
401 Dixie Kia
Mississauga, ON
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526 Reviews of 401 Dixie Kia
Purchasing my new car Kia Soul 2014 Amit walked me through the entire process of buying a new car with a very friendly and professional manner. It makes a difference to deal with someon Amit walked me through the entire process of buying a new car with a very friendly and professional manner. It makes a difference to deal with someone who is helpful but doesn't apply pressure. All steps of the transaction from the beginning to the end were done with excellent customer skills. Thank you Amit, and I will definitely recommend your dealership and Amit in particular to my friends. Grazyna More
Mary and Ben We have been to many dealerships where no one appeared interested in our being there.From the moment we walked in to 401 Dixie Kia we felt at home .Ev We have been to many dealerships where no one appeared interested in our being there.From the moment we walked in to 401 Dixie Kia we felt at home .Everyone greatest us, I swear I was offered coffee 10 times.At no point did we feel pressured in to buying.They gave us our space to look around but were there to answer questions.Our sales person fantastic and worked hard to keep us satisfied!They understand that the customer works hard for their money , and went to great lengths to get us a great deal,and keep us satisfied! I have to say that I would have bought a car just because of how we were treated!Sam Bonano the GM wonderful guy ! Made us feel at home! Just like family! Would we go back? In a heart beat. Thank you 401 Dixie Kia More
replacement for my wife's 2002 Cavalier my wife and i decided that it was time to replace the aging Cavalier, we agree to take our time in order to find the right car at the right price, top my wife and i decided that it was time to replace the aging Cavalier, we agree to take our time in order to find the right car at the right price, top of our list was Toyota and Honda, follow by Nissan, Subaru. Ford and Mazda and bottom of our list was KIA and Hyundai, we did a lot of research and we knew the vehicle we wanted and which one were within our budget, i got to admit that i'm a little bit of a pain, i'm hard to please and i can't stand sales B.S., unfortunately every time i walked into a dealership i was defensive, and the experience can be less than pleasant, on Monday May the 5th we were already half way in our list, KIA and Hyundai were at the bottom of the list but we happened to drive on a street where both dealers were side by side so we decided to take a look, we where greeted by the front desk girls, they called a sales rep and immediately, like in every other dealer, i got defensive but this time it was different, in less than 5 minutes i was really comfortable, we were greeted by Sunil, he looks very young but every minute of our interaction he was always very professional, i felt he wasn't trying to sell us a car, i felt he was trying to help us find what we were looking for, he offered a test drive, he did a comprehensive walk around, he explained to us every thing relevant to that particular car, it was a very nice experience, both of us fell in love with that car right there only thing left was to make the budget work, we talked a bit more over coffee and we explained what we wanted, we even push a bit harder, he went away for a few minutes and came back with an offer below our expectations, it was really hard to let that go, so today Tuesday May 6th we picked up our brand new KIA Sportage LX Twilight Blue Metallic (they even had the color we wanted). All the paperwork was prepared by Melissa, she also did an amazing job, she took her time to explain every little detail, she even went above and beyond on a rust protection that i did decline and find a way better price that was within my budget, it was a fantastic experience all across the board, i only hope when is time to use the service department i can find the level of professionalism to match sales and finance. More
Excellent Service Amit provided us with an excellent customer service. He was very knowlegdeable and very professional in dealing with us. I will definitely recommend h Amit provided us with an excellent customer service. He was very knowlegdeable and very professional in dealing with us. I will definitely recommend him to my friends and family. More
Good experience My husband and I are very pleased with the service and attention to detail that our representitive gave us in buying our 2014 Rondo. We asked for sev My husband and I are very pleased with the service and attention to detail that our representitive gave us in buying our 2014 Rondo. We asked for several things and Marcus did all of them. Buying this car was the easiest time I had ever had. Thanks so much! Barb And Dave Shaw More
Dixie Kia service sucks! Since the management changed the level of service has seriously gone downhill. I booked an appointment for an oil change and they offered 7:30 am. The Since the management changed the level of service has seriously gone downhill. I booked an appointment for an oil change and they offered 7:30 am. The service dept. opens at 7:00 am. I arrived at 7:15 and was told the mechanic wouldn't be in til 8:00. No apologies! My wife had left a message the day before to book the appt. but got the answering machine. She left a message to book the appt. for anytime in the morning. I had called after she said she had to leave a message and got through to an advisor. They returned her message two days later to book the appointment. Really? More
Great experience Not a typical car dealership, very friendly and welcoming. No pressure to purchase and they were able to work out a great deal with lots of free upgr Not a typical car dealership, very friendly and welcoming. No pressure to purchase and they were able to work out a great deal with lots of free upgrades. More
Great value and service I was in the market for a new vehicle but was looking at purchasing at another dealership. Both were very helpful and informative but Amit and the 401 I was in the market for a new vehicle but was looking at purchasing at another dealership. Both were very helpful and informative but Amit and the 401 Dixie Kia team shined through. I received a fair price for my used vehicle and overall purchase. The team was also able to arrange for aftermarket tinting within one day of notice which means it was all done when I picked up my new 2014 Optima SX Turbo! Amit took the time to take me through all of the features and even connected my phone to the vehicle via Bluetooth before I left the lot. I noticed minor cosmetic damage after delivery. I had no way to prove it was there prior to delivery but Amit and the service team took care of it at no charge and no questions asked. In fact, they even waived installation charges of a cargo net because I had to wait longer than anticipated. I am sure some customers expect superior service every time but I think the best way to evaluate a dealership is how they handle service hiccups when they come there way. 401 Dixie met with my expectations and even exceeded them in this regard. Overall, I am extremely pleased with Amit and the 401 Dixie Kia team and look forward to a long and positive relationship with them. More
2014 Kia Forte 5 Purchased my first Kia and I must say it was a very pleasant and rewarding experience. Cannot say enough about the enthusiasm, professionalism and kn Purchased my first Kia and I must say it was a very pleasant and rewarding experience. Cannot say enough about the enthusiasm, professionalism and knowledge of the staff. I was greeted by Marcus, Melissa and Sky. I felt welcomed and not pressured when walking into the showroom. I was able to discuss openly and with comfort any concerns I may have had and they answered my questions thoroughly and insightfully. Easy and friendly to talk to. I drove a few cars, discussed models and options and pricing. I finally chose the car I wanted, and we were able to settle on a purchase without any pressure. The team was able to find the car in relatively short time. Upon picking up the car, I was again greeted with the same enthusiasm as on my first visit. Thank you Marcus, Melissa and Sky for making my purchase a great experience. You were great! More
Very attentive and helpful We were very pleased to have ended up working with Amit to source a car. He was very capable and available for questions, and made sure we got what we We were very pleased to have ended up working with Amit to source a car. He was very capable and available for questions, and made sure we got what we needed in a car, and were happy with it. Overall, dealing with Amit made the process very smooth and enjoyable. More