401 Dixie Kia

Since buying my car in 2010 the prices keep going up. Today I paid double for tire changing, I used to pay $19.99 and was told the price changed in May. I had previous bills with me to show Paul that was Today I paid double for tire changing, I used to pay $19.99 and was told the price changed in May. I had previous bills with me to show Paul that was what I had always paid (he didn't even want to see them) and I was told by him that I am LUCKY as they were charging $50.00 but now it's down to $40.00. I cannot afford to go there anymore! Don't like the excuses as well. Oil filter changes have increased since buying my car in 2010 from $29.95 to $34.95 in 2012 and then last summer (2013) it was it changed to $39.95 even though I pointed out that in the Service Menu flyer/brochure on the counter still said $34.95! I was told by Paul (last August when this happened) that this is the new price and the Service Menu didn't matter. I bought my car there under different owners, but since then I am finding that I am usually leaving there frustrated when I leave. I have complained and brought my issues to the attention with the owner but now I have had enough, not anymore, I won't be back! While I do understand that there are new owners, I don't think it is right that old promises from when I bought my car won't be kept. For me that was buffing scuffs (because I paid extra for the clear coating on my car) and car washes (this time I was told no car wash as they were too busy, last time in Aug. they didn't do it and I said I would wait unti they did), my 10% discount card is no longer valid as well, hence I am paying more right off from the start on services with no discounts. I will say this, I am very happy with my Kia Forte. More

Scott spent time to understand my needs and found the right fit - in line with my expectations during their trade-in event. The experience with the rest of the staff was equally as good. right fit - in line with my expectations during their trade-in event. The experience with the rest of the staff was equally as good. More

I bought a vehicle previously from this dealer and had a great experience. When I was called to come take a look at a newer option. I was welcomed with a warm and friendly service. The employees were v great experience. When I was called to come take a look at a newer option. I was welcomed with a warm and friendly service. The employees were very welcoming with big smiles and were attentive. My sales rep made the experience smooth, easy and not so over whelming. Answering any questions that I had, seemed to not be a problem or annoying. The experience that I had there and the concern that they showed made my car buying experience great and I will definitely pass on the dealers name. More

My husband and I first met Marcus at the car show in February and was impressed with his knowledge and professionalism. He was able to answer all our questions and concerns. When we visited the dealer February and was impressed with his knowledge and professionalism. He was able to answer all our questions and concerns. When we visited the dealership we found everyone to be very friendly. It was a pleasure working with Marcus and will definitely recommend KIA 401Dixie Dealership to family and friends. Great job Marcus. More

Never been lied to so much in my life. They lied even about things that are easily verifiable, like the warranty expiry date. We were treated like we were born yesterday. We've had used car buying experi about things that are easily verifiable, like the warranty expiry date. We were treated like we were born yesterday. We've had used car buying experiences before, but this was just the next level. When we looked at the car the first time it was practically brand new, absolutely spotless. They were supposed to do a couple of things to it. One week later we were told to come pick it up and that everything was ready. When we showed up, it turned out that NOTHING we agreed to was done. They were just pulling a fast one on us. Thank god we had everything written on the bill of sale. So we refused to pick it up till they actually did everything they promised. Took them another week to do it. They still didn't do everything as promised, just the bare minimum that we could hold them to, based on the ambiguous writing on the bill of sale. We picked up the car, because we couldn't wait any longer, and were absolutely sick of the lies. We were reasonably happy, since the car itself was really good. That was too good to be true. After checking the car in a better light within 15 minutes of driving away, we noticed that our previously spotless car now had a nice 2 inch paint scuff on the rear bumper. They dinged it!!! Obviously they would never admit to it. Talking about adding an insult to the injury. Would never recommend to anyone going there. If you do, don't believe a word they say, get everything in writing, and quadruple check everything before giving them any money. More

Customer Service was awesome, very friendly, outgoing personalties and very versatile. Found my sales person Sunil very confident leading me through the whole process and well organized making the whole personalties and very versatile. Found my sales person Sunil very confident leading me through the whole process and well organized making the whole purchasing more easier and memorable. More

Friendly staff, price was within my budget, reasonable value for my trade-in. Have since used Service - reasonably priced, quick turnaround, received my choice of appointment date/time. value for my trade-in. Have since used Service - reasonably priced, quick turnaround, received my choice of appointment date/time. More

From the first time I spoke to Sky on the phone this experience well surpassed all my expectations! He was friendly and professional. Then we visited the dealership for a test drive, and met Marcus. My experience well surpassed all my expectations! He was friendly and professional. Then we visited the dealership for a test drive, and met Marcus. My son came with me, and Marcus made us both feel comfortable and answered all of our questions in a straightforward manner (without any sales pitches), which I very much appreciated. It was clear his priority was to help me to find just the right car for me. He explained everything about the price and sales process upfront. When I returned, to pick up the car, I only had a specific amount of time in my schedule and they were mindful of that. They told me ahead of time how long I should expect to be there, and that was exactly how long I was there before I drove away as a happy new Kia owner. I've never before had such a good experience buying a car! I would highly recommend that anyone in the market for a new vehicle pay them a visit. More

Excellent service from Sunil this sales rep. Listen to your needs and affordability and gives you a package that's perfect for you.it was like having a custom tailor outfit you with the right car.i am ver your needs and affordability and gives you a package that's perfect for you.it was like having a custom tailor outfit you with the right car.i am very satisfied with my new car purchase impressed with the speed at which my car was delivered. More

Robert provided excellent service. He provided all of the information that I needed to make the wise decision of re-leasing a brand new Kia Soul. His attitude was highly professional and authentic. Based on information that I needed to make the wise decision of re-leasing a brand new Kia Soul. His attitude was highly professional and authentic. Based on this experience with Robert, I would recommend this dealership to everyone I know. I have been leasing cars for many years and this has been, by far, one of the most stress-free and pleasant transactions that I can remember. Robert is very well informed and his demeanor really assisted me in relaxing with the feeling of knowing that my best interest was being taken into consideration. This is what I would rate as top notch service. More