ben was really easy! Being an out of town buyer, he was honest, straightforward and the car was exactly as discussed when I got there. The team was very professional and the service was town buyer, he was honest, straightforward and the car was exactly as discussed when I got there. The team was very professional and the service was great! Thank you! More

Incredible customer service , from folks who cared about a happy customer. Ben was incredibly patient and worked with us to find the right vehicle for our family. . I wouldn’t go anywhere else to buy a c a happy customer. Ben was incredibly patient and worked with us to find the right vehicle for our family. . I wouldn’t go anywhere else to buy a car. Our experience with Audi KW and Ben was nothing short of Perfect. Thank you for another seamless buying experience. More

We had a great experience at Audi K-W. Ben's professional, friendly, no pressure approach was extremely positive. Kaitlin is personable and highly knowledgeable about the vehicles. Both Ben and professional, friendly, no pressure approach was extremely positive. Kaitlin is personable and highly knowledgeable about the vehicles. Both Ben and Kaitlin's attention to customer service is exceptional. We would highly recommend. More

Thank you for setting my wife up in her new car and thank you for ensuring we didn’t have two white cars in the drive way. Love my new Whip. you for ensuring we didn’t have two white cars in the drive way. Love my new Whip. More

I have to say that Lisa has a very high professional standard. I bought a car here last year, and the offer I got was very satisfactory. If possible, my next car will be purchased here. standard. I bought a car here last year, and the offer I got was very satisfactory. If possible, my next car will be purchased here. More

This is a great dealership that I highly recommend. I’d like to thank Lisa and her manager Jeremiah for their help with my first car. I am amazed by their honesty and friendly help. I contacted Lisa for a like to thank Lisa and her manager Jeremiah for their help with my first car. I am amazed by their honesty and friendly help. I contacted Lisa for a used Jetta. She said that she would check the car first and would call me to schedule an appointment, if the car is in good condition. Little I needed to do, as it was all taken care by Lisa. The after sales experience was great too. Lisa is always responsive. Her manager Jeremiah also helped me right away with my questions. I will for sure recommend my friends to Lisa to buy cars. More

Lisa is such a nice person, really patient explain everything that I need know to me, and try to get me a good deal. Really happy with my Audi A5. everything that I need know to me, and try to get me a good deal. Really happy with my Audi A5. More

Ben took amazing care of me when I was looking for a new car. He worked hard to find me the car that was meant for me. He made everything come together under a tight time line. He was great at keeping up car. He worked hard to find me the car that was meant for me. He made everything come together under a tight time line. He was great at keeping up to date on the status of my car when I was waiting for it to arrive. As for the car I could not be happier. More

From Quantum Grey A4 to Quantum Grey S4...In 2018 I From Quantum Grey A4 to Quantum Grey S4... In 2018 I purchased my first A4 Technik with Kaitlin walking me through the entire process. It was a cus From Quantum Grey A4 to Quantum Grey S4... In 2018 I purchased my first A4 Technik with Kaitlin walking me through the entire process. It was a customer service experience beyond expectations. Two years later I traded it in for the identical colour S4 version. What a car! I worked with Ben on this transaction who is very passionate and dedicated to what he does. Email responses at just about any hour including his days off. After a couple of weeks of back and forth and a LOT of emails, I couldn’t be happier with my purchase. The delivery was seamless as before and I was off carving roundabouts in no time! Shout out to Nardo Monster. I’m 99% certain that was your car in the delivery bay that afternoon on 08/28. Very nice wheels. Nardo Grey RS3 and Quantum Grey S4 both with Black Optics parked side by side. More