401 Dixie Kia

I absolutely love my car. Amit was wonderful to deal with, he was friendly, knowledgeable and professional. I feel confident in my purchase and would recommend Amit to anyone looking to buy a Kia. with, he was friendly, knowledgeable and professional. I feel confident in my purchase and would recommend Amit to anyone looking to buy a Kia. More

I purchased a used vehicle from Kia Dixie and 401 yesterday. The service was phenomenal. My sales person had patience and knowledge in explaining the ins and outs of the vehicle to me. without any co yesterday. The service was phenomenal. My sales person had patience and knowledge in explaining the ins and outs of the vehicle to me. without any complications i was able to review, test drive and understand everything fully about the vehicle i was about to purchasing. i would recommend this dealership to anyone who i know willing to purchase a vehicle. Im not too sure about any other sales agents but the but the 3 wonderful people i dealt with; Sunil, Melvin and Milani made this experience wonderful. More

First Time Car Buyer - My 401 Dixie KIA Customer Experience Saturday November 9th 2013 - I wasn't aware there was some kind of Special KIA Event when I came to visit with my husband & our mechan Experience Saturday November 9th 2013 - I wasn't aware there was some kind of Special KIA Event when I came to visit with my husband & our mechanic friend, to test drive a 2014 KIA Sorento. This may have attributed to the urgency to sell us a car; we just came in to test drive. I was greeted by Carlton M. He advised us that he is not your typical pushy salesman. He wasn't, but that didn't stop him from sending us other pushy salesmen, who asked us why we weren't going to purchase the car today. We were honest with them. We came in for a test drive, and they were also unable to answer our various questions about the car. After two hours, we were able to leave. After that experience, I decided to check out 3 other dealerships. I was set out to buy my car at Brampton KIA until I found out about this website and I read the reviews on them. I decided to give this dealership a second chance due to the rave reviews & proximity to my home. I also let them know that I would be returning. Thursday November 21 2013 – Greeted again by Carlton and ended up purchasing the vehicle after speaking with Melissa (Finance). She was able to answer all my questions about the car. If it wasn’t for her, I would have walked out. Friday November 29 2013 – When I came to pick up the car, Carlton was eager to have me sign for it. I signed half the papers and wanted to see the car. I noticed the hood sensor was indicating the hood was open, when it was closed. The Navigation system believes I am in Detroit. I noticed the car has 187km on it already. I advised I will not sign anymore papers until this is corrected and I left. Carlton stayed late and I believe came in on his day off to advise me the next day that the hood sensor was fixed. Monday December 2 2013 – When I arrived with a friend to get the car, we noticed there is a crack on the side entrance panel, the steering wheel cover wasn’t closed and the navigation wasn’t getting a signal. Wednesday December 4 2013 – The Navigation unit was replaced from another car. It appeared to work. I wasn’t happy with my experience so my floor mats, which were dirty, were reimbursed ($100) and Melissa managed to save me $150 on a 3M application, which seems reasonable since I am paying $53,000 for this vehicle. I drove the car for 30 minutes; navigation seemed off so I advised them to have a look at it while I was gone. I left the car with them to get the 3M applied. Monday December 9 2013 – Navigation stopped working and the antenna was ordered. Friday December 20th 2013 – advised Antenna came in on Tuesday when I called, no one from service called to let me know. Monday January 6 2014 – Antenna was replaced. Navigation still isn’t working. They are looking at replacing the nav unit again without knowing that it was replaced already. After I signed for the car, which I suspected, I haven’t been reached out in order to make me a happy customer. I am happy with my purchase. KIA Canada and OMVIC have been super helpful. I just haven’t been happy with the service and I regret buying it here. I should have went with my original instinct. However, I found out that their service manager is no longer there and a new service advisor (Paul) is in. I have my fingers crossed that the service will improve. If anyone has any questions about my experience, please do not hesitate to contact me @ mimimoura@hotmail.com More

My family and I were looking for a new car and we decided to check out 401 Dixie Kia. Right away we were greeted by our sales rep Shami who was extremely pleasant and helpful. He answered all of our questi to check out 401 Dixie Kia. Right away we were greeted by our sales rep Shami who was extremely pleasant and helpful. He answered all of our questions perfectly and provided us with outstanding service. Shami is a true professional and we would recommend this dealership to our friends and family. When its time for car #2 we will definitely be making another trip to 401 Dixie Kia! Thank you! More

The Experience I had securing the Purchase of My Kia Rondo was amazingly pleasant. I visited the Dealership after I qualified for an upgrade. The specialist Sunil Singh, whom I had the pleasure of expla Rondo was amazingly pleasant. I visited the Dealership after I qualified for an upgrade. The specialist Sunil Singh, whom I had the pleasure of explaining what I am Looking for What I can Afford and what my budget is, put together an affordable deal and after a little negotiating made me the proud owner of a Kia Rondo EX.It was not only their professionalism that would make me recommend anyone to visit this dealership but also their people personality and the the comfortable environment that they create. More

He is a nice, friendly and professional sales representative. I would recommend him to you. Although I did not buy any car from him at the end, but his attitude and customer service are excellent representative. I would recommend him to you. Although I did not buy any car from him at the end, but his attitude and customer service are excellent. More

My experience with 401 Dixie Kia was very pleasant indeed. Sunil, my sales advisor was professional, informative, kind and very patient. And, although it took me three trips to the dealership before indeed. Sunil, my sales advisor was professional, informative, kind and very patient. And, although it took me three trips to the dealership before buying my Sportage, Sunil and all of the staff that I met and dealt with during that time always made me feel very welcome and never pressured me or made me feel that I was wasting their time. A special thank you also to Adelia and Mellisa for their efforts in finding my vehicle. I would definitely recommend 401 Dixie Kia to anyone! More

The deal was conducted over the telephone as we live 175km away. Mr. Singh answered all questions promptly and correctly. We desired a Kia in a special colour and he was successful in securing it for 175km away. Mr. Singh answered all questions promptly and correctly. We desired a Kia in a special colour and he was successful in securing it for us. He always returned our phone calls promptly. We felt no pressure in negotiating the price. We feel Mr. Sunil Singh acted in a professional manner negotiating the deal and was most helpful and courteous when we arrived to pick up our new car. We would highly recommend both Mr. Singh and this dealership. More

My 2014 Kia Sorrento was my first major car purchase. It couldn't have been easier with the help of the staff at Dixie Kia. I dealt primarily with Marcus Salmon, he was more of a friend trying to help me f couldn't have been easier with the help of the staff at Dixie Kia. I dealt primarily with Marcus Salmon, he was more of a friend trying to help me find the right car for my budget as opposed to a salesman who's constantly trying to push for a sale. Marcus even let me test drive the car all the way home to make sure it fit in my garage. Amit Sharma helped me later on to finalize the purchase and also post purchase help and queries. He is very genuine in ensuring customer satisfaction. All in all a great experience, if I ever need another KIA I'm not going anywhere else!! More

The sales professional was very professional by introducing us the sportage model features. Price negotiations was good experience because me and my wife felt our offers were taken seriously and th introducing us the sportage model features. Price negotiations was good experience because me and my wife felt our offers were taken seriously and the sales representative was not pushy. More