401 Dixie Hyundai

Yekin was nice and tentative. However, there were a few things that could have improved. He told me that the service #3 was supposed to take a couple of hours, but it took almost However, there were a few things that could have improved. He told me that the service #3 was supposed to take a couple of hours, but it took almost 5.5hrs. I was there from 11am and i had to leave at 3:30pm to pick up my kid from school and the car still wasn't done. I wished Yekin could have offered me a shuttle to go home to wait, instead of staying at the dealership for so long. The car was finally ready for pick up around 4:30pm, and I had to ask for a shuttle to pick me up. I know it's out of Yekin's control how long the service was going to take, but if he said it was going to take a couple of hours, then a shuttle should have been offered. Also not entirely happy that the total service costed $920 when I only wanted to go in for oil change. Then Yekin came to find me to tell me that there were 4 other services i need, which would rack me up another $800 or so. There was no way i was going to spend more than 1k on maintenance. Hyuandai should really tell their customers in advance if they are due for a huge costly maintenance. Not everyone has an extra 2k sitting in their banks for maintenances. I could barely afford a comfortable living, so this costly maintenance is definitely going to set me back. And I'm sure there's other people who are in an even tighter situating than myself. Yekin did throw in a $25 gas card and free car wash, which was nice. I understand he's doing his job, and that my car was "up for" maintenance, but i only have 45k distance on my car, and this maintenance seemed unreasonable costly. Also on another note, i keep getting emails to trade in my car for another newer model, and I've already went in to talk to one of the reps and they only offered me 14k for my 2019 kona, when i can see that the market price for my same model and trim with higher km, going for 22k and above. I was still interested in the new kona model, but i paid about 24k for my 2019 kona, and if i were to trade in for a newer model, it would cost be 23k for the newer model, which made no sense. The rep said they will call me back in a few days to follow up and see if we changed our minds. He didn't call. That's fine, but i don't appreciate that now other reps are emailing me about the same trade-ins. I love my kona, but the customer satisfaction could use some improvements More

Yes yes yes yes oui oui Oui oui. Merci Merci merci merci merci merci merci Merci Merci merci merci merci merci merci More

My car is with the dealership for 6 months and they still haven’t find the issue yet. Going back and forth with hyundai canada and dealership but their is no response or a solution. haven’t find the issue yet. Going back and forth with hyundai canada and dealership but their is no response or a solution. More

Friendly, knowledgeable, willing to go the extra mile to make sure customer is getting what they are looking for make sure customer is getting what they are looking for More

They were very helpful, informative and efficient . They explained what needed to be done immediately and what could wait to be done at the next service. Very friendly dealership. They explained what needed to be done immediately and what could wait to be done at the next service. Very friendly dealership. More

Zee gave me a good reasonable deal for Hyundai Tucson Trend 2024. And I would recommend to buy it. Trend 2024. And I would recommend to buy it. More

They are easy to book and advisor Crystal William keep me updated and recommended me further service for better performance. Crystal keep up the good work. Thanks updated and recommended me further service for better performance. Crystal keep up the good work. Thanks More

My extended garanty, doesn’t work with Hyundai, I must to pay diagnostic . It unbelievably pay diagnostic . It unbelievably More

Great experience and helpful staff and sales people. Took care of all my needs when purchasing my vehicle Took care of all my needs when purchasing my vehicle More

The 3 hr wait and how they put a scare tactic on a lady was not good. I went in for an oil change and the wait was unbelievable. was not good. I went in for an oil change and the wait was unbelievable. More