401 Dixie Kia

Purchasing of new"used car. Very pleased with the service offered by Marcus, the Salesperson. Very patient, and took the time to explain to me all the features of the car, showi Very pleased with the service offered by Marcus, the Salesperson. Very patient, and took the time to explain to me all the features of the car, showing me how to operate and adjust all the new features in the car. If you were to use this dealership,, I strongly recommend as a Salesperson to see. More

Thanks Marcus, I love the Forte Koup. I originally came in to this dealership to replace my Kia Rio that was involved in an accident. Marcus was very patient with me while I browsed the av I originally came in to this dealership to replace my Kia Rio that was involved in an accident. Marcus was very patient with me while I browsed the available models and considered my options. I eventually purchased the Kia Forte Koup instead (thanks Marcus for showing me the car, I love it!). Everyone in the dealership is very kind and professional and the whole experience was pleasant. I've had a lot of bad experiences with other cars, I'm glad I made the switch to Kia. More

HOMELY EXPERIENCE We had a KIA 2014 Forte recently and had a pleasant sales experience involving Marcus and Sky. What particularly touched me is the after sales handlin We had a KIA 2014 Forte recently and had a pleasant sales experience involving Marcus and Sky. What particularly touched me is the after sales handling, when I went in there for a discussion after having my car brushed up in a parking mishap.They did take care good of me,and assured me of all cover ups in my next service with no or reasonable cost. Good work I really appreciate it. Jagath Gopinathan/Kavitha Jagath More

2015 Sorento LX V6 experince We had been looking for a new vehicle to replace our aging minivan. We had test drove a Hyundai Santa Fe Sport and Subaru Forester. Since we had previ We had been looking for a new vehicle to replace our aging minivan. We had test drove a Hyundai Santa Fe Sport and Subaru Forester. Since we had previously rented a Kia Sorento while on vacation in Calgary last year, we decided to take a look at a new Sorento. There are 2 Kia dealerships in my area, but we ended up going 401 Dixie Kia. We arrived at 7 pm, looked around the showroom and Marcus acknowledged us soon after. We took a test drive and came back to talk about a deal. It was a very pleasant process and there was never any pressure on us. We felt very comfortable negotiating with the tag team of Marcus and Chris. We had struck a deal by 8:45pm. They even offered us a good deal on our old vehicle. Melissa finished the paper work. They all stayed late because they close at 9pm. On the day we picked up the vehicle, we were given a tour of the dealership, and introduced to the staff in parts and service departments. We had a great experience at the dealership. Go see Marcus. Sorry, only gave 4 stars on price because we always want a better price, but we're happy. More

Above and beyond Just a brief note to let you know that I have been to 4 Kia dealers. I went to a dealer in Malton, Brampton Kia and Queensway Kia. Finally I found Just a brief note to let you know that I have been to 4 Kia dealers. I went to a dealer in Malton, Brampton Kia and Queensway Kia. Finally I found 401 Kia and have been going there for over a year. I will not go anywhere else. I actually got to meet Katie and Eric and they are a sweet couple who are not afraid to roll up their sleeves and work wherever they are needed. The one thing that really hit me today when I was there, was when Katie walked into the Service Area and the 2 employees behind the desk both immediately smiled and said hello to her. That to me showed that she is liked by her staff and they are not intimidated or nervous around her. Really made an impact on me and I pointed out to her what I noticed. The staff always go out of their way to help me. They could give your dealers lessons on how to treat staff and customers. Just wanted you to know you now have a satisfied customer thanks to them. More

BEYOND AMAZING Hello, I normally do not write reviews, however after getting my new car from 401 Dixie Kia I had to let the world know how amazing they are. Eric Hello, I normally do not write reviews, however after getting my new car from 401 Dixie Kia I had to let the world know how amazing they are. Eric and Katie have the most amazing and wonderful staff. The show room was beyond amazing and the professionalism and care was top notch. I would recommend everyone to check them out! More

Worst Customer Service After fighting for over a month about rust on my two year old Kia, it was finally approved to be covered under warranty. Had appt. booked for a Monda After fighting for over a month about rust on my two year old Kia, it was finally approved to be covered under warranty. Had appt. booked for a Monday morning and was told they need my car for four days. Show up Monday morning and there is no record of my appt or any work order. Service manager was off sick and no one knew anything she was working on. Left with my car. Was called later to bring it back in! Friday afternoon get a call that my car is back from the body shop and to come pick it up. Said there were other issues that needed to be looked after i.e. two mouldings that were ordered about five weeks ago and all the other marks all over my car were to be "polished" out (because they refused to admit that they were all rust marks). I was politely told they don't have time to finish my car and I would need to bring to bring it back once the mouldings were in. Argued with them again that they had my car for a whole week and know you don't have time to finish the work order. and even argued with Katie, one of the new owners, who in the same conversation told me my car was there and then said my car should be back in an hour. This place doesn't know how to run a successful business. I will never ever take my kia back there for service and I'm so disappointed in Kia I am ready to trade the car in for a Honda! More

Amazing experience We bought our first Kia last year from Amit at 401 Dixie Kia. He was so great and easy to work with that when we needed a second vehicle, I knew I wou We bought our first Kia last year from Amit at 401 Dixie Kia. He was so great and easy to work with that when we needed a second vehicle, I knew I would be going straight back to Amit to see what we can work out. We are going on a mat leave so we wanted to keep the second payment as low as possible. Amit gave us a great deal and he definitely makes the process of buying a car, which can be a little intimidating at times, very effortless and comfortable. It was an extreme pleasure to work with him. The entire staff at 401 Dixie Kia are very friendly and everyone seems to help each other and support one another which creates a great atmosphere. I would recommend Amit and 401 Dixie Kia to everyone that would like to get a great car for a great price from a great and reliable place that will also care for your concerns even after the car has been purchased. We are really enjoying our 2013 Kia Sportage and our new addition 2014 Kia Rio. Thank you Amit and 401 Dixie Kia! More

very good experience Shopped around diligently and ended up calling this dealership while on a fishing trip. By the end of the trip we had our Optima. Ask for Sunil, he wa Shopped around diligently and ended up calling this dealership while on a fishing trip. By the end of the trip we had our Optima. Ask for Sunil, he was very helpful and accommodating during the entire process. More

Nice environment with even nicer people. I would highly recommended Marcus,who went extra miles to satisfy our car needs. We are planing to get another car from him.Thanks Marcus. I would highly recommended Marcus,who went extra miles to satisfy our car needs. We are planing to get another car from him.Thanks Marcus. More